IPad 2 problem. After updating to IOS 8.0.2 iPad says that I need to plug into iTunes. When I do that, the only option is to restore iPad to factory settings? iPad will do nothing until then. I have never had this problem before. Help

iPad 2 problem. After updating to IOS 8.0.2 iPad says that I need to plug into iTunes. When I do that, the only option is to restore iPad to factory settings? iPad will do nothing until then. I have never had this problem before. Help

Hi ..
Follow Apple's instructions for recovery mode here > iOS: Unable to update or restore
You can restore from a backup.

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HT1414 My iphone asked if I wanted to update and I hit yes. It said to plug into ITunes so I did. My only option is to "restore". It didn't ask if I want to backup first. I don't have service on phone. How can I go back to "not" restoring?

My iphone asked if I wanted to update and I hit yes. It said to plug into ITunes so I did. My only option is to "restore". It didn't ask if I want to backup first. I don't have service on phone and I don't want to restore. How can I go back to "not" restoring?

You have to restore it

Have been trying all weekend to upload Jpegs- either Send does not work or shows files uploading then shows error- never had this problem with Send Now-16 images total size 92MB-largest image 13MB

Have been trying all weekend to upload Jpegs- either Send does not work or shows files uploading then shows error- never had this problem with Send Now-16 images total size 92MB-largest image 13MB

Hi Ciaran19,
Are you sending files from the Adobe Send interface, Adobe Reader, or the Outlook plug-in?
Have you checked to see whether the files that you're sending appear in the Recent Files/Sent Files list when you're logged on to https://cloud.acrobat.com? (It could be that they're uploading, but not being sent.)
It would also be worthwhile to send the files in smaller batches, to see whether a particular file or files is problematic, and causing the error.
Please let us know how it goes. If you're still having trouble, please let us know where you're sending from, and whether you're able to send the files in smaller batches. It would also be helpful to know the exact error message that you're receiving.
Best,
Sara

TS1424 I keep getting the message (song name) was not copied to IPod Ipod because it cannot be played on this ipod. Could someone tell me what this means? I have never had this problem.

Hi, I have been trying to down load some music to my Ipod. I keep getting the message: (Song name) was not copied to IPod IPod because it cannot be played on this I pod.
Can anybody help? I have never had this problem before.

brackenfromrincon wrote:
Is it something about "I Shot the Sheriff" that my iPod has a moral disagreement with? It had no issue importing and installing Body Count's "Kop Killa"...
Not really likely, is it?
First of all, look on the iPod to see if the song is actually on there. (The last Sync of my Classic resulted in "song not copied... because it cannot be found." The song had previously been on the iPod. I checked and despite the fact that iTunes could not find the file, the song was still on my iPod. I checked the folder and the song was exactly where t was supposed to be. So I simply set iTunes to find it again. What happened? I don't know, iTunes simply threw a wobbly!)
Second, try another Sync. Does this change anything? If the song was on the iPod, does a second Sync remove the message? If the song was not on the iPod after the first Sync, does the second one put it on there?
What happens?

It won't let me drag an effect from the browser all of a sudden. I have always been able to do before. I am using effects from favorites bin and when I try to drag it, it won't move. I have never had this problem before. Please help.

It won't let me drag an effect from the browser all of a sudden. I have always been able to do before. I am using effects from favorites bin and when I try to drag it to the timeline, it won't move. I have never had this problem before. Please help.
P.S. I have tried other effects including transitions and it still won't let me drag.

Wow that was really quick, thank you so much. Im not sure at all which version it was because i said it was around 4 years ago he bought it. I know it isn't under his username, since he's a PC person (ugh) so i know its probably registered to one of our actual names. isn't there some way to look it up since we did register it, because I'm not even sure where the disks are from when we bought it (we've moved a lot and also have two storage lockers, i know i would have kept it with other disks) but my cd rom drive is actually broken on my computer as well ( i think it got stepped on and is now squished and won't eject or run disks.)
So is there anyway they can look up that its registered to one of our names since we did register it when we bought and installed it, or do i really have to find the disk with some sort of proof of purchase (i know there would be no receipt after all this time)
either way, ill do what you suggested to the best of my abilities and thank you so much for answering my questions, i can't even open the program as its incompatible and find out the info from that) so I'm in a bit of a pickle and your response was so thorough and it didn't seem to be posted long enough to even write a well researched response, thanks, all the best,
sarucia

I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio. Can you please help and tell me what i need to do. Thank you

I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio. Can you please help and tell me what i need to do. Thank you

Make sure all of the videos used in the project that is having that problem are from the same event. If they are from multiple events, move them all into one event.

I have downloaded and deleted an album 3 times now because on the playback, every 30-60 secs. it jumps to another song on the album. I have never had this problem before. Thanks !

I have downloaded and deleted an album 3 times now because on the playback, every 30-60 secs. it jumps to another song on the album. I have never had this problem before. Thanks !

Try deleting and redownloading again, this time with simultaneous downloads disabled.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked.

I tried to update my ipod4 but now all it shows is that i need to plug into itunes on a computer

I tried to update my ipod4 but now all it shows is that i need to plug into itunes on a computer

Connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

I have never had this prompt before - " Unable to prepare your project for publishing - the project could not be prepared for publishing because of an error occurred (-108)

I have never had this problem before using iMovie
Unable to prepare project for publishing.
The project could not be prepared for publishing because an error occurred (-108)

When I got the error, I realized it had nothing to do with RAM, I believe it was the camera footage I was using because changed the settings on my camcorder to something iMovie didn't like. So I have changed it back and its fine now.

I am trying to pay my bill online. However, when I click the "submit" key, it tells me my "nickname" is incorrect. What the heck is a nickname? I have never had this trouble before.

I am trying to pay my bill online. However, when I click the "submit" key, it tells me my "nickname" is incorrect. What the heck is a nickname? I have never had this trouble before.

Had the same problem. Here's how I sorted it out, not including yelling at my PC or ranting in my own thread (that's optional): First you want to delete your saved payment option. If you try this and it does not delete, log out and back in. It should be gone. Now re-enter your payment option (credit card number or whatever you are using) and if it asks if you want to save the data for future use, make sure you give it a nickname that doesn't include any special characters. Hope this works for you!

HT203164 How do I fix a problem when downloading cd into iTunes, "the file name is invalid or too long"? I have never had this problem before until recently.

The message "the file name is invalid or too long" pops up when I try to download a cd onto iTunes. I never had this problem before but lately it has been happening. What can I do to fix this?

iPhoto Menu ->
Preferences ->
Accounts ->
Delete and recreate your email settings.
Alternatively, use Apple's Mail for the job. It has Templates too - and more of them.

I keep getting adobe script problems. I have 3.6.13 version and have never had this problems with prior versions

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Do a malware check with some malware scan programs. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of the database before doing a scan. 
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]

My Safari is suddenly opening strange tabs when I am trying to open something else. I have never had this problem before and I need help please, I don't know how to stop this happening

Hi there,
I have had my Macbook for 18 months and have never experienced this problem with strange windows suddenly opening in Safari. I know this happens on windows 8 computers a lot, and it has never happened on my Macbook before.
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I'm pretty sure you've got adware installed on your Mac. Please download and install adwaremedic: www.adwaremedic.com
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When I try to email photos from iphoto, I get a message that says it does not recognize my account or user name. I have not had a problem with this before, so why now? How do I fix this?

iPhoto Menu ->
Preferences ->
Accounts ->
Delete and recreate your email settings.
Alternatively, use Apple's Mail for the job. It has Templates too - and more of them.

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Why has this problem suddenly come up anyway??? I look forward to your reply & advice.

This can happen if you've zoomed the page. That effects the screen dimensions as reported by JavaScript and seems to confuse Yahoo.
Reset the page zoom on pages that cause problems.
*View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)
*http://kb.mozillazine.org/Zoom_text_of_web_pages

IPad 2 problem. After updating to IOS 8.0.2 iPad says that I need to plug into iTunes. When I do that, the only option is to restore iPad to factory settings? iPad will do nothing until then. I have never had this problem before. Help

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