Iphone 4 Home button not working after upgrade to OS 4.3.1

I've just upgrade my iphone 4 to OS 4.3.1 and I'm having issues with home button not working. Need to hit it several times before I can close an app or wake the iphone. Any one having this issue?

It seems that settings of mail accounts have something to do with it. I've delete my gmail account and am now using Microsoft Exchange. It seems better, yet not perfect. The issue is definitely due to OS 4.3.1
Apple answer is - no answer. It is a shame that the quality of their products, in terms of design and concept, is not match by a care for customers. It is not normal that I, as a customer, have to spend hours reading Apple Discussions forum to try to understand what the problem is. A little more respect for a customer that spend big $$$ buying their products wouldn't hurt.

Similar Messages

  • IPhone Home Button not working after upgrade to ios 5.1.1

    Hey everyone,
    I'm pretty sure this is a software failure due to the symtoms the iPhone is showing;
    0 - the home button does not work at all when the phone is turned on and running ios 5.1.1, well it used to work okay when i had ios 5.0.1, I upgraded to 5.1.0 and started working randomly, upgraded to 5.1.1 to see if it was fixed with no luck at all.
    1 - When locked the screen does sometime light up, like when you press the home button and don't slide the unlock button. but it does not exit apps anytime, I mean it doesn't act like it's pressing the home button randomly but only when the phone is locked.
    2- The button does work perfectly when iOS is not running: I can get in and get out of recovery and dfu mode at will, that wouldn't be possible if the button were broke.
    3- what else? Oh yea, not really a symtom: Tried the 'home button calibration' several times.
    4 - It's not filthy, since I really cleaned it thoroughly with a powerful tiny nozed air blower I got and gave a rubbing alcohol treatment too.
    5 - when I shut the phone down it instantly turns back on, I can interrupt the turning on for turning the phone into dfu mode (i'm sure It's in DFU mode because the tinyumbrella log monitor tells me)
    I'm now using the 'soft' home button that goes in the accesibility options, but hey, I didn't pay a ton of money for a phone that the same Apple is gonna break down.
    It's out of warranty and I don't have apple stores where I live.
    I'd downgrade to 5.0.1 in a snap if I could but I'm not into jailbreaking, so the shsh blob thingie is not a possibility.
    Any apple dev around that can give me a workaround?
    thanks a lot in advance
    Added more info ~ 

    I had the same problem with Home button not responding after upgrading from iOS 5.1 to iOS 5.1.1 on an iPhone4.   I solved it but not sure exactly what fixed it.   Here is what I did.
    1.  Took it local Apple store Genius appointment.   They used a special tool and took some lint out of the connector opening.   The Home button started working.   They said even though the phone was out of warranty, I could buy a new replacement one without a contract for $150. 
    2.   The Home button stopped working when I got home.   I got some compressed air in a can and blew the air through the connector to try and clean out more dust.   I now keep the phone with the connector opening facing down in my pocket.   I also struck the phone downward on my hand or other soft surface to force as much dust out as possible.
    3.  The Home button still was intermittent.  I then tried to do a hard reset by holding the power on key and the Home button simultaneously for about 10 seconds.  This doesn't work if the Home button doesn't respond.
    4.  I connected the iphone to Itunes via the USB to sync the phone.  While connected, I did a Hard Reset by Holding the Power button and Home button simultaneously.  I noticed the Home button responded better when connected to ITUNES via the USB.
    5.  I did a backup of the iphone4 by highlighting the iphone 4 while connected to ITunes and right mouse click and selecting BACKUP.    I was prepared to reset my phone4 in iTUNES and restore it from the backup.
    The phone worked consistently before I had to do this.
    6.  As a last resort which I didn't need to do, I was going to copy all my settings for the iphone by selecting the phone in iTUNES and looking at all the sync settings.   I would then have restored the iphone to original factory settings and then sync the phone using the copied settings.  This would have made sure that the backup didn't include the bug.
    Fortunately, I didn't have to do step 5 and 6.   Things started working after Step 4.  So I don't really know if it was the iOS 5.1.1 upgrade or pure coincidence that the Home button stopped working immediately after the upgrade.

  • Iphone 4 Home button not working after upgrade to OS 4.3.5

    Iphone 4 Home button not working after upgrade to OS 4.3.5.Please help!!!!!!!!

    It seems that settings of mail accounts have something to do with it. I've delete my gmail account and am now using Microsoft Exchange. It seems better, yet not perfect. The issue is definitely due to OS 4.3.1
    Apple answer is - no answer. It is a shame that the quality of their products, in terms of design and concept, is not match by a care for customers. It is not normal that I, as a customer, have to spend hours reading Apple Discussions forum to try to understand what the problem is. A little more respect for a customer that spend big $$$ buying their products wouldn't hurt.

  • Ipod touch home button not working after upgrade

    Hi,
    The home button on my 1st generation ipod touch stopped working after upgrading the software a couple of weeks ago. Has anyone else come across this issue? Is it possible to downgrade the software? I have tried restoring the ipod with no luck.
    Thanks

    HI there,
    thanks for the reply. Tried both of what you suggested, also tried the home button thing only working while plugged in with two computers and two different leads which is why I suspect is an operating system thing.
    I may try downgrading the operating system next, just have to find a copy of an old one somewhere.
    Cheers,
    Martin

  • Home Button Not Working After Upgrade to 2.2

    I have a Gen 2 iTouch which I upgraded the firmware to 2.2. Since that occured, the Home button doesn't seem to work and then only way I can get back to the Home screen is for me to shut down the iTouch and then turn it back on. I tried to restore back to the original firmware but it appears that I can not go back to the previous version.
    Is anyone else having this issue? Has anyone found a resolution? Is Apple addressing this issue?

    Not sure exactly what caused the home button problem, but you can go back to the previous firmware. Just hold the shift key when selecting restore, and a window will pop up for you to select which firmware file you want to use. Drill down to the original firmware (you may need to change folder options to view hidden files etc) then you can restore as usual.
    Message was edited by: biikman

  • Is anyone having trouble with the "home" button not responding after upgrading to 5.1.1 OS?

    Is anyone having problems with the "home" button not responding after upgrading to 5.1.1?

    You will not belive how I accidently solved this - !!!
    Yes I had the problem immediately after the 5.1.1 'cloud' upgrade, the problems started (on my iphone 4) ... I followed the 'get power down button, then hold HOME for 30 secs' solution, but no result, nothing seemed to work and I was starting to get a bit agressive with the keep it pushed, multiple double click frustrations, icopybot multigesture solutions etc. and paid money ... but this comedy solution now works ...
    I discovered it because I ordered a waterproof case for my iphone for my motorcycle ... I've just fitted it to my iphone and all the problems have gone ??? what! ... so wondering why I looked at what the home button on the casing was doing - it was pressing ACROSS the home button i.e. it converted my finger point into a wider 'PRESS
    so taking the new case off, instead of using the point of my thumb to press HOME, I used the flat of my thumb to emulate it ....and initially nothing, so I wondered if it wa making better 'cross button' contacts, so I licked my thumb, wiped it and then tried again! - it worked!
    I can't explain it but it seems to work - try it! if the double click on HOME doesn't work lick your thumb dry it and try again! I've just done it again
    what a mad techno world we live in! :-)
    Dave

  • Myi iphone4  microphone not working and the home button not work after IOS6 updat

    Myi iphone4  microphone not working and the home button not work after IOS6 updat

    Did you try another restore and this time not to restore from a backup and see if that makes a difference? This is what Apple would tell you to do next based on my iphone 5 fiasco.
    Make sure all your data is available on your computer for manual syncing later.
    Since you did the hard reset I assume that means your home button isn't broken only that it got frozen before. Were you able to get the Apple logo after the reset? Did it boot?
    And you are using iTunes 10.7?
    I'm just trying to help get you going.

  • How to fix the iphone home button not working?

    how to fix the iphone home button not working?

    Temporary Solution: Settings > General > Accessibility > (turn on) Assistive Touch
    This will enable a "Home" button on the touch screen. (iOS5+)

  • As i have written,my iphone home button not working

    as i have written,my iphone home button not working.i talk to cusmer care & also visit to care center in delhi. but they say to pay full mobile payment to repair it.
    this mobile is onle 11 month old. the case id number for this call was: 325468510.

    OK, thanks for sharing that information. Now, what it is you would like us, your fellow users and the only people who will reply to you here, to help you with? If you are expecting a reply from anyone who works for Apple here, you will not get such a reply. The only way to discuss any issue with Apple is to call them:
    http://www.apple.com/in/support/iphone/contact/
    Regards.

  • Home button not working after 5.0.1 update

    Ok now the home button not working after 5.0.1 update.  Anyone have any ideas?  How do I roll backfrom this update?

    This happened to me as well.  AT&T had me reset my network settings and this fixed the problem.  Here is how...
    Settings > General > Reset > Reset Network Settings
    "For now" the problem is fixed for me.

  • Iphone 3G wifi not working after upgrade

    Iphone 3G wifi not working after software upgrade, no proper fix from Apple. APPLE SUPPORT - R U SLEEPING.......

    You are not talking to Apple. This is a user to user forum.
    If you're using the iPhone 3G, there will be no fix for your problem. The software you have, 4.2.1, is the end of the line for the 3G. Apple is no longer providing software updates for the 3G.

  • A1: Home button not working after Ideapad A1 ICS upgrade

    So yesterday I finally tried the ICS upgrade for my Ideapad A1. It worked OK besides all data on internal memory and SD being deleted so I had to reinstall all my apps or restore from Titanium backup.
    In any case the only real problem is that the home button is not working after the upgrade. Does anybody else have this problem and maybe even a solution?
    Thanks!

    Hi, Im using A1 16G and tried to upgrade to ICS for couple of days i read too many articles in different forums....
    Can you put any instruction on how you made it?
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  • Ipad home button not working after updating to iOS 4.3.3

    my ipad's home button was working fine until i updated the software to iOS 4.3.3. today. now it is completely unresponsive and it is rendering my ipad unusable.  is there any way to fix this problem?

          This link may help you. Ipad unresponsive or not sycning!

  • IPod Touch 2G Home button not working after OS4 upgrade

    Hi there,
    hope someone can help. Upgraded an iPod Touch 2G to OS4.1 and teh home button will not work now normally, but will work if its attached to a PC and iTunes. Anyone seen this before and how to fix it?
    Cheers,
    Martin

    HI there,
    thanks for the reply. Tried both of what you suggested, also tried the home button thing only working while plugged in with two computers and two different leads which is why I suspect is an operating system thing.
    I may try downgrading the operating system next, just have to find a copy of an old one somewhere.
    Cheers,
    Martin

  • Why is my iPhone home button not working?

    Recent;y my iPhone 4 home button has intermittently stopped going "home" and just stay on the last page selected.  I spoke with an apple customer service person and the said that if the horizontal tray at the bottom of the display could be too full ad that would cause a delay in the home button working. Any suggestions?

    If this has anything to do with software, a back up and restore is always the best option to do! First you will want to create a back up via this link:
    http://support.apple.com/kb/HT1414?viewlocale=en_US
    After the back up has been created, if you really want to save your information to the computer than here is a whole list of ways to save your info to a computer:
    Section 1:
              -About authorizing and de-authorizing:
    http://support.apple.com/kb/PH1730
              Prevent unprompted syncing of your iPod, iPhone, or iPad:
    Mac- http://support.apple.com/kb/PH1764
    Windows- http://support.apple.com/kb/PH1677
    Section 2:
              -iOS how to transfer or sync content to your computer:
    http://support.apple.com/kb/HT1296?viewlocale=en_US
              Transfer purchases from your iPod, iphone, or iPad to an authorized computer:
    Mac- http://support.apple.com/kb/PH2554
    Windows- http://support.apple.com/kb/PH2566?viewlocale=en_US
              iOS: Importing personal photos and videos from iOS devices to your computer:
    http://support.apple.com/kb/HT4083
               Backing up, updating and restoring:
    http://support.apple.com/kb/HT1414?viewlocale=en_US
              Downloading past purchases from the App Store, iBookstore, and iTunes store
    http://support.apple.com/kb/HT2519
    After you are comfortable that you saved all of your information, do a system restore back to factory settings! the reason is because if you can prove to apple, that in factory settings that the phone is not operating as expected, so long as your in warranty they will service the product. If you are outside, you should only have to pay either $169 (Canada) $149 (USA) for an iphone 4. It may be a little more expensive for the 4S as it is the newest product. Those same prices apply to a iphone 3G and 3GS

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