Ios7 apps missing from purchased tab in app store

Hi all,
After a difficult - but successful - upgrade of my iPhone 4S to iOS 7 (I haven't restarted my PC after upgrading iTunes, put the device in DFU mode because it was not recognised by iTunes while remained in "connecting to iTunes" screen) I have another big problem: my previously purchased apps don't appear under Purchased tab in App Store app from iPhone. Nor the apps purchased on other devices (an iPad 3). I don't have any of the previous apps on my phone now. After I started downloading them manually, one by one, I noticed that they went in the folders I previously had.
Did any of you face the same/similar problem? How did you fix it?
Thanks!

I'm returning with an update: the apps now appear in Purchased tab of the App Store. Most like it was a problem with App Store servers at the time.
I've learned that I should have transferred all my purchases to iTunes when backing up the phone. That option is really hidden in iTunes, and after re-installing Windows on my PC I totally forgot about it. BTW, iTunes team: why back-up in iTunes does not include the purchases?
Oh, and after another restart (since upgrading), Facetime audio started working - previously I was getting only "call failed".
Good luck with your upgrade.

Similar Messages

Previously purchased app missing from Purchased list

Hi. I accidentally deleted my copy of OSX Server from my computer. Went to App Store to re-download it ... but it's not there anymore. I have not upgraded to Yosemite, so no major changes to my mac, and I have double-checked I'm using the correct Apple ID. Anyone else had this issue? Thanks!

I also can't find OS X Server in my previous purchases. The updates pane in App Store shows me OS X Server was updated to version 3.2.2 last week, when I was still running Mavericks, so I know I purchased it at some point!
I upgraded to Yosemite a couple days ago, and now the OS X Server app is disabled, so I presume I have to reinstall it.

Already purchased apps vanished from "Purchased" list in app store. How do I get them back without buying them again?

I had a problem with my 3GS iphone. At the Genius Bar I was told the phone had to be reinstalled. Since I had backed up the phone I agreed. Afterwards they told me, I should not use the backup but reinstall everything fresh manually. Now I find that several apps that I have used frequently in the past and did pay for are not in my "purchased" list of the App store.
It might have something to do with the fact that the apps I used to use are now optimised for higher iOS. I cannot install iOS7, but the apps that vanished from the list can still be installed. I just dont want to buy everything again.
Does anyone have suggestion how to get back those apps?

You can re download past purchases for free but make sure and use the same Apple ID and password.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

How to delete the apps in the purchased tab in appstore which i no longer have on my ipad. They still show in the purchased tab.

How to delete the apps in the purchased tab in appstore which i no longer have on my ipad. They still show in the purchased tab.

It's not currently possible to permanently delete any items from your purchase history, all you can do is hide them so that they don't appear in the Purchased tab : hiding and unhiding. If your iPad is on iOS 6 then you will need to do it via your computer's iTunes.

I downloaded and paid for an app on my ipad, how can I get it free on my iphone without using itunes as my laytop is broken. I cannot seem to find the purchase tab in app store? I am logged in using the same ID

I downloaded and paid for an app on my ipad, how can I get it free on my iphone without using itunes as my laytop is broken. I cannot seem to find the purchase tab in app store? I am logged in using the same ID

First, the app must be universal...designed for both iPhone/iPad:
Tap App Store.
Make sure you're signed in with the same Apple ID used for the original purchase.
Tap Updates.
Tap Purchased on the resulting screen.
Locate the app in your Purchased tab.
Tap the download icon.
The app will begin downloading and you'll be taken back to your home screen.

Purchased tab in "App Store" app doesn't work when AppleID is not an email address.

After updated my iPhone and iPad to iOS 6 (both 6.0&6.0.1), Purchased tab in "App Store" app doesn't work when AppleID is not an email address. This happened since 6.0 and I hope that it will be fixed in6.0.1 but it doesn't.
When I tap at Purchased tab in iPad App Store or Purchased bar in Updates tab in iPhone App Store, it just hang on "Loading...", but when I changed to other AppleID, it works. Apparently, my AppleID is not an email address but the other AppleID is an email address.
Not sure where to send my feedback to Apple about this issue.

http://www.apple.com/contact/feedback.html

Apps missing from iPhone 5s

There was discussion today regarding a blank screen when accessing the App Store. The App Store seems to be working fine now, but there are some apps missing from my iPhone (ie. Passbook, Netflix, Hangouts, etc.). I have tried powering off and rebooting my phone, but to no avail, the apps are still missing. I have also looked into downloading the apps again from the App Store. The App Store box shows that I can "open" the app from there, but when I tap on that icon, it does nothing. Is this a case where I have to re-sync my phone to iTunes, and hopefully the apps will show up again?

ok do this next
reset all settings
settings-general-reset-reset all settings
now reconnect to wifi
settings- wifi- click network name- enter password - join
Peace, Clyde

Apps disappear from purchases

Has anyone had an issue with apps diappearing from purchases. I have an app I use almost everyday called Gym Buddy. I've upgraded to a new phone and this app did not come over in the restore process and it does not appear in my past purchases for some reason.... yet it is still on my old phone.
Any ideas what to do. Expresslane has offered 3 replies none of which have resolved

Hi,
I couldn't locate Carbon Copy or iSlice at the Mac App Store.
Launch iTunes. Select iTunes Store on the left then click your account name on the right. Then click Purchase History. If they don't show up in Purchase History, post a report with Mac App Store Customer Service
Carolyn

Why is the panorama tab button missing from my tab bar

Just downloaded Beta 4 and find the panorama button is missing from the tab bar. Your video showing how to manipulate tabs show the button on the right hand side of the tab bar, on my download it is missing why, also some of the other bars shown in your video are missing to, why??

You can add it if you want, right-click on a toolbar and select Customize. You can then drag and drop the "Tab Groups" icon from the customize toolbar dialog onto the toolbars. You can use this method to add other icons to the toolbars.

I am about to buy a MacBook Pro. How do I transfer the apps I've purchased in the App store to the new computer?

I am about to buy a MacBook Pro. How do I transfer the apps I've purchased in the App store to the new computer?

I have a MacBook. I purchased things apps like Pages, Numbers. etc in the App store. Im' just wondering how to put them on the new MacBook Pro without having to purchase them again. Will the Migration Assistant do this?

Apps has disappear from Purchases tab...

Hi,
I got some apps from Mac App Store, some free, some not...Now i realize that some free apps i got don't show anymore on the Purchases tab... Any idea if this is a bug or something? Two apps i still have in my computer but don't show on Purchases tab are Carbon Copy and iSlice.

Hi,
I couldn't locate Carbon Copy or iSlice at the Mac App Store.
Launch iTunes. Select iTunes Store on the left then click your account name on the right. Then click Purchase History. If they don't show up in Purchase History, post a report with Mac App Store Customer Service
Carolyn

Purchased apps missing from App STore

The "Purchased " page is blank on my iPad. I can view categories, updates, etc. but none of my 50+ apps show on the purchased scReen. The individual apps appear on the desktop and are operational, but the stor does not show them.
Many people are writing about this all over the internet but no one seems to have a solutuion. Seems problem just fixes itself after awhile. There are so many complaints I can't understand why Apple isn't proactively communicating about this problem/solution..

I checked in the Purchases tab to see if Bento would be listed...but Bento is not showing up...even though I paid for version 3. Clearly I should be allowed to download the copy I purchased....but if you're saying I'm allowed to download the new version without charge...then this isn't happening to me because Bento is not showing up at all on the Purchases tab.
I don't know what vendors policy is for people who purchase "new" versions of software...for example...Bento 3 and after Bento 4 comes out...what happens if you paid for version 3 when version 4 comes out? I should be allowed to get the new version free of charge *unless* the vendor states you have to repurchase the item if they release a new version. This is the case I'm experiencing when I try looking for Bento on my iPad. BTW, I did not get the new update for Bento when version 4 came out. This was out before I experienced the whole "invisible" apps mystery on the Purchases tab two days ago.

Pages, Keynote and Number apps missing from OS X Yosemite after restoring it to factory defaults

Recently my macbook pro OS X Yosemite experienced some problems, so I decided to reset it to factory defaults. Now, everything works well, except for the fact that built in apps Pages, Keynote and Numbers are missing: what can I do? The App Store says I need to pay for them again, but I clearly remember (and checked again on the apple website) that the apps were built-in and not purchased. Is there anyway I can get them back without paying for them, since I clearly already have?
Thank you!

If you previously associated them with an Apple ID, log in with it, click on the Purchases tab, and download them from there. This is free.
If not or you don't have access to it, click here and contact Apple.
(126470)

Why are some apps missing from 'background app refresh'?

I noticed Runkeeper (current version) is missing from 'background app refresh'. In order to start tracking a run, it has to be enabled in BAF...but it's not there. I've rebooted and reinstalled - no dice. Any advice?

Go to the purchased tab of the app store on your iPad and try downloading them from there. Unless these apps have been updated to only work with a newer iOS version than what you are running, you should be able to download them again.

Apps missing from Library sidebar after 10.1 update

Installed 10.1 yesterday and ever since the apps selection from the library is missing.
I experienced problems installing 10.1 yesterday, would not run via the update selection from within iTunes.
Instead, I manually downloaded and ran each component separately.
That was when I first noticed the problem.
I have completely uninstalled iTunes and all related programs.
Re-installed iTunes 10.1, no change.
I have reverted to a previous library file, no change.
All the apps still exist in the iTunes/MobileApplication folder.
Any ideas?

Sorted. In Edit/Preferences, General tab, Sources, the "Apps" checkbox was unselected. Lots of options there now - is this new?
Not sure why it got unselected...

Ios7 apps missing from purchased tab in app store

Similar Messages

Maybe you are looking for