Iphone 5.1 update messed up sound. Audio not working in youtube, music and video apps. Phone is not muted! nor is volume turned down
Iphone 5.1 update messed up sound. Audio not working in youtube, music and video apps. Phone is not muted! nor is volume turned down
Basics from the User Guide are restart, reset, restore from backup, restore as NEW. Unless you've tried ALL of these, you're not done troubleshooting.
Similar Messages
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my iphone 3g keypad is not working. Letter "R" and numbers 7,8,9 not working. Can someone help me, please?
Idiabasics from the User Guide are restart, reset, restore from backup, restore as new. Have these been attempted?
If you've tried ALL these steps, including setting up as a new device (not from backup), and you still have problems, then you have a hardware failure and will need to bring your phone into Apple for replacement. -
i have just updated to the newest version of ipod softare, the ipod intalled new software but now all the music and videos on it will not play, how do i fix this
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and videos and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
My audio is not working on my music and ringtones.
Works on other apps. Everything is updated. Have turned off and on. Have even done a restore. Checked all the settings and cannot figure it out. Help?
Yes it began after the restore. I just didn't figue it out until today (did it last week). All of a sudden my music ringtones where not ringing which had me stumped but I just changed them to regular tones. Then I went to use my music this morning and there is no sound. I can go to itunes and preveiw songs just fine...its just my music app and ringtones on the phone that wont come through.
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Thanks
Now I tried downloading other albums that are in my library but not on my phone and those didn't work either. Could it be my phone or itunes that's not working?
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I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?
I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue. -
I was updating my software on my iphone 4 and it crashed so it recovered it and i restored it from its back up. However I have lost all my music and my apps but not my pictures. How can i get my music back. I did not remove my phone from the computer until it had said it had finsihed.
Media and apps are not part of the backup. They need to be re-synced from your itunes library or re-downloaded from the store.
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Can't add music my iPhone from iTunes.
When I try to drag a song over to my phone, I get the circle w/ the syncing line through it, but it does not update/load.
[Manually manage music and videos] is checked. And, this is the only Mac I have ever used to add music to my phone.
Also, just updated the phone's software today, and iTunes' software is already up to date.Hi Gregg,
Have you tried resetting the device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Home screen redisplays, see if your Music app is behaving normally.
Cheers,
GB -
Manually manage music and videos isn't working after iTunes update and iPhone 4 IOS5 update.
Just update my iPhone 4 to IOS5 and updated to the latest verison of iTunes also and now I can't manually put songs from my music folder into my iPhone's music section now. Normally I would just drag songs into my iPhone's music section but now it won't let me. I have Manually manage music and videos checked also. I'm also running Windows 7. Any help would be great.
I am having the exact same problem. Also with transfering PDF files. It's frustrating. ANY help would be appreciated. I also run W7. I have an iPod Touch 4.
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How do I get more space to update my iPhone 4 to iOS7? I am currently on iOS 6.1.3 with 6.3 GB capacity, 1.4 GB available AFTER deleting all apps, photos, music, and videos, and I need 3.8 GB.
Update using iTunes on your computer. The space requirement does not apply because of how the process works via iTunes as opposed to over the air.
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my old desk top could not update my iphone 4 it could not download itunes 10 which was needed for the update. so i downloaded it on a new computer and i lost my music and my apps. how do i recover them?
look here how to back up:
http://support.apple.com/kb/HT1766 -
i updated my iphone 3g to ios4.2.1 ... the update was succesful but nw itunes says that sim card inserted in this phone is not acceptable and also states that on;y compatible sim from supported carrier is acceptable !!! kindly suggest ...
horsie10 wrote:
i bought my iphone in USA and im using it in india .... kindly hellp me how can i resolve this problem !!!
It has NEVER been possible to purchase an unlocked iPhone 3G in the US. Your phone was hacked. Updating it has re-locked it to AT&T. AT&T will NOT unlock iPhones for any reason.
The phone is now useless to you. There is no legitimate way to fix this. Buy a new phone. Preferably in India. -
There is a problem in my iPhone device after updating the new version needed to ActiveX wants amyl, bus and my Lord and unfortunately forgot this data, what work Please reply my machine data is
Imei: 013055008069758
SerialNumber:DN*******TC0
mlbserialNumber: DQ************42D
plz hlep me
<Personal Information Edited by Host>There is a problem in my iPhone device after updating the new version needed to Active iPhone 4s
and
I upgraded to 7.0.3 yesterday and now my battery only lasts about 4 hours with very little active use.
iOS 7.0.3 -
There is a problem in my iPhone device after updating the new version needed to ActiveX wants amyl, bus and my Lord and unfortunately forgot this data, what work Please reply my machine data is
Imei: 013055008069758
SerialNumber:DN*******TC0
mlbserialNumber: DQ************42D
plz plz plz hlep me
<Edited by Host>There is a problem in my iPhone device after updating the new version needed to Active iPhone 4s
and
I upgraded to 7.0.3 yesterday and now my battery only lasts about 4 hours with very little active use.
iOS 7.0.3 -
Please somebody help me !!!! I just got back from Paris and Israel and this update got my iphone 5 in recovery mode. I can't loose all my pics and videos from my vacations ??????????????????????????????????
NOO it's not broken it is a software error. What you need to do is put your phone into what is called DFU mode or Device Firmware Upgrade Mode. What you have to do is connect your phone to itunes but do not start the sync process. Ignore any popups from itunes initially. When you are connected to itunes take your phone and hold down the home button and power button at the same time. Hold them down for about 30 seconds or so and you should see your device screen rollover to the black screen and disconnect from itunes once this happens it will reboot and automatically connect to iTunes, after this happens start the restore process through itunes and it should continue past the error message.
* Also before you do this try ejecting your sim card if you have the at&t model if you are on Verizon ignore this. There is a small oval port on the right side of the phone with a small pinhole. Use a paperclip and insert it into the hole, the door will pop open. Take the door out, remove the sim card and wait 5 minutes then return the sim card back into the phone and begin the above process.
If none of this works you may just want to bring it the genius bar and have them look at it. Good Luck and I hope this helps!
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