IPhone 5 - Excessive data usage and data "bleed"

We recently upgraded my daughter's phone from a Samsung to an iPhone 5, originally running iOS 6, now running iOS 7. The Samsung (Android) phone used less than .5 MB per month, whereas the iPhone 5 will consume that much data in one day. About 80% of the phone's usage is on WiFi, and is only actively used on the cellular network less than an hour a day. However, the phone and the Verizon data usage log show data being consumed even when connected continously to wifi.
With help from a Verizon representative, we turned off location services, closed all background apps and stopped automatic updates and refreshes, shut off icloud, email, and anything else that could possibly be running in the background or consuming data. The changes didn't do anything to slow the usage, and the Verizon reps suggested that my daughter was secretly using her phone in the middle of the night to play games and watch movies. At Verizon's recommendation, we signed up for parental controls, and set them to prevent the phone from being used during the school day, and at night. However, the phone and Verizon continue to show data use in tiny increments 24 hours per day. These post in the Verizon data usage logs about every 10 minutes, and are typically 10-20KB.
Using the parental controls, I set a hard data stop each week so that we could meter her data out over a month's time and prevent overages. It is supposed to stop all data usage on the phone once she reaches a preset limit. She would usually hit the 1GB limit in a day or two, but the phone and Verizon's data usage log show that the phone continues to bleed data 24 hours per day even after the limit is reached and she is unable to use her phone. Verizon can offer no explanation.
In addition to the data bleed, the actual data usage for virtually any activity that required data is substantially higher than what I would see for the same use on my iPhone 4s. For example, a couple of youtube videos played on her iPhone 5 resulted in 0.8GB being used in just a few minutes, vs about 50MB on my 4s for the same videos. Verizon seems to suggest that this is due to the higher resolution and speed, but it seems excessive.
Here's a Youtube video I found that seems to show our exact issue. We've done similar tests on our phone, with the same results.
http://www.youtube.com/watch?v=q9AR2rEFcKk
Although it is frequently suggested that the "fix" for this problem is to turn off cellular, that hardly addresses the problem. It would also mean we have purchased a very expensive iPod.
Is there anyone who can help us address this issue? Verizon has been no help, and does not acknowledge this as an ongoing problem, despite the fact that there are countless articles, blogs, and videos online about the very same issue. We have tried a number of the "fix" recommendations we've found online, but thus far have had no success.

There's something wrong. Have you tried the 4 Rs basic troubleshooting steps?
Restart:
1. Press and hold the Sleep/Wake button until the red "slide to power off" slider appears, and then slide the slider.
2. Press and hold the Sleep/Wake button until the Apple logo appears.
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data
Restore from backup
Restore as new
http://support.apple.com/kb/HT1414
This article is about battery life, there are a few tips about data usage as well.
http://www.apple.com/batteries/iphone.html
Data settings & usage
http://support.apple.com/kb/HT4146
If all failed, make an appointment with the Apple genius at your local Apple Store and have them evaluate.

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3 weeks ago my wife got a text message on her iPhone 5 from AT&T that she had used 90% of her data for the month. 30 seconds later, she got another one saying that she had used 100%. Granted, her data plan is small, 200 MB. But, for the last two years she has used as little as 17 MB in a month and her largest prior to this latest month was 49 mb. This month she got to 380 mb before we were able to shut off her cell data. Otherwise, a second chunk of 200 MB and another $15 would have been added to the month.
We had noticed that her battery had been draining rather rapidly in standby mode with no background apps running when she didn't have access to WiFi. We have now correlated the two results, High Cell data usage, Quick battery drain and very warm phone. In case anyone is wondering about her iPhone 5 being one in the recall, it is. I took it in and had it tested. Apple says the battery is fine. It does hold a charge well. When all network communications are shut down on her phone and it is in standby mode, there is no noticeable loss of charge in 24 hours (our longest test).
Since I have a grandfathered Unlimited Data Plan with AT&T, I have been doing some testing on my iPhone 5s. Sure enough, I've seen similar results. With nearly everything turned off except Cell Data, I've seen 483 MB used in 24 hours. Of that total, 479 MB was used for Documents & Sync. I even have everything turned off in my iCloud account, Location services are turned off, no push notifications etc...
The best I can figure, this has been a problem since we installed 8.1.2 and yesterday I installed 8.1.3 resulting in no positive effect on this issue.
At this rate of data usage and no access to WiFi, my wife would have to have a 15 Gb data plan to keep from exceeding her limit. I don't think AT&T even offers one that big anymore. I might have to switch to Sprint or T-Mobile if this doesn't get resolved.
Any ideas would be greatly appreciated. Thanks in advance for your shared insights.

Hey this is Brian, bjmcmurry, under a different user ID. If I logged in as bmcmurry, original post, I was just getting a server error and couldn't get to this discussion nor post a comment anywhere.
Anyway, let me be as brief as I can. After an extensive analysis of replicating the problem on another phone to eliminate it being a hardware specific issue and that the test phone has an unlimited data plan, I was able to stop the excessive data usage and consequential battery drain. I believe I have a reasonable explanation of the problem, an iOS logic bug.
I had everything under my control clamped down on the test phone to minimize data usage. Also, I was forcing all data usage to use the cell towers. I determined that I was burning at least 11 to 13 Mb per hour doing nothing important. I literally had everything turned off except 'Settings' was allowed to use Cell data providing a avenue to log into the Apple ID.
The two phones had 2 things in common, they were using the same Apple ID and the same version of the OS. One was a iPhone 5 and the other was a 5s.
Here is a synopsis of my experience via my written evaluation of the Apple support system (Apple Rep name's have been removed):
After a couple of hours on the phone with an Apple Care Senior support Analyst, it was suggested that I go to the Apple Store to 1) get my battery replace in the iPhone 5 since it qualified for the replacement program and 2) see if the Genius could provide me with any insight in the data usage issue and battery drain.
I'm certainly glad I had multiple reasons to visit the closest Apple store, a 45 min drive. I got the battery replaced, thanks for that.
Regarding the important issue to me that brought me to the Genius Bar, excessive Cell data usage, I thought the Genius did a wonderful job listening and documenting the problem we were experiencing. Unfortunately, educating us on the use of the product or replacing our phone was not going to solve the problem. He eventually figured it out, this was not a user error or broken hardware. We surmised that the reason I was sent to him was to verify and document that there was a problem. I clearly had a problem. After writing copious notes on the issue, The Genius smartly referred me back the the AppleCare Senior Advisor. So, back to AppleCare Senior Analyst I went. She, knowing this was not a simple problem to solve i.e. beyond her level of expertise, got an Apple Software engineer involved.
My primary frustration is that this should have been escalated to software engineering right away. My trip to see the Genius was, I believe, a waste of time for both me and Apple regarding this issue. Diagnosis of this type of problem is well beyond the Genius’ knowledge and job. The Genius did a very good job doing what he could within the scope of his job. He just couldn’t solve this problem and had no one within Apple to which he had access for help.
However, that initial consult with the engineer was a bit feeble. Not only could I not talk to him/her directly, his/her focus was still working with the ‘Black Box' approach. Having Analyst ask me to do stuff like restore the Phone was more like trying to find a 'work around' than 'identifying the real problem.' Maybe restoring the phone was going to fix some corrupted data on the phone sidesteping the real problem, the handling of this condition. The engineer did listen to the fact that I had restored the test phone, the 5s, and only added the use of my Apple ID. Duh, been there!!!
Having been an previous owner of a software development company that I started in 1980 and retired in 2001, I can tell you that using the 'Black Box' method of debugging is extremely inefficient. Instead, having access to an ‘Activity Manager’ type app to identify in real time what process was blowing up the data flow would have saved me a lost afternoon at the Apple store and hours on the phone with tech support.
Ironically, I may have stumbled onto a "work around" solution short of turning off Cell Data that stopped the excessive Cell Data usage and consequential battery drain. Just prior to leaving the Apple Store, I used one of their Macs to log in my Apple ID on the id.apple.com website to ‘Manage my Apple ID’, I was forced to upgrade the security level of my password. Afterward, my cell data usage seemed to drop dramatically.
I told the AppleCare Senior Analyst that I may have stumbled onto a workaround and I suggested that I give it a couple of days of monitoring. We'd talk then and I would have results to report. She agreed.
Sure enough, my Document & Sync usage was back to normal, about 1/2 Mb per day. Am I happy that the excessive Cell Data usage has stopped? You bet! But, there was no intuitive reason that an end user would know to log in on the ID website to unknowingly solve this problem. As I use to say to my employees, that is not the ‘Macintosh Way.’ And, rebooting the the 'Microsoft Way.'
When I reported my findings to the Analyst, we both concluded that data usage was back to normal. She did report to me that the engineer did provide a laundry list of suggested activities to help solve the problem. Remarkably, they were everything that I had already done and were pretty much what the Analyst and the Genius tried to do. All reasonable tasks. But clearly, the engineer hadn't even ready the notes on the case before responding. And, none of the things suggested would have uncovered the real problem, likely a logic bug in iOS.
My advice now is to have the software engineering team rule out that there was an unresolvable state that a background process was fiercely trying to handle. The iOS does not seem to know how to intervene and prompt the user with a requirement to upgrade their password. If this does end up being the case, I would call it a logic bug, a perpetual exception that is not being handled properly.
Anyway, I hope this helps you.

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AntonBecker wrote:
Alternatively, I can avoid the overage fees by agreeing to change my plan -- increase my monthly allowance -- but I have to pay the difference for all of the months that have already gone by all the way back to the beginning of my contract. In other words, I have to pay for additional GBs for months that are in the past and for which I have no possible way to actually use that data allowance. This is NOT TRUE. You can have the change backdated to the BEGINNING of your CURRENT billing cycle but it WILL NOT go further back than that.
I must say, that as a business model for raking in un-earned revenue, it's pretty impressive. As a customer, though, I'm not terribly impressed.
Does anyone else feel that these practices are just a wee bit unfair, to put it mildly?
I would think that the following would be fair business practices:
(1) If I don't use some GB data allowance, for which I've already paid, then that allowance should roll into the next month OR; Verizon doesn't have roll over minutes and they most likely will not have roll over data.
(2) I should get a refund for data allowance that I don't use. Should you ALSO get a refund for unused minutes while you are at it? I don't watch all of the channels for which my cable company charges me. I would prefer a refund for THOSE before I get a refund for minutes/data from Verizon. I would make a considerably larger refund with that.
(3) Alternatively, since Verizon believes it is OK to charge extremely inflated overage fees, then I feel it's only fair that they refund to me, at that inflated rate, for GBs that I don't use in any given month.
How do the rest of you feel? I feel you should most likely look for a provider which better fits your view on how they should price their service. Good luck.
Sincerely frustrated,
Anton

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Will the iphone 5s support talk and data simultaneously? Didn't hear anything about it so just want to confirm.

musaabo wrote:
Will the iphone 5s support talk and data simultaneously? Didn't hear anything about it so just want to confirm.
No.
(I'd put the link up but I think Verizon would delete/edit my post).
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hi,
_Data Types and Data Objects_
      Programs work with local program data that is, with byte sequences in the working memory. Byte sequences that belong together are called fields and are characterized by a length, an identity (name), and as a further attribute by a data type. All programming languages have a concept that describes how the contents of a field are interpreted according to the data type.
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Predefined and User-Defined Elementary Data Types
You can also define your own elementary data types in ABAP using the TYPES statement. You base these on the predefined data types. This determines all of the technical attributes of the new data type. For example, you could define a data type P_2 with two decimal places, based on the predefined data type P. You could then use this new type in your data declarations.
b. Reference Types
Reference types are deep data types that describe reference variables, that is, data objects that contain references. A reference variable can be defined as a component of a complex data object such as a structure or internal table as well as a single field.
c. Complex Data Types
Complex data types are made up of other data types. A distinction is made here between structured types and table types.
Data Objects
      Data objects are the physical units with which ABAP statements work at runtime. The contents of a data object occupy memory space in the program. ABAP statements access these contents by addressing the name of the data object and interpret them according to the data type.. For example, statements can write the contents of data objects in lists or in the database, they can pass them to and receive them from routines, they can change them by assigning new values, and they can compare them in logical expressions.
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        A data object is a part of the repository whose content can be addressed and interpreted by the program. All data objects must be declared in the ABAP program and are not persistent, meaning that they only exist while the program is being executed. Before you can process persistent data (such as data from a database table or from a sequential file), you must read it into data objects first. Conversely, if you want to retain the contents of a data object beyond the end of the program, you must save it in a persistent form.
Declaring Data Objects
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ABAP contains the following kinds of data objects:
a. Literals
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b. Named Data Objects
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Text symbols are pointers to texts in the text pool of the ABAP program. When the program starts, the corresponding data objects are generated from the texts stored in the text pool. They can be addressed using the name of the text symbol.
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c. Anonymous Data Objects
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d. System-Defined Data Objects
System-defined data objects do not have to be declared explicitly - they are always available at runtime.
e. Interface Work Areas
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What is the difference between Type and Like?
Answer1:
TYPE, you assign datatype directly to the data object while declaring.
LIKE,you assign the datatype of another object to the declaring data object. The datatype is referenced indirectly.
Answer2:
Type is a keyword used to refer to a data type whereas Like is a keyword used to copy the existing properties of already existing data object.
Answer3:
type refers the existing data type
like refers the existing data object
reward if useful
thanks and regards
suma sailaja pvn

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