Ipad bluetooth keyboard not working with remote desktop

My clients ipad bluetooth keyboard works any other time, just not when connected to his servers via the remote desktop. PC Windows 7 Servers.
I'm trying to get the keyboard information, but any ideas?

Are you using an app like LogMeIn Ignition to access your servers? I believe that LogMeIn Ignition requires you to tap a little keyboard button near the bottom of the screen to activate use of the keyboard (that's how it works in Splashtop Remote, can't be much different in LogMeIn Ignition.)
Are you sure the app you have supports blue tooth keyboard support with remote desktop? (not sure if they have to, I just recall seeing this in Splashtop patch notes awhile ago.)
HuskieN.

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