Iphone 4 : Global Address List is empty but everything else sync
Hello,
I've an Iphone 4 with IOS 4, Custom APN with a proxy, connected to an exchange compagny server. My mails, contacts (outlook) and cal works and sync fine but when I try to browse, in contact group, the Exchange Global Address List, it's Empty. When I do a search, no result is return... All works fine on my colleague Iphone. I check the conf and we have the same...
Do you know where the bug is? Is it the APN? the exchange conf? My Iphone Conf? My Iphone Mail Account Conf?
Thanking you in Advance
Same Problem here with iPhone 4 and Ipad. All Exchange Profile Data is syncronized but no Global Adress List Data is accessable from the Apple Clients.
No Problems with Iphone 3 Clients. Bug?
Similar Messages
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Global Address List in Outlook
Hi
We are using Outlook Connector version 7.1 (patch 122018-02 ).
We are able to connect to the Mail, Calendar and the users personal Address Book. But the global address list is empty.
What should be done to have it accessed through outlook.
Please help.
Thanks
ShobanaI found the problem. I didn't check the box 'Require authentication' under the tab LDAP - Global Address List.
jshobana -
I have a topic at link:
http://social.msdn.microsoft.com/Forums/en-US/7b74fd63-1d0d-449e-9f31-83b707683053/finding-microsoft-document-about-globe-contact-in-outlook-address-book?forum=outlookdev&prof=required
Please see the post first.
I dot not make sense about why a 'globe' contact is available in Global Address List (which belongs to AD), but I cannot find it on AD server? I think the cause relates to Exchange server.
Could you give me an explaination!
Thanks advance.And here the Documentation:
http://technet.microsoft.com/en-us/library/bb201680.aspx
Mail contacts
Mail contacts typically contain information about people or organizations that exist outside your Exchange organization. Mail contacts can appear in your organization’s shared address book (also called the global address list or GAL) and other address lists,
and can be added as members to distribution groups. Each contact has an external email address, and all email messages that are sent to a contact are automatically forwarded to that address. Contacts are ideal for representing people external to your Exchange
organization (in the shared address book) who don't need access to any internal resources. The following are mail contact types:
Mail contacts These are mail-enabled Active Directory contacts that contain information about people or organizations that exist outside your Exchange organization.
Mail forest contacts These represent recipient objects from another forest. These contacts are typically created by directory synchronization. Mail forest contacts are read-only recipient objects that can be updated or
removed only by means of synchronization. You can't use Exchange management interfaces to modify or remove a mail forest contact.
Georg -
Contacts went missing! but.....Global Address List?
Hi all, i recently accidentally deleted all contacts from the contact list using a third party app! Luckily however I noticed that most of my needed contacts are still available on the Exchange Global Address List link.
What is this Global Address List? where are my contacts really stored? Can I restore them?
I had previously set up my google account to sync my contacts and calender. Now even my contacts on google is GONE! What can I do? ThanksOn my phone I go to the Groups screen and at the bottom of the list it says "(account name) Global Address List".
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Is there a way to remove Exchange global address list from phone/Mail app?
I have an iPhone 5 running iOS 7.0.3. Wondering if there is a way I can prevent an Exchange global address list from loading when I compose a message. I am only syncing Mail - not contacts or calendars. Also tried dropping and re-adding account to see if that did anything. This is a personal phone connected to company's Exchange account (legitimately) - I would like to reduce the chance that I incorrectly email a company employee from my personal account when composing a message.
That is what I expected Chris, but to answer your question - yes. I have two accounts setup with the Mail app - Gmail and Exchange. Gmail is the default even. When I am in the Gmail account, compose a new message, just typing "john" for example, brings up most recently used john's first, then all the Johns in my company. I really would prefer not to even have those names populate. Not sure if that can be prevented without dropping the Exchange mail account altogether. That is my question - and thank you for your reply.
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Disable Global address list suggestions when composing e mail
I got a question of one of my users a few days ago pointing out that when using an Iphone with Active Sync / Exchange synchronisation he is not able to disable e mail address suggestions he gets when typing the e mail address in the TO field comming from the Global Address list.
My user wants to use his personal contacts he uses in Outlook, but does not want to use the Global Address list from exchange. (at least not the automatic suggestions which pop up during typing an e mail in the TO / CC fields when composing an E mail.
I am able to disable this in the Contract app, but not in the E mail app in IOS.
It seems that when I enable to sync the contacts I get both the Personall contacts plus the Global Address list, there is no way to set any setting in regard to the contacts here.
I cannot find any setting which disables the phone of looking up the address I am typing in the Global Address list, having a verry big corporate global address list (we use this in our desktop / outlook environment) this can be verry annoying.
Anyone who can tell me if I can disable this (or not) and if so point me in the right direction ?
Thank youWhat device do you have? And what is missing? You Compose a message, choose a name, then they have email addresses missing? or the contact is missing?
BlackBerry Help
www.blackberryboards.com -
I noticed that when you lookup a contact or group in the GAL you see the alias property and not the display name in the result. When people search they are unaware of the alias name of the group and more aware of the diplay name. The display name is usually what you search. Now when you search iOS seems to search both the display names and the alias. But when showing the result only the alias is shown. This is a bug in my opinion and the display name is what should be shown with the alias in parenthesis.
I agree - I've noticed that contacts in the Exchange Global Address List are not included in the listing of contacts on the iPhone - I get that, as they're stored on the Exchange Server itself. However, it would be a huge benefit if the iPhone would, by default, query the GAL when performing any contact search.
It's very uninituitive to end-users and they have a difficult time understanding the distinction between the local contacts and the Exchange-based contacts (which, in a work environment, are typically the contacts they're looking for). -
Global Address List Contacts Appearing Unexpectedly
I have a very strange issue regarding Exchange Active Sync and the Global Address List. I've added an Exchange account to an iOS8 iPhone 6 but am only syncing the calendar. Even though I have the contacts sync option disabled when I type in the address field of a new message it pulls email addresses from the GAL of the exchange server. When I go to the Groups section of the Contacts app I do not see the option to disable the GAL like I do when I use a phone that allows contacts to sync.
Is there another way to disable GAL lookups when not syncing Exchange contacts?
Thank you.On my phone I go to the Groups screen and at the bottom of the list it says "(account name) Global Address List".
-
Sort Global Address List by Last Name in Exchange (SBS 2011)
Hello
We Use SBS 2011 and outlook for interoffice mailing.
In our Company People Know each other by their Last Names. But in Outlook in Global Address List names are sorted by First Name alphabetically. I want, for example, when people type “C” in search box of
“Select Names: Global Address List” people who have Last Names beginning with C to be shown.
Thank You for answeringHi,
Based on your description, please refer to following similar thread and check if can help you.
Exchange
Server 2007 Global Address List, Sort by LastName, FirstName
By the way, in
Select Names: Global Address List, did you click
Advanced Find option and type name in Last name tab in Find panel to search result? Was it will be an acceptable option?
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected] -
Exchange 2013: Problem with Default Global Address List after migration
I just completed a migration from Exchange 2007 to Exchange 2013. The 2007 box has been decommissioned just last week. I have been seeing weird issues with our offline addressbook and global address list, since the migration, but always thought
it was related to Ex2007. Well the issues still exist and here's what i've found so far:
1. If any user goes to Schedule Appointment in Outlook, and they click the Rooms button (on the Scheduling Assistant page), we get a LONG wait (about 5 mins or more) and then an error that says: "The operation could not be completed because
an offline address book is not available. Download a copy of the offline address book." When i click OK, the address book is up, with the "All Rooms" list showing blank (we have 3 rooms in Exchange currently).
2. Now if I go to the Address Book in Outlook it opens to the GAL and it's up to date... I can also force an update to the offline address book after adding a new group or entry, so i know offline address books are being updated properly and
working. HOWEVER, if i go to any of the other address lists (besides Contacts and GAL) under All Address Lists (All Contacts, All Groups, All Rooms, All Users and Public Folders) I get the same error given above: "The operation could not be
completed because an offline address book is not available. Download a copy of the offline address book."
3. I went to the Exchange 2013 EAC and went to Organization -> Address Lists. Everything under here said 'NO' under the Up-to-Date column. When i looked at the properties on each list, and clicked save, I had to update to the new version.
After doing this, the Up-to-Date column said 'YES'. I could do all lists EXCEPT for the GAL. It still says 'NO'
4. The last thing i did was set my Outlook to NOT be in cached mode. This should give me a direct connection to the GAL and all lists, if I'm not mistaken... So when i do this, I cannot even open see the GAL. The ONLY option in the
Address Book that comes up is Contacts (which are my personal ones).
5. I just now ran Get-GlobalAddressList | fl in powershell on the Ex2013 server. I see some things that make me wonder... First; nothing in the RecipientFilter field, however, there is something in the LdapRecipientFilter field.
Second; the RecipientFilterType field says "Legacy". and Third; the RecipientFilterApplied field says "False".
Didn't know what these should all be, but it appears maybe this is the cause of all my issues?? Can someone help me out here.. even if i have to recreate a new GAL, i'm fine with that, I just don't know all the steps to do so. I just need it
to work!
Thanks
Jeff
-JeffHi,
In my opinion, it is better to confirm whether the GAL is good, first.
How about the GAL working in OWA?
If GAL working well in OWA, it seems the issue on the Outlook Client or Connectivity side.
Please trying to run Outlook on the safe mode to avoid some AVs, add-ins and firewall for testing.
Please follow the steps as below to narrow down the OAB issue.
Following are the locations that .lzx files in CAS server and BMX server:
CAS:
C:\Program Files\Microsoft\Exchange Server\V15\ClientAccess\OAB
MBX:
C:\Program Files\Micorosft\Exchange Server\V15\ExchangeOAB
Please verify whether the .lzx files update to the latest.
1. If the .lzx files in MBX server not update to the latest.
It should be an issue on the OAB generation side.
2. If the .lzx files in MBX server is latest, but CAS server not.
It should be a distribution issue.
1) Please run Get-OabVirtualDirectory command in EMS to verify whether at least one OAB VD exist in the org. If not, please create a new one.
2) Please make sure whether any setup for Web Distribution. Selecting the “Enabling an Offline Address Book for Web Distribution” checkbox.
3) Please force restart File Distribution services to distribute OAB files manually.
3. If the .lzx files in MBX server and CAS server are all update to the latest.
It should be the connectivity between CAS server and Client issue.
1)Please verify the network.
2)Please check DNS, MX, etc. configuration.
3)Please run “Test E-mail AutoConfiguration” to check the AutoDiscover details.
Please make sure the OAB URLs are correct.
If the OAB URLs are incorrect, please using following command to re-set them:
Set-OABVirtualDirectory -Identity "ServerFQDN\OAB (Default Web Site)" -ExternalUrl
https://www.contoso.com/OAB -InternalUrl
https://mail.contoso.com/OAB
4)Please checking the App log and finding solutions from Microsoft Technet articles or KB, according to the Event ID.
5)If it still not working after performing the methods above unfortunately, please trying to re-build OAB Virtual Directory.
Article for reference:
Remove, Re-Create, and Reconnect an Offline Address Book Virtual Directory
http://technet.microsoft.com/en-us/library/bb123595(v=exchg.141).aspx
Hope it is helpful
Thanks
Mavis
Mavis Huang
TechNet Community Support -
Exchange Global Address List search not showing name or email
I have an iPhone and iPad connected to a Microsoft Exchange server at work. When I search the GAL for a person in the company, the results are shown as the Company only (data coming from the 'Company' field on the Exchange server) instead of the contact's name.
Here are the steps I'm taking:
- I go to Contacts app, select 'Groups', then select 'Global Address List'
- I type in a name of a person I'd like to email. For example I type John to search for all the Johns in the company.
- I get a seach result that lists anyone with John in their name. The problem is the search results list the company name instead of the user's/contact's name. (If the 'Company' field is blank in Outlook/Exchange, I CAN see the user's name).
So my search results for John look like this:
COMPANY
COMPANY
John Smith
Sarah Johnson
COMPANY
COMPANY
COMPANY
John Deer
COMPANYThere is software available that would give you support for GAL and some other SP2 features on a S60 phone. Check here: http://www.dataviz.com/products/roadsync/series60/index.html
Jason C. -
Office Mobility Blog
http://mobileofficeblog.dataviz.com/ -
Exchange 2007 Global Address List
I connect to my organisations Exchange 2007 server.
My address book syncs for my personal contacts, appearing in address book as a brown book icon with an @ symbol.
However, there is also a blue book icon with an "i" on it. When I click on it, in the right hand pane appears "Search [organisation] global address list", but there are no entries.
I can access the global address list either through Outlook Web Access (OWA) or Outlook (on a PC), so I know there are entries there. On OWA, my personal entries appear in Contacts, whereas the global address list appears on OWA in address book.
Any tips on how to access the global address book from within Address Book on Mac?
Thanks in advance.Further update, if I do a search whilst "Search [organisation] global address list" is displaying, it does search the global address list and bring up results from it.
-
IOS Global Address List search issues
We are having some problems searching for some users in the Global Address list on Office 365 from iOS devices. The only way to make them show up is to add a space after their name...so if I'm trying to find "Joe" I have to type in: Joe followed by a space in order to find him. However, not all recipients in the GAL are exhibiting this behavior, some can be found by just typing in their first name. I can type in "jake" and find all users, but if I type in "joe" it comes up with nothing.
I've verified there's no space after these user's name in AD, has anyone else seen this issue?
I have a post over on the Office 365 forums as well, but they suggested to reach out over here too.
Thanks!
-jakeWas able to resolve this with Microsoft Support for any that may have this issue too. Apparently iOS has a minimum 4 character entry when searching the GAL, so names like Joe, Bob, Ron, etc. will not show up until you "enter" a 4th character in the form of a space.
Assuming this is an issue with all Exchange setups, but this was on Office 365 so your results may vary. Interesting that this is not the case on OS X where 3 character GAL searches are fine. -
Hi,
We have Outlook 2003 installed with the Collaboration Suite and Outlook Connector. In Outlook VBA I am trying to access the Oracle global address list with MAPI. This takes about 20 minutes to return the selected recipients from the address list (we have 11000 entries). Is there another way to access the global address list? Where are the users stored? Are they stored in a table of the oracle database I could query with sql?
I'm sorry if my questions are naive, I am quite new in this business :).
Thanks for any answers in advance.Hello
I don't know if you can do LDAP with VBA, but the OCS directory can be querried that way. -
Downloaded Global Address List does not download all fields
I have my Global Address List from the Exchange Server linked into an Access 2003 database. (Will not link to Access 2007, 2010 format). There is one field (TITLE) that appears in the structure of the linked table but the data for that field is not
downloaded. When I look at the Global Address List in Outlook, the TITLE field is populated with the appropriate data. How can I get the data from the TITLE field into the Access linked table?Hi Kay_some,
>>I have my Global Address List from the Exchange Server linked into an Access 2003 database. (Will not link to Access 2007, 2010 format). There is one field (TITLE) that appears in the structure of the linked table but the data for that field
is not downloaded. <<
If I understood correctly, the data of TITLE filed didn't download in Access 2003. Also as far as I tested, this field works well in Access 2013.
Since the support and updates for Office 2003 is no longer available. Office 2003 products no longer receive the following:
Assisted support
Online content updates
Software updates from Microsoft Update
Security updates to help protect your PC from harmful viruses, spyware, and other malicious software, which can steal your personal information.
To get more powfull experience about using Access, I suggest that you update it to the latest version.
In addtion, this forum is for developers discussing developing issues about Access, if you have issues about end-user, you can get more effective response from
Microsoft Office TechNet or
Office Microsoft Commnity forum.
Regards & Fei
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