IPHONE 5 HUGE ICLOUD ISSUE

Hi, about 4 months ago I had to create a new Apple ID due to the administrator of the other one canceling the account. I made a new one, signed in...BUT  for some reason I am still in the old id's iCloud and we have NO ACCESS TO THAT EMAIL SO WE CANNOT REQUEST A PASSWORD CHANGE. I'm in a big hole because I'm stuck in this and have literally no way of getting the olds password. I have tried security questions and everything. PLEASE HELP GUYS

the solution is literally right infront of you. You need to update the mac, before you can update the itunes, before you can use itunes with your iphone 5.
you can call applecare to see if your macbook will upgrade any further. 1800 my apple

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    Welcome to the Apple Community.
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    Greetings Nefertiti72,
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    I think you need mountain lion.  I am having the same issue.  Here is the system requirements for iCloud to work properly.  I hope this helps. 
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    OK Vicky, good clues...
    See if this helps...
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    Resetting your keychain in Mac OS X...
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    I have an ipad and iphone sharing icloud.  The ipad is using 268mb, the iphone 2.6.  My plan is 5gb but it keeps saying I don't have enough space to back them up.  How is this possible?

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  • I have problems with activation, after delete mi Iphone from Icloud.

    I have problems with activation, after delete mi Iphone from Icloud.

    Hello Sikiz 21,
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    http://support.apple.com/kb/TS3424
    iOS: Troubleshooting FaceTime and iMessage activation
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  • HT4236 I successfully synched photos from my mac book iphoto to my new iphone 5 (icloud did not do the job).  Now these photos appear on my phone in three places--iphoto, last import and photo library.  Does that mean that they take up three times the mem

    I successfully synched photos from my mac book iphoto to my new iphone 5 (icloud did not do the job).  Now these photos appear on my phone in three places--iphoto app, last import, and photo library.  Does that mean that they take up three times the memory?  Will that affect iCloud?  Sorry for the end-user questions!!

    HHi, thank you for the reply. I have checked my iPad and iPhone and neither has iCloud Photo Library (Beta) enabled. Turned off in both. Photostream is turned on.
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  • When I restored my new iphone from icloud it gave me the wrong phone

    how can I change my phone # to the correct phone # I want.?

    I have this exact same issue.  Replaced my iPhone 4s with the new iPhone 5s, setting up my new iPhone 5s to restore from iCloud.  This completed and now I am unable to delete my old iPhone 4s iCloud backup (consuming 15.1 GB of my 20GB allocation).  How can I delete it, so that I get my 15 GB back?  I am not going to invest in additional iCloud storage, because I will be 15 GB down from the off.

  • Usually i back my IPhone with ICloud, after installing IOS 5 it asked me to restore from I Tunes what i have to do?

    usually i back my IPhone with ICloud, after installing IOS 5 it asked me to restore from ITunes what i have to do to restore all my contact, applications and others?

    If your iPhone does not search for a wi-fi connection before you are asked whether you want to set it up as new phone or restore a backup from iTunes, then I guess you have the same issue as highlighted in this thread:
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    iCloud back ups can only be accessed via wi-fi that's why you are not granted this option, I have the exact same issue.

  • TS3992 I am not able to backup my iphone to Icloud because my wi-fi is greyed out on my phone. The wi-fi button will not slide to the ON position, therefore, Iam unable to backup my phones contents. What can I do?

    I am not able to backup my Iphone to Icloud because my wi-fi is greyed outon my phone.  The wi-fi button will not slide to the ON position, therefore, Iam unable to backup my phones contents. What can I do? I need to save my pics, info....etc, because I have to get another phone.

    Back up to your computer instead.  To do this, connect your phone to your computer, open iTunes, click on the name of your phone in iTunes, go to the Summary tab of your iTunes sync settings and click Back Up Now.  Also go to File>Devices>Transfer Purchases to transfer your apps and other purchased media to your iTunes library.  Finally, save any photo stream photos to your camera roll (open your my photo stream album, tap Edit, tap the photos, tap Share, tap Save to Camera Roll), then import your camera roll photos and videos to your computer as explained here: http://support.apple.com/kb/HT4083.  (You don't need to delete them from your phone afterwards unless you need the space.)
    If you're getting another phone, be sure to delete your iCloud account and turn off iMessage, FaceTime and Game Center before doing so.  (See http://support.apple.com/kb/HT5661).
    This is a support article on your wifi issue: http://support.apple.com/kb/ts1559.

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