IPad App Store is not working, iPad App Store is not working

My App Store stopped working today!! HELP!!

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Similar Messages

  • My Ipad 2 has tried to shot down now for 3 hours, just before I could not open Itunes and App Store but Email and other apps was working. them I tried to shot down but I have now for 3 hours black screen whit turning wheel. any I deas what too do?

    My Ipad 2 has tried to shot down now for 3 hours, just before I could not open Itunes and App Store but Email and other apps was working. them I tried to shot down but I have now for now for more that 3 hours black screen whit turning wheel. any I deas what too do

    See Here for
    iPad Basic Troubleshooting
    http://support.apple.com/kb/TS3274
    Unresponsive iPad
    http://support.apple.com/kb/TS3281

  • TS1702 I upgraded my iPad 2 to ios6 & now certain apps (YouTube ) are gone & are not listed in the App Store. Another app (ny1 news) no longer works! Again it's not listed in the App Store. How do you correct this problem?

    What happened to mt apps after uploading ios6
    some are gone, some don't work & they are not listed in the App Store anymore

    I found the following in the Macbook Help, and the last bullet worked for me.
    "You can uninstall apps you got from the Mac App Store, from other websites, or from discs. You can’t uninstall apps that are part of OS X, such as Safari and Mail.
    Apps downloaded from the Mac App Store: Click the Launchpad icon in the Dock, hold down an app’s icon until all the icons begin to jiggle, then click an app’s delete button . If you later want the app, you can reinstall it from the Mac App Store.If an icon doesn’t have a delete button, it can’t be uninstalled in Launchpad. For more information about Launchpad, see Use Launchpad to view and open apps.
    Apps that have an uninstaller: In the Finder sidebar, click Applications. If an app is inside a folder, it might have an Uninstaller. Open the app’s folder. If you see Uninstall [App] or [App] Uninstaller, double-click it and follow the onscreen instructions.
    Apps that don’t have an uninstaller: In the Finder sidebar, click Applications. Drag the app from the Applications folder to the Trash (located at the end of the Dock), then choose Finder > Empty Trash.If you change your mind, before emptying the Trash, select the app in the Trash, then choose File > Put Back.WARNING: When you empty the Trash, the app is permanently removed from your Mac. If you have any files that you created with the app, you may not be able to open them."

  • I'm getting my "new iPad" on Friday.  I'm replacing my original iPad (iPad 1).  Since I will not be going to the Apple store to get my iPad, can someone walk me thru what I should do to set up my new iPad on Friday?  I want to transfer my iPad 1 apps etc.

    I'm getting my "new" iPad on Friday.  I'm replacing my "original" iPad (1).  Since I preordered and will be receiving my iPad directly I will not be picking it up from the Apple store, so no set up from them.  Can someone walk me thru what I must to do get my new iPad up and running.  I want to transfer my info, apps, etc. to my new iPad but I also want to pass on my old one to a family member who uses the same computer.  How shall I proceed?  Thanks!

    If you want everything that's on your current iPad onto the new one, then you can first copy all purchases off the iPad to your computer's iTunes via File > Transfer Purchases. You can then backup your current iPad and restore the new iPad from that backup (a list of what is included in a backup is in this article - it excludes music, videos, synced photos). As the backup doesn't contain the actual apps, just their settings and content, for the restore to work completely you'll need all the relevant apps in your computer's iTunes library - otherwise the restore won't be able to install the apps and therefore their content (which is one reason to do File > Transfer Purchases, if that doesn't copy them over then you can re-download them for free : http://support.apple.com/kb/HT2519).
    The restore won't copy passwords onto a different device, so you will need to re-enter your email, router, and any website passwords onto the new iPad.
    Depending on what you want to remain on the iPad, you can then either leave it as it is or log out of your account on it (tap on it in Settings > Store) and then wipe it via Settings > General > Reset > Erase All Content And Settings.

  • I cant conect to the Apps Store...I restored my settings and verified my account and password (I can log on any computer) just not my IPad.

    I restored my settings and verified my account and password (I can log on any computer) just not my IPad.
    When I touch on the App Store icon on the Home Screen the updates screen pops up with new updates. I touch on the update all, the Apple ID Password window pops up, when I enter my password (which works on my home computer) I get a pop up message that states "Cannot connect to iTunes Store OK
    I had no troubles until my daughter got a IPod and I set up a iTunes account off the home computer for her (she has her own sign on). I have reset the passwords and the restored the IPad. Any help would be appreciated.

    you need to review this:
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/HT4627

  • I updated my iPad 2 OS to iOS 6.0..after that I am unable to download or update anything from the App Store. The MSG I get is "id not valid for US store. Go to Indian store for purchase"..never faced this problem earlier before the update to OS 6..help!!

    I updated my iPad 2 OS to iOS 6.0..after that I am unable to download or update anything from the App Store. The MSG I get is "id not valid for US store. Go to Indian store for purchase"..never faced this problem earlier before the update to OS 6..help!!

    Apple's response to my email:
    "I understand that you can't update your apps using your iPad.
    Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
    Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible. Have a great day!"

  • My ipad will not open the app store...any suggestions?

    My ipad will not open the app store...I have turned it off and back on and it still just says loading and does nothing.

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Ipad not updating from app store?

    Hi,
    My app icon says i need to update some apps but when i try 'updating all' it does nothing.
    I even try updating separately and still nothing.
    Even tried uninstalling and reinstalling and now i can't even download apps!
    Help!
    Any advice greatly appreciated.

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • HT4623 iPad. Can not connect to iTunes Store when wishing to download App ?

    Recent problems with downloading Apps and updating of software. Message labels read respectively -
    "Can not connect with iTunes Store"
    "Unable to check software update due to error"
    Have I missed something obvious?

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • I installed iOs7 on iPad 2 and now when i'm in iBooks and tap "store" i get a blank screen.  Same thing in itunes, itunes u, app store, and a few other apps won't connect.  Safari seems to be working fine.

    I installed iOs7 on iPad 2 and now when i'm in iBooks and tap "store" i get a blank screen.  Same thing in itunes, itunes u, app store, and a few other apps won't connect.  Safari seems to be working fine.

    I had this same problem.  Tried everything the internet said including a full restore.  Which was terrible.  Nothing worked until.....go to general...reset....reset all settings.
    You had to go back in and reset anything you customized afterwards, however it does not allow the store to load.  Thanks! 

  • I need help! I have iPad mini and I can't use App Store. It always asking my credit card lnformation to download, but the apps I will download are free. I don't know how it will work again.

    I need help!
    I have iPad mini and I can't use App Store.
    It always asking my credit card lnformation to download, but the apps I will download are free.
    I don't know how it will work again.
    Help me please!
    Thank you.

    You need to have a payment method on file. If the apps are free you will not be charged anything. Either enter your credit card information or purchase and enter an iTunes gift card.

  • Why do some of my apps only work ón my iphone and not ón my iPad ?

    Why do some of my apps only work ón my iphone and not ón my iPad ?

    That should work on the iPad. Basic app troubleshooting from Apples support site. Items 1, 2 & 3 should not apply to your situation, but I posted the link at the end if you want to read them.
    4. Restart the application
    If the issue affects only a single app, try closing just that app:
    Press the Home button to return to the Home screen.
    Double-tap the Home button to display recent apps.
    Tap and hold the affected app until the red minus appears.
    Tap the red minus to quit the app.
    Press the Home button, then restart the app.
    5. Restart your device
    Hold the Sleep/Wake button until "slide to power off" appears. Slide to power off your device. When it is off, press the Sleep/Wake button to turn it back on.
    6. Reinstall the affected application
    Remove the application from your device and reinstall it.
    Touch and hold any application icon on the Home Screen until the icons start to wiggle.
    Tap the "x" in the corner of the application you want to delete.
    Tap Delete to remove the application and all of its data from your device.
    Press the Home button.
    Go to the App Store.
    Search for the application and then download it again.
    Note: If it is a paid app, ensure you are using the iTunes account you purchased the app with originally. If it is not, you will be charged for the app again. For more information regarding downloading previously purchased items, see this article.
    7. If the issue is still unresolved
    If you continue to experience the issue, contact the developer of the application for further assistance.
    http://support.apple.com/kb/TS1702

  • IPad will not connect to apps store

    My iPad (2) will not connect to the Apps store. Existing Apps on the device work fine.
    Any suggestions...?

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • IPad 2 with iOS 7.0.2 -- safari loads fine as does gmail.  however, siri App Store and youtube among other such things will not connect.  I am at a loss. What could be going on?

    iPad 2 with iOS 7.0.2 -- safari loads fine as does gmail.  However, Sir,i App Store and youtube among other such things will not connect.  I am at a loss. What could be going on?

    Try a Restart. 
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
     Resetting your settings
    You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
    Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple. 
    Here is a link to their contacts with most of the information below. 
    http://www.apple.com/contact/

  • IPad App Store not downloading updated apps

    I have an iPad 3 64GB that has been updated to iOS 8. In the last two days, the App Store will not download updated apps. It shows them with a red number, but when I click on Update, I get the circle with a square in the middle but then nothing proceeds. If I go to the individual app, it says "waiting…" but if I click it, it does not change to "paused" as it used to when waiting was shown.
    My iPhone 5S is not having a problem, nor is iTunes on my computer.
    Sometimes, if I sync the iPad with iTunes, the updated apps will copy over to the iPad, but not every time.
    I have done a forced restart on the iPad and have also done a Reset All Settings under the General setting.
    It appears that something has gone wrong with the App Store app. Does anyone have a suggestion as to how to fix this short of restoring the iPad to new status and reinstalling everything?

    Hi,
    Try deleting the apps with the issue from iTunes, and then download and update them again.
    This article: http://support.apple.com/kb/TS1702 provides additional tips for troubleshooting issues with applications.
    -Jason

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