IPhone 5 died after installing iOS 8. Is Apple store responsible?

We installed iOS 8.0 on iPhone 5, 16 gig. The second time we tried to charge it, the phone started flashing between the low battery screen and the Apple screen. Never got it going, tried the reset and all.
Brought it to the Apple store and they told us the hardware was done. The phone died. Of course, 1 year and 3 months after buying so not on warranty.
The technician said that I was missing the 2 screws at the bottom and that inside a screw was loose. I was not even aware. I told them I had the screen replaced by them the previous year which they saw in my file. They started questioning me about bringing the phone elsewhere which I didn't. They then told me, that they were sorry that couldn't do nothing for me, except selling me a new phone. Wow!!!!! So I am now paying a phone through my cell services that is not working!
My question to people out there, is it possible that the loose screw inside the phone caused damages to the hardware? Apple is not responding to me!
Thank you

Could be.  But if Apple has stated that unauthorized maintenance has been done to the device, then that's the final answer.  Unless that store manager overturns that decision, you'll need to purchase another device.

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