Iphone 4 4.2 upgrade issues

Ok so my wife's iphone 4 was on 4.0. I plugged into my pc connecting to itunes to update her to 4.2. It started her back up file and then said failed to back up and provided some weird code. looking up the code it said i tried to backup on the wrong computer. By doing this it shut down and told me to connect and enter recovery mode to recover on another pc.
I did this on her pc and recovered the phone but i believe i used a very old back up from her old 3g phone and now she lost all her pics, text messages, contacts and cant gain access to her voice mail. Any suggestions?

Do you think the guys at apple, the genius bar can help? When i connected to my pc and it started its backup any chance the back up for her phone is on my pc?

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