Iphone 4 16gb on verizon is sending blank texts and receiving symbols instead of letters from only certain people

so i have had an iphone for a year ish and recently replaced it. on both phones from my boyfriend and my grandma (the only ones who have had this problem) i will receive their texts as a bunch of random symbols or gibberish every so often and again every once in a while i will text them a message and it will be blank so i send it again but change the words a little just in case but it still sends blank messages. im tired of this problem and i have no idea how to fix it. any ideas? ive tried turning off the mms messaging and turning it back on, but it still keeps happening. i think it might be a carrier problem??? all three of us are on Verizon. but im not sure.

Have you tried to factory reset/restore your phone? May be also worth checking all the text carrier settings are correct such as message centre number.

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