IPad Air won't turn on even after fully charging overnight and won't reset using the power and home button.

I have tried charging the ipad over night and no matter what I do it won't turn on. I did try plugging it into my computer and itunes recognized it once, but I wasn't able to restore it. Please help. It's only 3 months past warranty.

If you have owned the device, as in purchased from Apple, less than a year then there will be no charge to repair, or most likely, replace the device. If you have had the device more than a year you will be charged an out of warranty cost for replacement ($219 I think) and that is much cheaper than a new device. If you have Applecare+ then you have an additional year of coverage and the replacement will be $49 or $79 depending on when you got the Applecare.

Similar Messages

  • My iPhone4 won't turn on even after being charged for 1 hour and when I plug it into my computer nothing happens

    My iPhone4 won't turn on even after being charged for 1 hour and when I plug it into my computer nothing happens. PLEASE HELP

    I have a similar (if not the exact same) problem! Here are some more details if they are helpful.
    My iPhone 4 died earlier today and will not turn back on. It seemed that the battery died while it was not in use. I attempted to charge it on one charging cord in multiple wall outlets and none worked. Assuming it was a malfunction in the cord, I took my phone home to try charging it there.
    Again, I attempted charging it in multiple outlets with a different cord than previously used. None of these seemed to work, though they would flash the Connect to Power screen for a brief moment before returning to a black screen. I assumed that my phone was simply so depleted of battery that it needed a long charge.
    I charged it for 30+ minutes without any success, then attempted to charge it through my MacBook instead of through a wall outlet. iTunes did not even recognize that my phone plugged in (and still hasn't). I've attempted charging it for an extended period of time (1+ hour) with no luck. Sometimes when I press the Power button it will flash the Connect to Power screen once more before returning to black.
    The Apple logo never appears, nor does any apparent progress on charging. I have attempted holding down the Power and Home buttons simultaneously for 10 - 30 second increments. Still no luck. There is no reason anything should be happening with this phone that I can identify.
    I have no warranty and just recently replaced my previous phone which had had similar problems before completely crashing. This is a phone new to me that was previously used but in almost new conditions and factory reset by Apple prior to my purchase.
    Does this mean that my phone battery is dead?
    Is there anything else I can do??

  • MacBook won't turn on even though fully charged

    i have a 13inch MacBook pro that I bought in September 2011. It has been on my desk for a couple of days whilst I was away and when I came to turn it on it wouldn't. I have fully charged it (the lights on the side say so anyway) and the charger seems to be working. the sleep light at the front is flashing once every now and then, I've also tried a different plug adapter for my charger and tried a few different sockets in my house.
    Any help or suggestions would be great! I rely on my MacBook to do my illustrations so it's important! Thanks

    So did resetting the SMC as griff w suggested help?
    "the sleep light at the front is flashing once every now and then"
    That's probably an SMC issue. Try forcing it to shut down. Hold the power button down for 15 seconds until you hear the computer shut down. Then reset SMC and restart.

  • My macbook pro keyboard backlight won't turn off, even after pressing F5

    my macbook pro keyboard backlight won't turn off, even after pressing F5

    Try resetting the  SMC http://support.apple.com/kb/ht3964

  • IPOD WON'T TURN ON EVEN AFTER TRYING TO RESET IT

    PLS. HELP! MY IPOD WITH VIDEO WON'T TURN ON EVEN AFTER TRYING TO RESET IT. THE BATTERY IS FULL. IT WILL JUST TURN ON AFTER 24HRS. WHEN THE BATTERY IS DRAINED EVEN WITHOUT USING IT BECAUSE IT IS IN FROZEN STATE. FOR INSTANCE AFTER DISCONNECTING FROM THE COMPUTER SAFELY AFTER CHARGING IT I KEPT IT OPEN BUT WHEN IT TURNED OFF AUTOMATICALLY IT WILL NOT TURN ON.

    Ok well, if you do not have the Ipod starter disk, you can’t do very much to save it anymore. It is completely gone.
    At this point I would recommend you calling Apple and setting up a repair. I would suggest you buy their warrantee plan, ($50 and good from 2 years) and it starts as soon as you buy the plan, NOT when you got your Ipod. The reason I would suggest that is, because if they deny your problem (like they did to me 5 time before finally replacing mine) it will save you a LOT of money. There may also be further issues as well with your Ipod.
    Apples SoS number is:
    1-800-767-2775
    Open 6am-6pm EST.
    They might even have a few ideas on how to fix it as well!
    As for “Viruses” I would highly doubt it. Viruses are programs designed to destroy certain parts of computer. Such as, a virus that destroys windows computer, does not do anything to Mac computer. It does not have the same components. The same thing goes for Ipod, PSP, etc. Files my contain viruses in them, but it would not effect the product in most cases. Only if you transfer the file on it to another computer, could it do anything.
    Your problem is, most likely your ipod just broke. Or should I say, just stopped working. Ipod’s are notorious at doing such things. Apple will take care of it. BUT GET THE EXTENDED WARRANTY! That is the only way to make sure they fix it. It is cheaper than buying a $350-$400 new 60 gig Video.
    Good luck my friend, God Life

  • My ipad mini will not turn on even after a reset.  Any one else experience this and how do you fix it?

    Ipad mini will not turn on even after a reset?  Any suggestions!   While playing angry birds ipad mini froze, hit home button Angry birds shut off, slide bar screen came up, slide bar, went to angry birds again started playing and froze, pushed home button screen went blank and now will not turn on.  Need help!

    Try holding your on/off and home buttons at the same time until you see the Apple logo. 

  • I have an ipad mini that won't power on. It was turned off to charge overnight. In the morning it was warm and now won't turn on no matter what I do. I've tried resetting using the power / home button combination and nothing works.

    I have an ipad mini that won't power on. It was turned off to charge overnight. In the morning it was warm and now won't turn on no matter what I do. I've tried resetting using the power / home button combination and nothing works.

    If you have owned the device, as in purchased from Apple, less than a year then there will be no charge to repair, or most likely, replace the device. If you have had the device more than a year you will be charged an out of warranty cost for replacement ($219 I think) and that is much cheaper than a new device. If you have Applecare+ then you have an additional year of coverage and the replacement will be $49 or $79 depending on when you got the Applecare.

  • When restarting my iPad 1 freezes on the apple logo. It even does when I try and do a reset by holding power and the hold button for 10 seconds.

    When restarting my iPad 1 freezes on the apple logo. It even does when I try and do a reset by holding power and the hold button for 10 seconds.

    If the reset doesn't work, you have to force the iPad into Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
    5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

  • Hone turned off . i tried several times to turn it on but i doesnt work even by using the power and the home button. what should i do ?

    ive got the iphone 5s 4 weeks ago.today the screen turned blue and the phone turned off . i tried several times to turn it on but i doesnt work even by using the power and the home button. what should i do ?

    Hi vanessato,
    Thanks for visiting Apple Support Communities.
    I recommend these troubleshooting steps if your iPhone does not turn on.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Best,
    Jeremy

  • HT201401 my iPhone 5 randomly switched itself when somebody was calling me and now won't turn on. it had 90% battery, I've tried factory reset, connecting to iTunes and nothing works. the phone is approx 18 months old so surprise surprise out of warranty.

    my iPhone 5 randomly switched itself when somebody was calling me and now won't turn on. it had 90% battery, I've tried factory reset, connecting to iTunes and nothing works. the phone is approx 18 months old so surprise surprise out of warranty.

    My 5S just started doing this on Thursday: every fraction of a second or so it oscillates between connecting and disconnecting with the charger (USB or wall, doesn't matter). Since it's still under the limited warrantee, I took it to the local Mac dealer (I live in a small town w/out an Apple store) and they shipped it off. I'm waiting now for the replacement--telephonless, too!
    What concerns me is that many people seem to be having this issue.
    You were right to be suspicious of the Apple store employees. Once they replicated the behavior that you experienced, they should have immediatly offered to exchange your phone. Anything else, in my opinion, is unacceptable. As long as your phone is still doing it, I'd go back, ask for the manager and tell them to exchange your phone.

  • IPad 2 has a black screen which lights up to a grey black screen when I press the power or home button

    iPad 2 has a black screen which lights up to a grey black screen when I press the power or home button but I dont see the apple logo. The battery is fully charged and when I plug it in to my computer, I can use iTunes to do everythng except backup the iPad since its passcode locked. Please help me resolve this problem. I don't have apple care

    Yup! I've been there! You just have to double-tap the screen with three fingers and the zoom should go back. You have to turn off the feature in Settings>Accessibility>Zoom>and turn the switch off so this won't happen again when you double-triple tap.

  • I am having trouble with my iPad, i can start it, but the iPad does not work. i tried to use the power and home button at the same time, the apple logo appears, but the iPad does not work. What am I suppose to do?

    I am having trouble with my iPad, i can start it, but the iPad does not work. i tried to use the power and home button at the same time, the apple logo appears, but the iPad does not work. What am I suppose to do?

    After the Apple logo appears, what happens then? Can you hear any sounds or if you tap on the screen, does it seem like apps can open or are you just seeing a black screen? You might have a hardware problem, but you can try restoring the software and see what happens.
    Read this in its entirety before you do anything. Make sure you read the sections at the end about using recovery mode.
    iTunes: Restoring iOS software - Support - Apple

  • I 'think' my Ipod Touch is in recovery mode and people say to hold the power and home button for 10 sec and i did, but its still not turning back on. Plus its dead and wont charge

    I 'think' my Ipod Touch is in recovery mode and people say to hold the power and home button for 10 sec and i did, but its still not turning back on. Plus its dead and wont charge. PLZ HELP ME!!!!

    - If in recovery mode the screen will have an iTunes logo with an USB plug.
    - Have you tried connecting it to your computer for a n hw and then see if it appears in iTunes. If it does restore the iPod.
    - If screen is blank, try placing he iPod in recovery mode and then restoring. For recovery mode:
    iPhone and iPod touch: Unable to update or restore

  • HT1349 i pad won't turn on even after plugging into computer?

    I pad will not turn on even after plugging into computer and into wall. Any suggestions?

    Have you tried a soft-reset to see if that gets it to boot up ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo will hopefully appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • TS3274 I have a black screen with the circle downloading on the i pad but it won't turn off even after using troubleshooting tips. Does anyone know what to do ?

    I have a black screen which has the downloading circle going round and round but which is otherwise frozen and won't respond to
    troubleshooting suggestions for turning it off and rebooting. Any suggestions please ?

    Reboot:  Do this exactly:  Press and hold BOTH the power and home buttons at the SAME time for at least 10 seconds (ignore the red slider to shut down) until you see the Apple Logo, then let go of both buttons and your iPad should restart.

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