IPad 2 rented movie content not authorized

I have rented movies for my iPad 2 with plans to watch them offline on a plane. The first time I downloaded and started playing (for 2 minutes) the movie at home connected to wi-fi and then upon trying to playback 2 hours later got " movie content not authorized"
The next time I downloaded to a PC and synced to iPad and then got the same message upon playback a few hours later

so i have tryed resetting all passwords making sure everything is on the same password and wifi still nothing NEED SOME HELP PLEASE

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Hello b noir.
Thank you for your interest in solving my problem.
What I did I opened iTune. I read the information about what does my computener need to play back a rented movie. My computer is okay to play back rental movies. So I went to the iTunes store, I searched for the movie I want to watch, i singned in into my Mac account and I bought the movie. The movie started to download to my computer, it took some time because I bought a HD version, but it never stop and after a couple of hours or little less the movie was in the Rented folder of my iTunes and also I checked to be sure that was in the movie folder. So, next day I open iTunes and click on the movie, it opens but I wait for five minuetes and never started to play back, so I tried several time and I looked for info in different internet forums but I couldn't find anything that help. So I posted the problem in this forum and also I called Apple. Apple contacted me and they let me to download the movie again. So I did it and now I will watch the movie later. Not sure if the movie will play back normally or if I am going to have the same problem. I'll keep you posted.
Apple representative did not know why this happened.
Thanks.

I'm an American living in Okinawa Japan, Just bought an apple os-x now I'm trying to buy some movies, but not authorized because my computer is American is there a way o get around this?

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It's a billing issue > The Complete Guide to Using the iTunes Store | iLounge Article
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HT204370 rented movie will not play

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Hi kubuki,
I'm sorry to hear you are unable to play your rented movie.
Follow the steps below to report this issue to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
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Kenneth Keen1 wrote:
Ipod does not play movies. Apple do not support people viewing movies they made on ipods made after 2006. The iPod is only for music bought from apple.
What on Earth are you talking about? Both the Classic and the Touch play movies.

HT203167 lost my unwatched rented movie is not on my laptop...where can I find it?

lost my unwatched rented movie is not on my laptop...where can I find it?

Normally I'd offer this advice...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
iTunes update or Windows Update? Are you logged into a temporary profile?
Or see Recover your iTunes library from your iPod or iOS device.
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HT1657 I rented 3 movies last night on my Mac Air, and transferred them to my new iPad , but when I tried to play on plane tonight, it said " content not authorized "what am I doing wrong? It shows under rentals, but doesn't play

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Hello rockland2u,
Thanks for the question. Due to the special circumstances surrounding Movie Rentals, it may be best to contact our iTunes Store Support team about your purchase. The following article outlines how to report an issue:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
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HT1386 my ipad wont sync movies, says not authorized

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Read this link: http://support.apple.com/kb/TS1389?viewlocale=en_US

HT1657 Rented movie does not download on Apple tv

Dear apple. You've done it again. You ruined our movie night. Rented movie, got all ready to start watching. Now the movie does not download. Wrong on your Sid as Internet works (100Mbps) and other content/trailers download swiftly.
I am extremely ****** of that this happened again. I have lost the past hour trying various things and now finding a way to get my money back.
Please up your game.

Thanks King_Penguin,
The fact that I logged into an apple.com site fooled me to believe that this was a 'report a problem' site.
I since found the 'report a problem' link.
Wasn't easy to find (could not find it on my apple TV or iPad) had to:
log into iTunes via laptop, and then
click on iTunes Store (right top);
click on account (quick link or at bottom);
select "see all' next to purchase history;
click on small arrow next to 'problem' purchase (movie rental for me);
click on 'report a problem' (at bottom);
click on 'report a problem again (now inside the purchase details) - redirect to browse
fill in details, and
submit.
As you can see quite a long process.
The long process and my missed movie night were the frustrating parts.
The reponse from Apple Customer Support was swift and extremely good - makes up for the frustration.

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I bought a movie and it will not download. I have 20 gb left on the iPad (ipad2)
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plis help me

I'd like to apologize in advance for the upcoming rant, but is I feel I big problem with iTunes purchasing in general!
This is a reacurring problem for me as well, in fact I have never been able to successfully purchase and download a movie on mybipad. Last time it happened I got a refund from apple and they told me to download from my computer and sync to the iPad. (useless solution if you are away from home)
There seems to be an issue with downloading HD or SD version, so I tried both today (sucker punch in SD and priest in HD) but none of them will download.
Basically there doesn't seem to any real solution for this other than not purchasing movies on an iPad and syncing them from a computer instead, in which case you might as well just torrent a movie and sync the .avi file to Oplayer app.
So app,e, if you're listening, fix it! There are too many other ways of downloading movie content on a computer for it to make sense to purchase a movie in iTunes, wait for the download to finish, plug in my iPad, wait for sync, and then watch it. That's not very mobile. (what ever happened to the whole pc-free iOS 5!)
Again sorry for my maniacal rant.
Good luck Frederikfromsteinkjer
Ps. I'm from Denmark :)

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Rented three movies, including The Bounty Hunter. At one point download stopped due to disk space. I freed up space and continued. I notice even though Bounty Hunter was "finished" its artwork did not appear in the Rented Movies section, instead there's a gray box with film strip. I also noticed it was half the size of the other movies. Upon sync with iPad Bounty Hunter would not sync, giving me an two error messages. First: "Attempting to copy to the disk (my) iPad failed because the disk could not be read from or written to." Second message followed closing that message: "iTunes could not copy "The Bounty Hunter" because the file could not be read or written."
The other two movies sync'd without incident.
I went to Check for Available Downloads, and it said everything is complete. I went back to store and click Rent, and it said I already did and wanted to know if I wanted to rent it again. I see no other means to complete the transfer. Please advise.

Thanks Sarah at Apple for an email answer. File replaced, now working!

IPad 2 rented movie content not authorized

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