IOS 5 ipad not backing up to icloud
I have given a friend a number of my older Apple devices that he likes to use with older IOS. Before the start of October, all of his devices were backing up to icloud with no problem. Suddenly, the 3 devices(iphone, ipad 1, and ipad 2) stopped backing up to icloud, but his iphone with IOS 6 is still backing up to icloud. I doubt there are many people out there still using IOS 5, but has anyone else experienced this problem? My feeling is that Apple is not supporting icloud backup for IOS 5 devices due to the fact his IOS 6 phone is working fine.
We have tried a number of fixes. We have removed the icloud account from his phone, tried using another icloud account, etc. We have deleted the backup of the ipad 1. Nothing has worked. The same error appear about 30 seconds after attempting an icloud backup. It says something to the effect of "an error has occurred. The icloud backup did not complete."
We don't want to erase one of the devices and go back to factory settings. My friend likes using IOS 5 and does not want to update the phones. Any ideas/solutions? Thanks in advance for the help.
You can try this:
Go to Settings>iCloud, turn Contacts to Off, choose Delete from My iDevice when prompted (they will still be in iCloud).
Download the app My Contacts Backup. Use this to backup the remaining contacts on your phone (from the other accounts/groups) as a vCard attachment to an email that you send to yourself. Confirm that you have received the email.
Go to Settings>iCloud and turn Contacts back to On.
Go to Settings>Mail,Contacts,Calendars>Default Account (in the Contacts section), set this to iCloud.
Go to Settings>Mail,Contacts,Calendars...tap each of your accounts (Google, exchange, etc.) and turn off contacts syncing with these other accounts.
Open the My Contacts Backup email and tap the attachment to import the contacts from the other groups back to your device and to iCloud.
(I'm not sure if this works with Facebook contacts or not.)
Similar Messages
-
HT4859 Are my iPad Notes backed up on iCloud?
iPad Notes are not included under Settings, Manage Storage, Backup Options. Does this mean you cannot back up your Notes on the iCloud? If you can, how do you access them on a PC?
go to www.icloud.com , log in there and see if they're there
-
My iPad screen is stuck on an alert message that is informing me that I have not backed up to iCloud in 5 weeks. How do I get pass this alert message.
I have been dealing with this problem since upgrading to ios 6. I have an old ipod touch that is still running ios 5.? that backs up daily with no problem whatsoever. I have attemped every solution posted on these help boards (i.e. deleting accounts, turning off all apps from back-up, restarting device, changing routers, attempting back-ups through different wifi spots) sometimes one or a combination of these band-aid fixes will work for a day or two, then suddenly the ipad (version 3) will simply stop backing up, and I will spend hours of frustration going through all the tedious fixes. All the while my old ipod touch running ios 5 backs up daily with no problem whatsoever. I have called Apple support and they seemed surprised that this is a problem and offer no real solution whatsoever.
Until Apple gets their head out of the sand on this one, and actually fixes the obvious bug that exists is ios 6 this problem will continue and will not be resolved. -
My iPhone 3GS (working on iOS 6.1.3) has not backed up to iCloud for the past 10 weeks.
My iPhone 3GS (working on iOS 6.1.3) has not backed up to iCloud for the past 10 weeks. And whenever I try Backing up to iTunes or to iCloud via either a pc or a Mac, I get the message: "Itunes could not backup the iPhone because an error occured". I tried turning off all apps for backup, but that did not help. I tried deleting all the photos and that did not help either. I tried the backup trobelshooting and I have tried using different computers. I'm completely stomped.
Hi ShakedG,
I'm not sure if this is what you were referring to, but I just wanted to make sure that you had seen the following article:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Regards,
- Brenden -
Since updating my iPad 2 to IOS6 and activating my icloud for backup, my iPad has permanently locked. Message on screen is "iPad Not Backed Up". I click ok but no response. Cannot turn power off and cannot restore via my pc itunes. What are my options?
Thanks to everyone who responded and related subject helped. Holding the home button and power button simultaneously for 10-15 seconds does unlock the screen. I can now use my ipad again. However, a futher problem has arisen since updating to IOS6 and activating icloud at same time, Although not sure if its related. The problem is that when connected to my PC the itunes message appears 'Cannot read ipad'. It instructs you to restore but keeps timing out after about 1 hour. This maybe internet issue but can't understand why itunes cannot read my ipad. May need to completely erase all content & reset. Or any other suggestions why this has happened?
-
I can not open my ipad mini, a message says " cannot back up. This ipad can not back up to icloud without a verified email address. later , settings but neither of the two when clicked can't be opened.pls advise on what to do?
Have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
-
I keep getting error message on iPad that it has not backed up to iCloud. How to resolve?
I keep getting error message on iPad that it has not backed up to iCloud.
To get rid of the message and use your iPad normally again:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally. -
Hi my husbands iPad 2 running ios 7.0.6 will not back up to iCloud.
The back up is going to be 1.6 GB. He has 2.3 GB available on iCloud.
When I start the back up it says it will take 30 hours !
There is no Camera Roll, Mail, Photos to back up, just his calender and a few games.
When I back my iPad up which has masses of data on it takes a few minutes.
Why would this take so long?
Thank you for any help.Thanks for your email and help.Some clarifications:
Yes, I have paid for itunes match. I have only a few songs on my ipad. The majority of them are on my PC which is where I manage my itunes accoiunt from. My ipad streams songs on demand from itunes match.
Yes, I have also paid for extra space in icloud backup storage - I have bought the additional 10 GB
My ipad is a 64 GB ipad 3 device, UK model. NB I have upgraded it to IOS6. Therefore settings/general/usage/icloud-manage storage does not exist as a valid string. However under settings/icloud/storage & backup/ total storage it shows 15 GB and under available it shows 9.9GB
Under settings / general / capacity it shopwes 57.2 gb and under available it shows 19.1 GB
I do have some large photos and videos on the device. Is this likely to be the issue?
Thaks to all for your help.
Richard -
I accidentally deleted a video from my iPhone 4s. I believe I am using IOS 7. As soon as I realised my mistake, I switched off my wifi connection, data roaming, etc, to ensure that no new data can enter the phone. I have not taken any more photos or videos since the incident. I have kept my iPhone switched on since the incident. I had not backed up to iCloud or iTunes or iPhotos.
Any advice? ThanksIf it is not on PhotoStream and you did not backup, it is gone.
-
HT1414 Message on screen: iPad Not Backed Up. Screen is frozen, cannot shutdown.
My Ipad is frozen with message on screen: "iPad Not Backed Up". I cannot shut down or swipe the screen to continue. I had just updated the software last week to iOS 6.1. Has anyone encountered this problem?
Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
HT1766 Ipad not backed up , whats mean?
When I turn on my Ipad, it shows
Ipad not backed up ,and freeze.
What should I do or bring to Apple store?Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
If that work you can then do a backup (Settings > iCloud) -
my ipad is locked up and message says ipad not backed up, this ipad hasn't been backed up. Backups happenwhen this ipad is plugged in, locked and connected to WIFI. How do I back up
If you are stuck on that screen and can't get out of it, reboot the iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Assuming that you have iCloud backups turned on .... go to Settings>iCloud>Storage and Backup>Backup Now. -
How do i get rid of the "iPad Not Backed Up" message?
How do I get rid of the "iPad Not Backed Up" message? A week ago this happened, I searched for help, I was told to reboot and the message would go away. It worked...for awhile. The message is back, but now I cannot even reboot/reset the ipad. The message blocks me and prevents me from using the "slide to power off".
I'm not totally sure why the screen locks up like that, but it seems to happen to a number of users. I see that question being asked several time a day.
My advice would be to backup regularly with iCloud so that the message does not appear. If you are already doing so, I can only assume that it is some low memory bug that is causing it, and that is merely a guess. -
HT1430 message appearing on ipad- ipad not backed up- how do i back up
message appearing on ipad- ipad not backed up- how do i back up
If the message is stuck on the screen then a soft-reset should clear it : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
You can then backup to the cloud via Settings > iCloud > Storage & Backup > Back Up Now -
Is anyone having a problem with iPhone 5 not backing up to iCloud. No problem at first now it says it will take 35 hrs, etc to back up.
Thanks for the swift reply, I have been looking online and a loose plug seems to be somewhat of an issue with many, I hope mine is actually a problem and not what others are experiencing. It's taken me this long to even reach out for the simple fact I HATE being a complainer but this is just horrible.
Do you have an iPad 3 as well? And is yours not experiencing any issues close to mine?
Thanks again!
Maybe you are looking for
-
Labview pda module: how can I resize image dynamically in an application?
Hello every one, I am currently working on the development of an application on a PDA (brand Nomad) and whose OS is Windows Mobile. So I am using the PDA module of Labview 8.6.My problem is the following one: in my application I would like to be abl
-
I wish I could give a solution to this problem, but I simply don't have one. What I have discovered is that it appears that my iweb domain file became corrupt some how during the upgrade. It was fine prior to upgrading but afterwards, no images appea
-
Data Form - Logic to calculate "Year Total" Column
Hi, I need some help with the logic for calculating one of the column values in our data form. I am not sure how to do this - should I write a member formula or something else. Please let me know your ideas on this issue and I would greatly appreciat
-
ITunes is freezing and crashing my iBook
Hi I need help Got an iPod video for xmas and have just started to use iTunes- it has been on my system since I bought it. Transferred a lot of music into iTunes to load it onto the iPod. System froze (OS 10.3), tried to restart, it could not find th
-
Using nested tables and varrays in Forms/Reports6i
Hi! Could anybody give practical examples of applications based on nested tables and varrays in Forms/Reports6i. The possible schema of building user interface and so on. Thank you. [email protected]