IPhone 4S not able to make or receive calls after updating software to iOS 7, please help!

I can call people but the line doesn't even ring, call just drops. Please help!

Making a facetime call to his phone could not have caused his phone to behave this way. It's not your fault. Your friend needs to troubleshoot the issue on his phone.

Similar Messages

  • Not able to make or receive calls.

    First, I should say this is the first time in almost 10 years that I've needed to contact Verizon for help with my service,
    Now that is out of the way, I need to say the options for getting help is pretty lousy. Customer service that isn't 24-7 given that I feel with what I pay even with my work discount it should be mandatory, no online chat for when your phone isn't working and in my case I don't have a land line so if this doesn't get me squared away I'll have to waste my time standing in line at a Verizon store!
    Now for my issue, last night, 9/27 around 12AM, my phone, an HTC Incredible, disconnected my call and now I can't make or receive any calls. When I try to make a call, even to Verizon support I get the "Verizon can't complete the call..." with an announcement code of 3/28-5 (3 switch 28 dash 5) or I just get a busy signal and data seems to work fine (although slow as always, which is usually bearable).

    Oh no! Not being able to make or receive calls is a huge inconvenience. I would be glad to get this resolved ASAP!
    Have you removed and reinserted the battery? This will force the device to search for the current towers in your area. Is this happening on any other devices that you know of? Please dial *228 send then  option 1. Do you get the same error message? How many bars of signal are you getting? Please let me know if you are still experiencing these issues.
    We have several ways to get a hold of us if you can't use your phone. You can call us on another device at 800-922-0204 option 3 for tech support. Or you can visit us on www.verizonwireless.com and under contact us you can send us a email or you will see a link for live chat if available. Another great way to get a hold of us is to visit us on Twitter!
    Thank you

  • HT1937 Why am I still not able to make a facetime call over my cellular network (sprint) after my iOS 6 update?

    I am not able to make a facetime call after my recent iOS update. It is still saying that I need to connect to wifi when I try to do so. Does not give use cellular option in my general settings.

    You will need to contact Sprint and find out what data plan you need.
    I'm with AT&T with unlimited data in order for me to use cellular data for facetime, I would need to sign up for a different plan.

  • I have garagaband for iOs in my iPhone 4S, I connect my squire iOs guitarr to the iPhone, I select a Guitar Amp at the GB app then I Only can tune the guitar but I m not able to make the guitar ring with the amps. May some one help me?

    I have garagaband for iOs in my iPhone 4S, I connect my Squire iOs guitarr to the iPhone, I select a Guitar Amp at the GB app then I Only can tune the guitar but I m not able to make the guitar ring with the amps. May some one help me?

    You got the new iphone?????   I have same problem.  I transferred audiobooks to device to find no audiobooks on device (despite it being in iTunes as if it was).  Have you found a solution?????   I even tried to change import settings on format transfer but hasn't worked. 

  • Hi iam using iphone 5s which is locked to EE carrer. I am not able to make a conference call using this phone in india

    Hi iam using iphone 5s which is locked to EE carrer. I am not able to make a conference call using this phone in india

    then call EE if they are your carrier

  • I can only send messages to other iPhones and I am not allowed to make or receive calls

    I can only send messages to other iPhones and I am not allowed to make or receive calls at all not even iphones.

    You must have a SIM card installed ( if applicable ) and have your iPhone activated to make calls or text mobile phones.

  • TS3406 My phone will sometimes have a red dot on the phone icon.  I am not able to make or recieve calls.  It will say searching where the dots are in the upper left hand corner. Help????

    My phone will sometimes have a red dot on the phone icon.  I am not able to make or recieve calls.  It will say searching where the dots are in the upper left hand corner. Help????

    Hello yellerbee
    If you are having issues with getting service, then check out the article below for troubleshooting No Service and Searching on your iPhone.
    iPhone: Troubleshooting No Service
    http://support.apple.com/kb/ts4429
    Regards,
    -Norm G.

  • Replacement Needed. This iphone is not able to complete the activation process and needs to be replaced. Please visit your nearest apple store or authorized service center.

    Probably will never ever think of buying a locked phone from AT&T cause its one of the worst system integrations ever that these companies could think of.
    The entire problem started when I put in a request with at&t to unlock my iphone 4s (ios7) which did get approved. I performed the entire instructions they asked me to do, which is to backup and restore. After doing those instructions my iphone gave me an error message below
    The SIM card inserted in this iPhone does not appear to be supported.
    The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
    Basically saying that at&t hasn't still unlocked the iphone which a really helpful apple executive was able to confirm. I initiated another unlock process from at&t in order to unlock the iphone, just to be sure that its not something wrong from my end. The nice at&t lady stayed on chat with me to unlock the iphone step my step while I was calling the apple tech too. And the apple tech confirmed again that the iphone is locked to at&t.
    Now, just a few minutes ago I tried another restore to see if any progress is being made and to my surprise I got an error message saying
    Replacement Needed. This iphone is not able to complete the activation process and needs to be replaced. Please visit your nearest apple store or authorized service center.
    I feel like I am just going around these two different "money hogger" companies which set certain rules and regulations to screw a regular phone buyer. I purchased this iphone in USA and trying to unlock in India, is it really this hard to simply unlock a device.
    For now I am going to try to call a apple office in india (apprently we don't have very many out here) and see if they can help me. But any other assistance regarding unlocking an iphone 4s would be helpful. I have however, tried checking IMEI.info, called up apple, talked to at&t (which always say go talk to apple) I do have a case number from apple as well in case an apple executive reads this discussion forum (case number: 566383594)
    Thanks

    You got a confirmation from AT&T that it was authorized. Is this correct? - Yes i did get an email authorization on the 21st.
    Then you connected the phone to a computer with the latest version of iTunes installed. You clicked on the phone's name in iTunes, then clicked "Backup Now". - Yes
    When that finished you clicked "Restore iPhone" (NOT "Restore Backup") - Yes
    Are you with me so far? - Yes.
    And @ Varjak is right that after the 3rd restore I get the replacement error. 
    Plus I have NEVER jailbroken the iPhone. To give you another update, I spoke to a really nice apple tech in India who was atleast able to get me out of the replacement error by doing a recovery mode option. However, the lastest restore still gives me the same error
    The SIM card inserted in this iPhone does not appear to be supported.
    The SIM card that you currently installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
    Message was edited by: jabgars

  • Did not know simple things such as removing hyphen from phone numbers will be so complicated. How do i remove the hyphen from stored phone numbers since i am not able to make a phone call using VOIP. Everytime i make a phone call i have to type the number

    Did not know simple things such as removing hyphen from phone numbers will be so complicated. How do i remove the hyphen from stored phone numbers since i am not able to make a phone call using MobileVOIP. Everytime i make a phone call i have to type the number.

    Go into your contacts and edit them.

  • HT4623 After updating my iPhone I am unable to make or receive calls. How do I fix this

    After updating my iPhone I am unable to make or receive calls. How do I fix this

    Having this problem too! 5 days without a working fone!!
    I have signal bars,calling credit but it won't let me ring/txt??!!
    Smart fone my arse!!! Didn't have any problems till I did the stupid update! Fuming!!

  • My husband's phone is not letting him make or receive calls or texts all of a sudden....?

    My husband's phone is not letting him make or receive calls or texts all of a sudden....?

        Helton12
    I want to make sure your husband can use his cell phone.  What type of phone does your husband have?  Power down the phone and turn it back on along with removing the sim card in this process.  Please provide billing zip code to better assist.  Keep us updated we are here to help.
    YareliM_VZW
    Follow us on Twitter at @VZWSupport

  • HT1222 My iPhone for does not make a personal hotspot after updating it to iOs 7.1

    My iPhone for does not make a personal hotspot after updating it to iOs 7.1

    HOTSPOT Problems with iOS 7.1
    Settings for hotspot connections have been changed by Apple at the request of some carriers.  If your carrier is not on this list http://support.apple.com/kb/HT1937 then you cannot connect using hotspot.. Complain to your carrier

  • HT201210 how to activate iphone 4 after updating software to IOS 6?

    how to activate iphone 4 after updating software to IOS 6?
    please help..

    Your friend did an unofficial unlock and it has now locked back to the original cell carrier. You need to call AppleCare, give them the model and serial number of the iPhone and find out which cell carrier it is locked to. Then contact that cell carrier and see what the process is to officially unlock the iPhone and if you qualify.

  • My Ipad 2 is not charging or connecting to the pc after updating it to IOS 6.1.3

    My Ipad 2 is not charging or connecting to the pc after updating it to IOS 6.1.3, what shall I do ?

    Try This...
    Close All Open Apps...  Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • I have iPhone 4 and can't make or receive calls...texting and Internet work.  Any suggestions?

    I have an iPhone 4 and cannot make or receive calls...texting and Internet work fine.  Any suggestions?

    What did AT&T say when you contacted them?

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