Iphone 4s wont backup in itunes on MacBook Pro

My phone was previously synced with an HP but i have lost that computer. I just got a macbook pro a few days ago and wanted to sync my iphone with it and update my OS but im being unable to do so. It gets stuck while backing up i tried restarting the computer and the phone but nothing seems to work. Please help. thanks

Hi there Kim Hansen3,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
-Griff W. 

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