Ip8500 does not print with XP & Airport Extreme Base station (OK with Macs)

My canon ip8500 is connected to an Airport Extreme Base station. I can print from either Mac (a G4 and a new iMac 24") but no luck with either XP laptops (accessing the internet is no problem). I've installed both PC's with Bonjour but after a minute or so I get a failed to print message. Any suggestions?

They are simply obsolete. You cannot update their firmware to be compatible with new products. Buy something to replace them such as a couple of new Airport Expresses.

Similar Messages

Why does the new Dual-Band AirPort Extreme Base Station act as a proxy?

The previous thread
http://discussions.apple.com/thread.jspa?threadID=1531675
has been archived and nothing came of it, but after testing, I'm certain that their findings are true.
The Dual-Band AirPort Extreme Base Station (AEBS) with firmware 7.4.1 acts as a proxy for TCP ports 21, 554, and 7070 when NAT is turned on. This can be verified by using Nmap on any external server known to NOT have the ports open and having Nmap return that the ports are open. You can telnet to these ports to verify that they're "open," even though they are not on the server.
This functionality appears to be undocumented and as far as I can tell, the only way to turn it off is to put the AEBS into bridge mode and having some other device do NAT further upstream.
As a computer professional, this functionality extremely undesirable, particularly since it is not documented and doesn't have an "off switch." I wasted a bunch of time with one of my network engineers because of this, thinking that some network router was spoofing our server. I also wasted a bunch of my time trying to detect whatever "stealthy rootkit" had opened a FTP server and some other botnet related ports on our server, when in reality, it was simply my AEBS tricking me.
Disabling NAT-PMP ("Enable NAT port mapping protocol") does not affect this.
Is it too much to ask to have a checkbox in the "Advanced" section of the AirPort Utility to turn this feature off?

Welcome to the discussions forum Michael Bennett2.
Thanks for investigating this odd behavior.
If you want your work to be noticed by those who can effect change, you'll have to tell Apple via their feedback link. It won't do any good to post it here.
http://www.apple.com/feedback/

Why can I no longer print from my Windows XP computers to my Bonjour connected Canon printer thru an Airport Extreme Base Station (f/w 7.6.4, model A1301)?

Something has changed recently and I haven't figured it out. My 2 Windows XP computers are no longer able to print via Bonjour. I have tried removing and reinstalling Bonjour. Upgrading the firmware on the AIrport Extreme Base Station and comparing Port settings from an able to print Windows Vista laptop. Port settings match and Bonjour says it sees the printer...but the communication is not happening between the computer and the networked printer, it times out and produces an error in the print que. Both XP computers have no problem using the internet via the Base Station. One is wired and one is wireless. Thoughts?

Sounds a bit like a problem being discussed in this thread:
http://discussions.apple.com/thread.jspa?threadID=2651093&tstart=0
I suspect some kind of update is at fault. Like you, my printer/base station setup had been working fine until recently.

Certain web address not available when using Airport Extreme Base Station

Hello. To access my "secure" account at the local library, I must use a web address that contains a colon followed by a number. I believe that this is a port number, but I confess that all the discussions here regarding ports are going well over my head, and I may be incorrect with this assumption.
My problem is that while I CAN access this site by connecting to my DSL router directly via ethernet cable from my iMac G5, I cannot access the site when connecting to the internet in the mode: iMac Airport to Airport Extreme Base Station to DSL router via ethernet.
The format of the web address is: http://xxxx.yyyy.net:####/zzzzz/, where #### is the number I guess may be specifying a port and causing my problem.
Can anyone advise me, in simple terms, how to get to this address when in the Airport--internet connection mode? Will the solution have any adverse side effects?
Regards and Thanks
iMac G5, 2.5 year old AEBS Mac OS X (10.3.9) Westell 327W 4-port DSL Modem, not using wireless feature.

Very likely the embedded firewall that comes with your AirPort blocks the port you are trying to use.
In order to solve this, best way is to modify the AirPort settings (open the AirPort maintenance app):
Click at the tab "port forwarding" and add the desired port as "public port" to the list. "private IP" is the IP of your Mac and for "private port" type in the port number again.
If you are unsure about the IP of your Mac, look at the network maintenance application.
Well, one side-effect is that you have an open port in your configuration which could cause security issues... but only if you are paranoid So there is nothing to care about (note that without the AirPort inbetween your Mac and your modem, this port would be not blocked and freely accessible

Printing wirelessly using airport extreme base station

I recently set up a wireless network at my house using an airport extreme base station. I plugged my usb printer into the base station and, according to the manual, I can print wirelessly. However, when I go to print, after following the manual instructions, it just times out. Any ideas?

There is already a thread (or two) on the PSC 1410:
Some people have had success here:
http://discussions.apple.com/thread.jspa?messageID=5987003&#5987003

I cannot access my network printer under AEBS(Airport Extreme Base Station)

The current network configuration of me is
1. AEBS have static IP address. (e.g., 154.123.12.54)
2. Network printer in my office have static IP address. (e.g., 154.123.12.55)
3. My iMac is connected to AEBS. And have virtual IP address. (e.g., 10.0.1.201)
The problem is that when I trying to add my network printer on my iMac,
it works. I can find my network printer in the list.
But when I trying to print with that printer, I think any packet is not sent to network printer.
I think AEBS block them.
How can I use my network printer under AEBS?
I didn't have any problem with my Belkin wireless router.

When you can, take a look at the old AirPort Express and locate the model number in the faint print on the side of the device.
If you see A1084 or A1088, this is an older Express version that is no longer supported by the current version of AirPort Utility that you are using with the new AirPort Extreme.
If that is the case, your Express is at least 6 years old...probably older...so it is about time to treat yourself to a new version with much faster speeds and more features.

Airport Extreme Base Station communications to Mac slow

This morning my internet connection stopped/very slow.
Tests using speedtest:
Mac connected directly to my modem the speed was 10m.
Wireless through the Base Station the speed .3.
Wired connection through the base station the speed was 10m.
I have done a hard reset, retyped my DNS server (greyed out now black), ethernet WAN port set to Auto, removed all other devices and disconnected all Airport Express'. I upgrade the firmware after I had the problem from 7.6 to 7.6.1.
Still slow.
I had not changed settings for some time so I can't imagine that it is a setting issues unless the setting shanged by themselves or my provider changed something that makes my current setting incompatible.
Did my Base Station go bad?

I replaced the base station and all works well. Later I will restore my ABS with a previously stored config and see if the problem starts again.

Wireless connection to internet with mac pro tower and airport extreme base station?

Hi, I have an airport extreme base station and a mac pro tower without a airport card. My internet wireless router is a great distance from my computer so I can't connect the base station directly to the router. I've attached the airport extreme base station to the tower via an ethernet cable, the base station seems to be wirelessly connected to the home network but the browser is showing "not connected".
Please help.
Thanks

Shouldn't the Airport base station be able to connect to it wirelessly?
It might be possible, but the Ethernet ports on the AirPort Extreme would not be enabled, even if it did connect to the Thompson' WiFi signal.
As Tesserax notes, among the Apple routers, only the 802.11n versions of the AirPort Express have the capability to "join" a wireless network with the Ethernet port being enabled.

Printing wirelessly to MacBook Pro with Airport Extreme Base Station

I have an Airport Extreme Base Station that I used to use wirelessly until I got Verizon Fios. The Fios technicians said the base station couldn't be used and so it's been sitting unused for a few months. However, I really, really miss printing wirelessly, and was wondering if it was possible to use the Airport Extreme Base Station ONLY to print wirelessly, and not connect it any way to my internet (I don't want to mess with any of the fios stuff at all).
If it's not possible, is there any other way to print wirelessly without purchasing another product or special printer. I have a HP c4480 printer.
Thanks!

If your printer has a USB cable the easy way to go about this in my opinion is to plug that USB cable into your Extreme base station. I have the Extreme ABS that looks like a flying saucer. I plug the usb cable into the port that has the symbol that doe NOT look like this <--> rather it looks like a Saguaro cactus.
My computer then sends print documents to the Extreme via WiFi and then Extreme sends them to the printer via the USB cable.
If your Airport status is not showing in the Mac's menubar go to system Prefs/Network/Airport and check a little box so it will show up in the menu bar.
Now if your Extreme is plugged in the wall and powered up your Mac should be able to find it. Click on that menubar item for Airport and scroll down and select your Airport Extreme. I don't know for sure what its name will be. It should still be the same as it used to be when you used it last.
Now try printing a simple document. In the print dialog window you should be able to select what printer you want to use. If your new Extreme printer is listed select it. You may need to click on Print & Fax and figure out how to select it from there, and choose it to be the new default printer.
I think this info will do the job. Whenever you want to print you have to go to the Airport icon in the menubar and change your airport connection from your Verizon stuff to your Extreme. Then of course you have to change back when you are done. That is why it would be great to toss the Verizon WiFi radio out the window and just plug your Verizon modem into your Extreme WiFi radio transceiver (router). But I understand you cannot deal with that at this time.
If this does not do the job, if I have missed something, I will bet you 5 bucks that you can still figure it out if you just look at any error messages and/or look at the Print&Fax prefs and the Print dialog windows etc. and see what I may have missed. Maybe you have to go to SystemPrefs/Sharing and allow your printer to be shared. I don't think so. The way I figure any of this stuff out is to just look at stuff and think and try things and see what happens.
Your Verizon setup should be something like this.... a cable comes into your house and goes to a 'modem'. From there and ethernet cable (CAT-5 cable) goes from that modem to your Verizon router (WiFi radio transceiver).
As for getting rid of the Verizon router, when you are ready to give it a go, simply unplug the ethernet cable (it has a plug on the end that looks like the kind of plug that telephones use to plug into the wall, except it is a bit wider, but still has that same kind of snap-lock tab) that comes from the Verizon modem (the modem has the heavy round cable and probably many blinking lights) and plug it into the Extreme. Mine has an icon on the Extreme that is many dots in a circular pattern.
At this point you may have to unplug the Verizon modem form the wall AC power and the Extreme also. Then plug them back in, wait a minute, go to your Airport icon on your Mac menubar, Select Extreme and start surfing the web.
It really is that simple with a Mac. Maybe Verizon has found a way to make things difficult but my guess is no. Any password should be taken care of in your Airport Setup Utility program. It should be the same password(s) as you used before when you used your Extreme.

Problem consistently printing via new (summer 2011) AIRPORT EXTREME BASE STATION and Brother wireless printer (model HL5370DW). What am I doing wrong?

Thanks in advance for any help you folks can offer. I'm a newb here and will try to offer as much detail as I can about the dilemma at hand.
Scenario: Home network has been recently set up for wireless internet access via NEW Airport Extreme Base Station (purchased September 2011). Units accessing the network include: 2011 Macbook Pro, 2011 Macbook Air, 2007 Macbook, 2009 Macbook Pro, 2 iPhone 3GSs, and a 1st-gen iPad (and a partridge in a pear tree AEBS is configured to run WPA2 encrypted network, as well as a WPA2 guest network. I am attempting to yoke a BROTHER HL5370DW wireless B or G/ ethernet / usb-capable printer to the main network such that any and all units can print wirelessly or its equivalent (i.e., via printer hooked to AEBS through USB hub)
Problem: Despite configuring the Brother printer to recognize the main WPA2 network I created, I am unable to get wireless printing to work. My workaround was to physically connect Brother printer to AEBS via USB, specifically using a Belkin USB hub (after all, I wanted access to usb drives, as well as the printer). This workaround works ONLY SOME OF THE TIME. Generally, after a fresh boot of any computer or after a restart of the AEBS, any given computer will be able to print (i.e., any computer wirelessly connected to the main WPA2 network recognizes the printer). HOWEVER, at random times, printer access is gone (as is access to USB drives connected to AEBS's usb hub). Wireless networks are still up and running when that happens. IS THERE A WAY TO GET THE USB HUB's devices (i.e., printer and usb drives) to ALWAYS REMAIN AVAILABLE AS LONG AS THEY STAY CONNECTED TO THE AEBS? In other words, what accounts for the intermittent loss of the usb peripherals?
Sometimes, I just shut the airport off on whatever computer is having this problem, and the problem goes away. Sometimes, the problem is present across all computers in the house, sometimes only a few are affected. I can ALWAYS see the AEBS in the Airport Utility if the AEBS is connected to the particular computer via ETHERNET CABLE.
My theories:
- true wireless printing (i.e., without usb hub workaround) doesn't work because the N network somehow isn't backwards compatible with the Brother printer, which, i believe, is B/G. Although...isn't Wireless N networking supposed to work with BG devices? I did find a thread (https://discussions.apple.com/thread/2570774?start=0&tstart=0 ) that explains some of the particulars of WPA2 encryption and Wireless B/G issues, but it was beyond my level of comprehension (I'm a psychologist, but not an Apple Genius
- The usb workaround is only intermittently viable because of some flaw in the Airport or Airport Utility that causes dropouts to happen when a Macbook Pro or Air's lid gets closed or one gets opened after having been at a different network (e.g., at my office).
QUESTIONS:
- Should I try to use my old router (7 year old Linksys WRT54G) as an access point and connect the Brother printer to that G-router? How do I do that?
- I wouldn't mind just relying on the usb hub method if I could just insure more consistency (i.e., no random dropouts of peripherals). How could I do this?
Rule out:
- wireless printing works on my printer - it was being recognized back before the AEBS. I had the Linksys router running a WEP network and had the wireless printer talking with no cables to the router and the computers. (I just don't want to revert to using WEP encryption given its lack of security and my trying to protect HiPAA related health information on behalf of patients)
Any help will be greatly appreciated.
Thanks in advance!

13 ASCII characters = 104 (aka 128)-bit WEP
encryption
If turning off WEP works, then you just need to
provide the cameras with the "Equivalent Network Password".
One of the problems with WEP is that the actual
standard relies on a 10 character HEX key for 40bit
WEP and a 26 character HEX key for 128bit WEP.
In order to make things easier, vendors use certain
algorithms to convert simple alphanumeric passwords
(or passphrases) into HEX keys, thus enabling the use
of simple easy to remember WEP password rather than
lengthy HEX keys. The problem is that different
vendors use different algorithms to generate the HEX
key and therefore a ASCII password on an AEBS will be
hashed differently on a non-Apple client and vice
versa.
You may find the following article helpful:
- Apple article, especially the part about
"Third-party client to Airport".
Brilliant idea about trying the system with No encryption on... that DID solve the problem... almost.. once I turned off the encryption option, and restarted the Airport, I got a dialog box showing that the "Base station needs attention" but it didn't indicate WHAT kind of "assistance" it needed. Nonetheless, I closed out of the Airport program only to find that the indicator light, which had been Green, was now, flashing Yellow and I could not connect anything, including my computer. I opened the Airport program again and found the ONLY way I could get the Green light on was to select some sort of encryption option... then the light would go Green again but my cameras would not hook up again, and when I went back in and ONLY changed the option to NO encryption, I got the yellow flashing light and the "this base unit needs attention" warning...
I think your suggestions are almost on the mark... is there any way of reconciling the WEP coding between the cameras and the Airport??? Or turning off the encryption option and STILL have Airport work?
Thanks again for your help and suggestions... I really appreciate it.
geoff

Printer and AirPort Extreme Base Station with Gigabit Ethernet

Hello!
I own a macbook, one windows xp pc, and two windows vista notebooks. I bought a airport extreme base station. I set it up with my macbook at first and I do a print and it works. I do the same with the others. I install the printers drives to all notebooks. Then tried to print and only one of them worked. They all have bonjour download for windows. So i restarted all the pc's and mac and tried to print and never prints. On the pc's i get a error message. On the mac i get an its busy and never prints. All of them connect to the internet, but no printing. I have the printer connected to the base station. I did two prints and then I couldnt print after that. Internet works. Please i need some help to fix this. Thanks in advance

Hi
Maybe you already have fixed your printing problem. I'm no expert but I sometimes have had printing problems and I feel for you. However, first of all. What sort of printer do you have? It sounds to me that one of the pc printing documents got stuck somewhere on its way to the printer and now it is taking up space on the network (figuratively speaking ofcourse). I can recall something happening to my network/printer some years ago. Unfortunately I can not remember what I did to fix the problem but if I were you I would do the following: First I would disconnect the pc from the network and then try to reset the printer clearing its print memory. Then I would try to get the mac to print again. If succesfull I would take the mac off the network and connect one of the pc's and get that to print. If I succeded I would repeat the procedure with the other pc's. If I wasn't succesfull I would clear the memory again and then try with one of the other pc's. But I would only try one computer at the time to try to isolate the problem. Maybe you have already tried this and since pc's are a mystery to me I dont't know how to help you in that department. However using bonjour on the pc's I would not expect to have problems (though I use Windowc XP print menu on my vertual pc - works fine).
Hope that you will solve your problem soon.
Berit

Airport extreme base station with Hp 3210 all in one printer

Just bought and hooked up the above. Using with iBook G4. Still dealing with dial-up unfortunately, but got online just fine. When I tried to print on the above, it immediately dialed up when I hit "print". ?? What's going on?

I have a pretty old HP all-in-one (G55) printer/scanner/copier device. Plugging it into my AEBS seems to not let me print to it. I have the most recent driver from HP.
Do you think it's my setup, or is the AEBS somehow not compatible with the older HP devices?
No the problem is with the HP driver.
Try using the HPIJS drivers.
For those with the older base station.
Use the process outlined here:
HP Printers (and others) not on compatibility list and Airport Extreme Printing
http://tech.ifelix.net/1300.html
Also, is it possible to fax, scan, etc through an all-in-one device plugged into an AEBS?
No, not via the USB port.
Can I scan using my all-in-one when it is connected to the USB port of an Airport Express or Airport Extreme Base Station?
http://discussions.apple.com/thread.jspa?messageID=610763&#610763

Airport Extreme Base Station with HP Printer problems

I have a pretty old HP all-in-one (G55) printer/scanner/copier device. Plugging it into my AEBS seems to not let me print to it. I have the most recent driver from HP.
Do you think it's my setup, or is the AEBS somehow not compatible with the older HP devices?
Also, is it possible to fax, scan, etc through an all-in-one device plugged into an AEBS?

I have a pretty old HP all-in-one (G55) printer/scanner/copier device. Plugging it into my AEBS seems to not let me print to it. I have the most recent driver from HP.
Do you think it's my setup, or is the AEBS somehow not compatible with the older HP devices?
No the problem is with the HP driver.
Try using the HPIJS drivers.
For those with the older base station.
Use the process outlined here:
HP Printers (and others) not on compatibility list and Airport Extreme Printing
http://tech.ifelix.net/1300.html
Also, is it possible to fax, scan, etc through an all-in-one device plugged into an AEBS?
No, not via the USB port.
Can I scan using my all-in-one when it is connected to the USB port of an Airport Express or Airport Extreme Base Station?
http://discussions.apple.com/thread.jspa?messageID=610763&#610763

Printer that works with Airport Extreme Base Station

Hi. We are very new to Macs (2 weeks). Have a Mac Book and AEBS. Both work fine. Our HP printers, however, only work if connected directly to the Mac Book. I'm informed that we need to get a printer that works with the AEBS if we wish to have wireless printing. If anyone can recommend a printer that works with AEBS, we'd be grateful. Thanks.

Hello Jungle-cat. Welcome to the Apple Discussions!
Check out the following iFelix site to see which printers are known to work (not not) with the new 802.11n AirPort Extreme Base Station (AEBSn).

How can I get Time Machine to back up an external hard drive (iPhotos) that is attached to airport extreme base station. Note: Time machine is usb to macbook pro and external drive with iphotos is usb to airport extreme base station. Help please. Thanks!

How can I get Time Machine to back up an external hard drive (iPhotos) that is attached to airport extreme base station. Note: Time machine is usb to macbook pro and external drive with iphotos is usb to airport extreme base station. Help please. Thanks!

Once you have the drive connected to your Mac, click System Preferences (gear icon) on the dock
Click Time Machine
Click Options
Be default, the hard drive will be Excluded from backups. Click the drive to highlight it, then click the "-" (minus) button at the bottom of the list to remove the drive from Excluded items.
The drive will be backed up on the next Time Machine pass
Everything above assumes that the hard drive has been formatted in Mac OS Extended (Journaled) as Time Machine will only backup drives in that format.

Ip8500 does not print with XP & Airport Extreme Base station (OK with Macs)

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