Ipad Air disabled and will not restore to factory settings.

Hi Guys,
I recently had my ipad disabled by my little brother. He didn't know the password and kept going until he was completely locked out of it. I am familiar with restoring the device as it has happened once before.
That time it all went smoothly. However now I cant seem to get past the updates. Every time I try to restore the device it begins to update and then fails an hour into the process. It's so bloody frustrating.
Is there any particular reason why this update keeps failing or anyone know how I can restore without updating??
If it helps I receive a message of an "unknown error -39" which keeps appearing.
All help will be greatly appreciated as I have important projects on this thing

I do not know that that particular code means, but many times, antivirus software and USB connections can have a negative impact on restoring with iTunes.
My suggestion would be to quit iTunes, restart both devices, disable your firewall and antivirus software, and use another USB a port if you have one to use.

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