Iphone 4S; Phone & audio piece; Incoming calls are NOT routed automatically??

When I dial out; no problem the calls automatically goes through ear pice.
When I get incomming calls the call goes to phone, not even to the speaker in in the phone. So I have to
1.Slide  the bar    (then first realizing (again) dam: I hear nothing)
2. Choose the box for speaker options
3. Choose my blue ant piece..
By then some callers think I am not picking up or there is somthing wrong..!
My 3 colleaguers have same phone and no such problems. We are at a loss and I could not find reply in community groups. There was note about Iphone 5 and  not correcting to Car speaker automatically. This was noted as a softwre issue Apple might address in next version. But since my colleagues do not have problem with their Iphone it must be either my settings or a weird fault with my phone.
One of my collegues have same ear pice as me, so the issueis not that either.
Is there some weird setting I need to fix to correct the problem?
Thank you

Are you able to make calls? I would try a couple different things -
1. Try doing a double hard reset - Press and hold home button and the sleep wake button at the same time until the screen displays the slide to shut down red button. Continue pressing and holding both the buttons until the screen goes black and then the apple logo flashes up. Continue pressing and holding both the home and sleep wake button beyond this point until the screen goes black again. At this point, let go of the home button and press once the sleep wake button as you would to start your phone. See if this double hard reset helps clear out any cache.
2. If this fails, I would try restoring the phone as a new phone in iTunes. Backup your phone before this so that you dont lose your contacts, etc. You can do a couple test calls once the firmware is installed before setting up the phone, data, apps, etc. If it looks good, try restoring your phone from an earlier backup.
If everything fails, call AppleCare or see a Genius in the store.

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