Ipad 4 frozen during update ios 8.1.3. - did anybody know how to restart (or reset) my ipad4 from black screen with white apple logo?
ipad 4 frozen during update ios 8.1.3. - did anybody know how to restart (or reset) my ipad4 from black screen with white apple logo?
Hi there did you end up getting this resolved? I have the same exact same issue with my Ipad 4 when updating to 8.1.3....frozen on the apple logo. Tried resetting as advised by other users but just goes back to the same logo. Tried connecting to iTunes but device is not picked up at all. Left it over night to run flat hoping charging might kick start something....but when I put on the charger it shows the battery charge icon but won't actually charge it. It's really doin my head in trying to find a fix - cheers Morgan
Similar Messages
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After installing the above mentioned update, my ipad will no longer turn on. I have just a black screen with the apple logo when I attach it to a power source. Anyone else having this problem, please advise on how to fix.
IF RESET DOESN'T WORK, FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTunes and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note: Data will be lost -
Just upgraded my iPad to IOS5 and when the download was completed, a window said that there was an error and it could not restore. Now I have a black screen with the Apple logo and the circle lines. None of the buttons respond. Help, please!!
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. Maybe this will let the iPad reboot and then you may need to restore again but see if this helps to start the iPad first.
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My touch is frozen on a black screen with the apple logo and a load bar, nothing works, tried resetting and everything, any suggestions?
In that case....if you have Apple Care, give support a call - otherwise, walk it into the nearest Apple Store.
Good luck. -
When updating my IOS 5.1.1 to IOS 6 and after the download completed the updating of the iphone couldn't be completed for unknown error and the device froze and all i have now is a black screen with an apple and a meter that shows no progress I can't switch off my iphone or do anything!!!
Hi,
I had a similar problem last week with my nice shiny 3 week old iPhone 6. I noticed the Apple logo was on the screen, but it did not progress like a normal boot up. I restarted the phone, and it showed the Apple logo, then a red screen then cycled back to the logo and kept looping. I got the phone to the iTunes connection stage by keeping hold of the power button and the home button until the apple logo appeared then kept holding the home button. iTunes recognised the phone, and wanted to restore, but this was unsuccessful because the phone would keep looping to the red screen and iTunes failed. After loads of Apple support, I was told it was a hardware failure, and like you I live more than an hour away from the store. None the less, I made an appointment with the Genius bods, and they replaced the phone. They said they had never heard of the problem, but really, take a look at these forums and you will see that it is a common problem and I suspect they are keeping it under wraps...
My issue is that as a disappointed customer with faulty goods, why should i have to stick to an appointment to get it replaced? What other store would you have to do this?
The "Genius" didn't even want to see the phone powered up before offering a replacement... Oh, and it turned out they didn't have the exact same model as a replacement so they were going to send me out of the store empty handed.... I kicked off BIG time, and they very reluctantly gave me a phone from the sales stock, rather than the repairs stock..
Not a happy Apple customer anymore, and I feel the more people who know about the lack of service and customer care the better. They need to get off there high horse and join the real world! -
I took it back to John Lewis today to get fixed as its still under warranty. Because there was scratches on the back of it.... Which is hard to avoid with the slate back!!! I got told apple will probably not fix it as it looks as if I've done it! I couldn't believe it!! If I honestly dropped it that bad to have caused a technical fault inside I would of smashed the screen as the same time!! Absolutely ridiculous as I know it isn't through any fault of my own.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
I don't know if I have a 4 or 4s.
The latest version is 5.1.1. If you are trying to update to 5.1 that is your problem; it can't be done.
As your phone is "stuck" follow the steps here: http://support.apple.com/kb/HT1808
It doesn't matter if you have a 4 or 4S, but you can easily check by entering its serial number here: https://selfsolve.apple.com/agreementWarrantyDynamic.do -
Ipad has black screen with white bar
My ipad2's screen has gone blank. after leaving it uncharged for a good 18 hours. I switched it on to see a blank, black sceen with a white bar moving downwards accross the screen this fades to black.
I have tried charging it for a good 7 hours as I thought maybe the battery has run down and caused this.
I have also tried resetting by pressing the on/off and home button together for 10-15 secs but no luck.
My ipad still synches to my imac okay. I have restored it to factory settings. This didn't help the problem either.
This actually happened when first took the brand new ipad out of the box and tried turning it on for the first time. But it revived itsself after synching to my imac and being on charge for a few minutes. The support technition I spoke to at the time didnt really know why it did this but suggested it was a very low batterry issue. Although I am inclined to think its something else, now its happened again and charging does not seem to work.
Has anyone had the same problem? If so what did you do? Any suggestions on how to fix it would be gratefully recieved.
Thanks
P.S. I am running iOS 4.3.3 on my ipad. However its not an available option in the OS dropdown for this discussion. hmmm!I Don't know if this will work for anyone else but just FYI - after loading 8.1 on my iPad it froze for several hours on the black screen with white Apple and progress bar underneath. It would not do anything. I thought I was doomed. I accidentay left it sitting overnight without plugging it Back into the charger. I meant to but got sidetracked and thought it was plugged in. During the night the battery was totally drained so this morning my iPad was dead. I plugged it into the charger and after a few minutes the battery icon came up showing it was charging. I gave it about 30 minutes and then turned it on and the new operating system came up. It looks like it might be ok now. I can't say I recommend this, but it worked for me.
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I am having trouble after loading the 8.1 operating system on my ipad.
My iPad is model A1397 EMC 2424
MEID ********
Serial DL******JHH
64GB
I started loading 8.1 about 5 hours ago and it is still sitting with the black screen with the progress bar underneath. It shows that it is almost done loading - just has a tiny bit of the progress bar left.
<Edited by Host>I Don't know if this will work for anyone else but just FYI - after loading 8.1 on my iPad it froze for several hours on the black screen with white Apple and progress bar underneath. It would not do anything. I thought I was doomed. I accidentay left it sitting overnight without plugging it Back into the charger. I meant to but got sidetracked and thought it was plugged in. During the night the battery was totally drained so this morning my iPad was dead. I plugged it into the charger and after a few minutes the battery icon came up showing it was charging. I gave it about 30 minutes and then turned it on and the new operating system came up. It looks like it might be ok now. I can't say I recommend this, but it worked for me.
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my new ipad 2 turnes to black screen with the apple icon in the middle while using it or if i just left it locked for a while, it just hanged and i have to restart it?! so why this is happening ?! is there is a productio error or something i can do to prevent doing this ?!
Appreciate responding as soon as possible.No, it's definitely not normal. Your User's Guide recommends a series of troubleshooting steps to go through when your iPad is misbehaving: As you're already in effect doing the first of the main steps, a Restart of your iPad, and that's not curing it, move on to the next .. a Reset.
To do this, press and hold both the Home and the Sleep/Wake buttons for about 10-12 seconds, until the display blanks and the red Power Off slider appears. Continue holding the buttons until the slider disappears, replaced by the black screen and white Apple logo.
This shows your iPad is starting to reboot. Release the buttons and allow the process to continue until the Lock screen appears again, then slide the slider to complete the process. -
After updating to iOS 5.0.1 my iphone 4 is frozen on the screen with the apple logo and the progress bar under it. Held the power and home button, the phone shut off, and restarted the progress. If i try to turn the phone on, it keeps telling me to connect to iTunes. Once I do, it asks me to restore, i click restore, but it keeps on freezing at the screen. What is the problem? Error 1603 comes up. Followed the link to apple's page but nothing that was said there worked.
See Here for
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
I got the 1st iPad but it needs iOS on it I don't know how to go about getting it can someone help me
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update.
Cheers, Tom -
While updating my MacBook Pro to the newest software, it froze with a grayish screen with a Apple logo and a frozen pinwheel right below it. What can I do to finish updating or to fix this problem?
We can't help you if you don't even know what you are installing. Never install anything if you do not know what it is. Installings through Software Update always have explanations which you should be reading to see if you actually need and/or want them.
That being said, it appears you attempted to upgrade to Mavarick. Although I am not positive.
Sorry, I am going to back out of this because I nor you know what it was you installed. Hopefully, someone else will chime in here.
GOOD LUCK! -
I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything. Any suggestions?
Is your iphone hacked/jailbroken?
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Frozen screen, black, screen with white whirly circle
my ipad seems frozen, black screen with white whirly circle, before this happened, kept going to the apple logo on the black screen
It might be time to restore your iPad. Recovery mode might be needed as well.
iPad: Unable to update or restore
Before you try recovery mode, connect the iPad to your computer and launch iTunes. Click on the iPad on the left side under devices. Then click on the summary tab. See if that works and if it does, click on Restore and try that way first.
iTunes: Backing up, updating and restoring iOS software
If that doesn't work, then you will probably have to resort to using recovery mode.
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