IPHONE 4--I CAN'T HEAR CALLER

I would just like to say how VERY disappointed and frustrated I am with my new phone.  I upgraded about 6 weeks ago and got an Iphone 4 and that was the worst mistake I've made in a while.  I have already made THREE visits to the AT&T store for problems with this phone.  The first visit I made was THREE days after I got the phone and I requested a replacement phone but I was assured the phone was fine and the problem had been fixed.  Well here I am, about a month later, AFTER THE 30 DAY REPLACEMENT PERIOD IS OVER, and wa lah!! My phone is broken again.  I use this phone for everything--personal and profession.  I called AT&T again today and suprisingly there is nothing they can do, I have to call APPLE.  Well I called APPLE and not only was my support person extremely rude and unhelpful--she also explained my options 1) go to the AT&T store and explain the issue and they will decide what they want to do--basically it is up to their discretion.  After going and spending my lunch break at the AT&T store I was told that was actually not an option but that I could request a replacement phone, send in my phone, but the only small catch is that they would but a hold on my credit card for over $500!  Wow, really?  Only $500?? Let me jump on that option.  And reading online, CLEARLY I am not the only person in the world that has experienced the problem I currently have, which is I can't hear the person that is on the other line.  After going online, I discovered that this is actually a VERY common problem that has been going on for awhile!  But APPLE wants to act as if their hands are tied and they can't do anything.  I WANT A NEW PHONE!!!!! and I don't think I should have to have $500 of my money tied up while they try to fix my POS.  I am so ****** off and frustrated and I want EVERYONE to know about my experience. These phones are not cheap and the people that have them clearly depend on them for a lot of things.  I used to LOVE APPLE products, but I am close to jumpting off the band wagon.  I don't know if anyone reads these comments but I would really like a response and maybe, just maybe my faith can be restored in APPLE

I'm having same problem with my 3G. When I adjust my ringer volume it says headphone in parentheses. I can still hear thru headphones. Until u get it fixed maybe u could try this as a temp solution. Good luck.

Similar Messages

  • I can only hear caller when I switch to speaker on iphone. The caller can hear me. Everthing else works as normal.

    I can only hear caller when I switch to speaker on iphone. The caller can hear me. Everthing else works as normal

    Try this:
    1. Reset the iPhone by pressing and holding the sleep/wake and home buttons and releasing them, when the Apple logo appears on the display. Now test again.
    2. If the issue persists: Restore the iPhone without any of your own content, using this description from Apple: http://support.apple.com/kb/HT4137
    3. If the issue persists, Your iPhone need repair.

  • I have an iphone4 and i can only hear calls when i use speakerphone.  I'm trying a master reset but how do i back up my contacts from my address book??

    I have an iphone4 and I can only hear calls when I put them on speakerphone.  The people I'm on the phone with can hear me I just cant hear them.  I am about to try a master reset but how do i backup my contacts from my address book? Does itunes do that when i backed up the rest of the stuff on my phone?

    Back it up in iTunes! Just make a backup of the entire device but make sure you check sync contacts and the option to add contacts from phone to address book on computer.

  • I have a voice memo in my iphone but I can´t hear it or sync it.. Do yo know what do I have to do?, I have a voice memo in my iphone but I can´t hear it or sync it.. Do yo know what do I have to do?

    I have a voice memo in my iphone but I can´t hear it or sync it.. Do yo know what do I have to do?, I have a voice memo in my iphone but I can´t hear it or sync it.. Do yo know what do I have to do?

    Hi - we need more info in order to answer your question:
    1.  What type and model modem do you have?
    2.  Do you have a Windows 7 laptop with AU version 5.6.1?
    3.  How far have you gotten in the setup and is the Extreme still in factory mode?

  • With volume turned up to full on my iPhone 3GS, I can hardly hear person phoning me

    With volume turned up to full on my iPhone 3GS, I can hardly hear person

    see if this link helps  http://support.apple.com/kb/TS2802

  • TS1631 When I ring someone from my iPhone 4 they can't hear me sometimes and other times they can hear me fine. This has only started happening since I updated to iOS 6 it was perfect the day before.

    When I ring someone from my iPhone 4 they can't hear me sometimes and other times they can hear me fine. This has only started happening since I updated to iOS 6 it was perfect the day before.

    Good news! I believe I have fixed my phone!!
    A friend of mine was having the same problem that I was having where you could hear other people but they couldn't hear you.
    We fixed the problem by redownloading the 4.2.1 update. 4th post down on this page: http://forums.macrumors.com/showthread.php?t=1052794&page=5 is a list of links to the update files. I downloaded the one for my phone and did a restore (from a backup) after downloading the file and double clicking it so iTunes opens. Since I've done this my phone has been working perfectly again!
    It might take you a few tries, it took my friend 3 tries until his worked right and it worked for me on the first try. I'm guessing something was screwing up during the download.

  • I can only hear calls faintly unless I use speaker

    I can only hear calls faintly unless I use the speaker?

    Back it up in iTunes! Just make a backup of the entire device but make sure you check sync contacts and the option to add contacts from phone to address book on computer.

  • 4s can't hear caller. Speaker phone works? Yes

    4s can't hear caller. Speaker phone works? Yes

    So your earpiece isn't working?   Is the volume turned up?

  • Iphone 4, people can't hear me during a call

    Hello,
    I'm reporting an issue related to "phone call" that seems to be common with Iphone 4, but I can not find the proper fix.
    First of all My mobile is an Iphone 4 out of warranty, and thus no chance to get any replacement from apple.
    Few weeks ago the phone just falls and then my problems during phone call starts:
    During calls or right at the start of a call peolpe can not hear me. If I just tap at the rear of the phone or just push hard on the back of the phone, it comes back.
    But this is a pain as few seconds after people can hear me again...then tap on the phone...this back...and again and again..
    I've tried all these fixes found on forum, but it does not solve the problem.
    - Itune restore/updqte under DFU: no change
    - Use earphones : no change
    - try without 3G: no change
    - check sim card: no change
    - change the iphone  micro (bottom one): no change
    - clean the ambiance micro hole (top one): no change
    - put some plastics spacer like there http://www.youtube.com/watch?v=0jhWxYTVxe4 : no change
    Note that face time: is working fine and sound recorder also!!!!
    Please any idea? Does apple plan to update IOS. I heard it was linked to Audio conversion CPU that was poorlu soldered?!!
    Thanks

    Yeah,
    That *****.  I've been a super loyal customer.
    I'm basically an apple freak and have dragged a number of my friends down the apple road... Macbook pros, ipads, iphones.. and now I'm stuck with a broken iPhone..
    I've found that the people at the "Genius Bar" are not that genius.  Once... ONCE I've come one that was super helpful and smart, but all the other times, they were trying to give me lame excuses and beat around the bush.  That's when I started to explain to them.  (I seriously contemplated on working at Apple as one of the genius guides.)   I'd rather have a plain "I don't know" answer than tell me a bunch of nonsense (if you know what I mean).
    Anyways.  Thanks for the reply.
    I really don't know what to do with my phone now.. And I'm not really willing to pay $190 to trade/replace my iPhone 4.  It's a bit too much for me. And its not even an upgrade to the iPhone 4s!!
    Thanks for letting me vent..
    Thanks Vazaria!
    Let me know if anything turns up!
    God bless!

  • Problem with my iphone 4s, i can't hear anything when making calls

    I can only hear when i turn the speaker on, but as soon as the speaker is turned off, it went mute. the person on the other side of the line can hear me perfectly. it also works fine when i plug in the earphone. this is really annoying.
    and the most annoying thing is that i bought this new iphone4s in Canada and brought it all the way back to China. if i was to return it , it would take a painfully long time.  what do i do?

    Hi Nfrith1,
    Please take a look at the article referenced below, the same as in my original reply.  The receiver on the iPhone does not have anything to do with the speakers on the bottom of the phone nor your microphone.
    Clear the receiver
    The iPhone receiver won't work properly if it's blocked or dirty. Here's where the receiver is:
    Follow these steps, testing after each:
    Make sure nothing is blocking the receiver, such as a case or film.
    If you have a new iPhone, remove the plastic film on the front and back of the device.
    Check the receiver opening to see if it's blocked or dirty. If necessary, clean the receiver opening with a clean, small, dry, soft-bristled brush.
    While you're on a call, turn on speakerphone. If you still can't hear, then your network or reception could be the issue. Try calling again later or from a different location.
    Restart and update
    Restart your iPhone and test again.
    If there's still no sound or poor sound quality, update to the latest version of iOS.
    Get more help
    If you've tried these steps and there's still no sound or poor sound quality from your iPhone, contact Apple Support.
    Learn what to do if other people can't hear you on a call.
    If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone
    Take care,
    Alex H.

  • I can't hear caller voice, I hear my voice from speaker - iPhone 4S

    Hello,
    for first apologize for my english
    I have iPhone 4S 16GB with iOS 5.0 since october 2011, in january 2012 I break the front glass and I give to the our czech Apple Authorized servise for non-warranty repair, my warranty continues. They applied to it some "Apple Exchange Program" so, I have a new iPhone.
    When I receive iPhone back, I found out issue when I make the call sometimes I can't hear dialling tone and caller voice, he does, and I hear my voice from the speaker. If I make recall, almost always it's OK. Happens approx. every 5. call.
    iPhone returned from service with iOS 5.0.1, with different Serial Number, UID, etc..
    I try restore without backup, problem unresolved.
    Thanks for tips...

    No nothing. I have not dropped the phone or anything, but when I bought it I could listen to music, and now it just don't recognize any headphones!

  • Sometimes on my iphone 5 i can't hear during calling how can i fix that thanks

    sometimes on my iphone i can't hear during call !!!!!!!!!!!!!!!
    i get my new iphone 5 about 1month ago
    need solution

    Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray BEFORE doing the reset.

  • IPhone 4, I can't hear the person I'm calling!!

    Hi Guys,
    I'm hoping someone can save me, I have a new iPhone 4 not even a week old. When I have a call I cannot hear the other person unless I switch the phone to 'Speaker'. I have tried rebooting and restoring the phone to default factory settings and it has not helped anyone got any thoughts.
    Cheers

    I too am having this problem. I decided to call Apple support today and the first suggestion was to switch over to speakerphone (as Chatterbug suggested). I haven't tried this but was hoping for a better solution. She then told me she hasn't heard of this problem before and this worries because the device isn't worth keeping if I can't make calls.
    She also said I should try to restore the phone and start from scratch and slowly add the apps back to find one that may be causing the problem. If that doesn't work, she suggested I take it to an Apple store to have it looked at.
    I certainly hope I can find a troubled app becuase this is my second iPhone 4 and the first one did the same thing (it's one of the reasons I returned it). Issues like these are why I went to Apple products
    I wish I had a better response for you Chatterbug and if I find one I'll repost. Please do the same.

  • IPhone 4: I can her the caller on speakerphone but the can't hear me

    I recently bought a used unlocked iphone 4: 7.1.2 iOS to use as a second phone when traveling.
    During a call on speak phone, I can hear the caller loud and clear, but they can't hear me.
    I have looked on Apple support, I have found other Apple members who have the same problem say the issue is the speaker phone microphone problem, but still have not found a solution to the problem.
    Please looking for suggestions or any help!

    Hi kinger1982,
    Thanks for using Apple Support Communities. Based on what you stated, it sounds like people are not able to hear you on a call. I would recommend that you read this article, it may be able to help the issue.
    If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
    Fix common issues
    Follow these steps, testing after each with Voice Memos.
    Unplug anything plugged into the headset jack.
    If you're on a call and holding your phone next to your ear, speak into the microphone and make sure you don't block it with your fingers or shoulder.
    If you're using a screen protector or case that covers the microphone, remove it. Clear any debris from the microphones.
    Restart your device.
    Update to the latest version of iOS.
    If you've tried these steps and people still can't hear you well on calls, contact Apple Support.
    Cheers,
    Mario

  • IPhone 6 - people can't hear me; garbled; breaking up

    Has anyone else had problems with the iPhone 6, where people on the other end can't hear you?  They say I'm garbled and breaking up.  I can hear them fine.  Love everything about the iPhone 6 EXCEPT using it as a PHONE!!!

    Hi has anybody had any resolution to this problem? I've already swapped out my new iPhone 6 for a new one due to people not being able to hear me (breaking up, garbled) when I use the phone in my house. The new phone is doing the same thing! So frustrating. Was on with support for 2 hours yesterday trying everything. We did the ATT carrier update and it seemed the issue was fixed. Very next phone call the call started out fine then after one minute the caller was telling me they couldn't hear me that I was breaking up. So annoying. Others in my house have iphone 4 & 5 and they work perfectly fine only the 6 has this issue.

Maybe you are looking for

  • How do i put a codec in the Lifedrive to watch .AVI clips?

    I can get the MPG  or Mpeg files to work but not the AVI files. instead of converting them is there a codec i can put on the Life drive and where do i put it? please help me on this. Post relates to: Palm Pilot

  • Oracle and Kernel 2.6

    Hello, do Oracle Database 9iR2 and 10g run on Kernel 2.6? Bye

  • Scan order and empty channels for SCXI-1102

    Hello- Sorry for the cross-board re-post, but I really need to get this answered asap. I have two SCXI-1102 cards in my chassis, all measurements will be routed to ch0 of the PXI-6229 that is also in the chassis. For design reasons, I prefer to use a

  • IPv6 does not work (MacMini late 2014)

    Hello, recently I bought an new MacMini late 2014 to use this machine as an OpenDirectory server to service request from our file servers and other boxes. Therefore this computer is configured with static ip addresses (v4, v6) within a separate serve

  • Movement type 651(copy Z651) make it reduce consignment stock like 632 does

    I copied movement type 651 to Z651 in order to have an inspection type attached. Now it needs to post the consigment stock (special stock W) like movement type 632 does. I cannot use 632 because it does not create an inspection lot. How can I make my