IPhone 3Gs & OS4: internet and email not working

Hi all,
I upgraded my 3Gs to OS4 without hassle, and everything is still working, besides some of the apps (which I assume are awaiting updates).
However, my wife had a 3G which she broke and was given a new 3Gs as an insurance replacement. I restored her file from backup I made of her 3G. I then updated firmware to OS4.
Now for some reason it's not accepting the details for the outlook exchange she had setup (work email) and yahoo mail is playing up too. Safari doesn't seem to work with either wifi or 3G.
Is anything I can do to sort this out? I've tried the restore to factory settings,but that doesn't seem to reset the OS on the handset just all the user details.
Any suggestinons appreciated.

called AT&T to check if they have any issue on the 3G data network, then they suggested me to backup the phone and restore as new, it worked for me although it's a long process

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