IPhone 5 "Phone Number N/A" and device says Phone Number "Unknown"

So I just bought an iPhone 5 on Verizon off a guy on craigslist. Activated my phone,Clean ESN verfied by Verizon. I got home,put my Micro sim that I cut from my Android 4G phone,so it could fit. I can make calls and recieve texts, but I cannot send text messages through SMS. Only through iMessage. I turned my phone off and on but still nothing. The info on the phone Settings>Phone>My Number  it says "Unknown". On iTunes, it shows "Phone Number N/A". Messages say "not delivered" Can anyone help??

I also see "Phone Number: n/a" in iTunes. As far as I can tell, my phone number listing on the phone itself is normal, showing up properly at the top of Contacts.
This might have shown up after I installed the Verizon 13.1 carrier update. But maybe I just missed it previously.
I don't have any of the history of the original poster. I bought my iPhone direct from Verizon.

Similar Messages

  • HT1386 every time I try to sync my phone and restore my content after I updated my iPhone, iTunes goes through the prompts and then says "cancelling sync" at step 5.  I cannot restore my apps or music!

    every time I try to sync my phone and restore my content after I updated my iPhone, iTunes goes through the prompts and then says "cancelling sync" at step 5.  I cannot restore my apps or music!

    when i try to sync my music which i have on my PC's itunes it will just not transfere on the phone. everything will sync [apps, videos, contacts] but the music will just not transfere.
    and when i try to download the music from the phone's itunes store it will say "Error. Tap again to retry".
    Thera are no more details i have! i have no idea why the songs will not sync and will not download!

  • Cd drive on my laptop not seen as a device. Can refresh itunes and device appears but get unknown sync error 13019 when transferring cd's to my nano.  The cd's appear on the nano when it's connected to itunes but aren't there when I disconnect?

    cd drive on my laptop not seen as a device. Can refresh itunes and device appears but get unknown sync error 13019 when transferring cd's to my nano.  The cd's appear on the nano when it's connected to itunes but aren't there when I disconnect?

    Satellite L675-S7113 Specifications (PSK3AU-07C02S)
    Satellite L675-S7113 Support Page
    rwls wrote:...since I got it 3 years ago I've been unable to burn an audio CD from ITunes or Windows media although it worked once after the computer had been shut off for awhile..and didn't find the problem until after my warranty had expired...
    From your statements above, it sounds like you never tried to burn a CD for at least the first year that you owned the laptop, as it had a one year warranty on it. While you might have used it frequently to install software,  play DVDs, Blu-Ray disks, etc, that's unclear from your statements. Nonetheless, it might just be dirty-dusty. So, before deleting-uninstalling any software, and given they're cheap, try a CD-DVD Cleaner Disk first and see if that resolves your problems.
    Let us know what happens. Good luck.
    Mike

  • I have just set up my iphone 4s but there know signal and its saying my number is unknown???

    i have set up my phone but cant call out for some reason? there is also no signal and on the phone setting it say my number unknown? can anyone help me?

    The following is from this Apple document: iCloud: Backup and restore overview.
    iCloud automatically backs up the most important data on your device using iOS 5 or later. Once you have enabled Backup on your iPhone, iPad, or iPod touch .....
    What is backed up
    You get unlimited free storage for:
    Purchased music, movies, TV shows, apps, and books
    Notes: Backup of purchased music is not available in all countries. Backups of purchased movies and TV shows are U.S. only. Previous purchases may not be restored if they are no longer in the iTunes Store, App Store, or iBookstore.
    Some previously purchased movies may not be available in iTunes in the Cloud. These movies will indicate that they are not available in iTunes in the Cloud on their product details page in the iTunes Store. Previous purchases may be unavailable if they have been refunded or are no longer available in the iTunes Store, App Store, or iBookstore.
    You get 5 GB of free iCloud storage for:
    Photos and videos in the Camera Roll
    Device settings (for example: Phone Favorites, Wallpaper, and Mail, Contacts, Calendar accounts)
    App data
    Home screen and app organization
    Messages (iMessage, SMS, and MMS)
    Ringtones
    Visual Voicemails
    OT

  • I am trying to sync my iPhone to my new macbook pro and it says that it is synced with another iTunes store which it is... is there any way i don't have to delete my content?

    I am trying to sync my iphone 4s with my new macbook pro and it says that i need to erase the content because i am connected to another itunes store, which i am but i dont know if i want to erase my content.... any sugustions???

    "would it work if i backed up or restored my iphone on my macbook? "
    No.
    "The computer it is synced to is a dell"
    So, copy everything from the Dell to the Mac.
    Your iphone will be erased and the content replaced with the content from the new computer.  You need to amke sure that everything is on the new computer.
    Migrating to a Mac

  • My iPhone 3gs does not hold signal and just says "searching" this happened after I updated to 5.1.1. What can I do to fix it.

    Ever since i updated to 5.1.1 my phone just says "searching". I live in a highly populated area with many at&t towers, and this has made me pretty much despise apple, concidering that i've been without a phone for the past week. What do I do to fix it? If it is a software issue.

    Hello there, kiwilucea.
    The following Knowledge Base article offers up some in-depth steps for troubleshooting your issue:
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    Keep in mind if you get to Step 12 Reinstall iTunes, those steps need to be followed exactly as outlined for the reinstall to be effective.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT201269 I am trying to activate the blue tooth on my iphone 5 after updating to ios7 and it says it is not compatible to the iMac??  any suggestions

    just bought a new imac and i just updated my iphone 5 to ios7.  i am trying to use the bluetooth but the imac says connected and the iphone says the imac is not supported.
    Any suggestions on how to resolve this
    thanks

    Bluetooth pairing of the iDevices to a computer (except for tethering) has NEVER been supported in ANY iOS.

  • IPhone 5 battery is half full and it says it's dead and turns off

    I was getting dressed and I had my phone on my bed. I went to look at it and it said it was dead. I looked at my phone before I was getting dressed and noticed it was half full. Now when I take my phone off of charge, it gets into the loading screen and comes up that my phone is dead. My carrier is T-Mobile and I just received my phone on May 19, 2013

    I'm going to have to now since it's not taking a charge anymore Thank you though!

  • I have an iPhone app I started to download and it says it's "Waiting".

    I have tried to delete it but it doesn't give an option for an "x".  I just want to get rid of it now.  Any suggestions?

    After deleting from itunes did you reboot the h/set. try that or else .......
    Settings --> General --> Usage --> Select the App that has issue --> Delete App
    Navigate back to the App in question and delete it by long key press
    then try to re install

  • On my iphone, trying to watch a film and it says cannot load film.

    Trying to watch a film and I can't. Had no previous problems.

    OK.  Thanks for sharing.

  • I cannot buy anything on my iphone 5(v.6.0.2) and it say itune version not support this purchase. or itune not install correctly.do i need to update IOS version?

    can anyone tell me why?it just say : Your Purchase Could not be completed
    Purchase Failed : Your Itunes version does not support this purchase, it was not installed correctly. or you're not sign into a itunes account.
    why?
    or i need to update latest IOS?

    Try to do a reset, if it doesn't work try remove recently added apps this may solve your problem ( like google app because it has happened with me)
    Take a look at apps using your location service in privacy, it can cause battery draining.

  • HT1349 Intermittently when I connect my iPhone to my ihome I get "this device not supported by iPhone".  Why does this happen and what is the fix?

    Intermittently my iPhone doesn't recognize my ihome and it says"this device isn't supported by iPhone".  This is so annoying, any suggestions?

    Might be a dirty dock connector on your phone.  Try gently brushing it with a clean, dry toothbrush and/or blowing on it with a can of compressed air.

  • HT201263 I forgot my passcode to iphone 4s. I entered wrong and now it says, disabled connect to itunes.  I have some VERY important information on the phone and it was not backed up. Is there anyway I can unlock my phone and not lose my information?

    I locked my iphone 4s, I forgot the passcode and it says disabled connect to itunes. I have some very important information on the phone I can't lose, How can I retrieve that information if the phone was not backed up to icloud of my mac? I will go to court over this to prove it is my phone.  I just can't lose this information. Please, Please, Please, help me. I will mail the phone in to apple store if that will help.
    Leslie

    Kyderbylove wrote:
    I locked my iphone 4s, I forgot the passcode and it says disabled connect to itunes. I have some very important information on the phone I can't lose, How can I retrieve that information if the phone was not backed up to icloud of my mac?
    You can't. If your phone is disabled, the data has already been erased...that's the whole point of the passcode. Your only option now is:
    Turn your phone off, then force it into recovery mode & restore it:
    Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

  • HT1386 iPhone won't sync with iTunes. It says iTunes can not add songs to iPhone because no songs in iTunes library can be copied to iPhone. Help!!!! What should I do

    iPhone won't sync with iTunes and It says iTunes can not add songs to iPhone because no songs in iTunes library can be copied to iPhone. Help!!!! What should I do. I tried everything!
    I need to add my music to my iPhone from iTunes but its not working!

    First off try and go into your IPhone manually through My Computer and cut photos or anything you can through the device to be able to free space up so that you can continue to do what you want to do with ITunes. This way you will be able to create a backup or do what you have to do to manage your information, photos and texts on your device a little better.

  • How do I view a video that was sent to me through imessage to my iphone 5S?It was sent by another iphone user.I clicked the link and entered my phone number and the password provided but it still won't open.What should I do?

    How do I view a video that was sent to me through imessage to my iphone 5S?It was sent by another iphone user.I clicked the link and entered my phone number and the password provided but it still won't open.What should I do?

    Is this your issue >  http://support.apple.com/kb/HT5818
    If so...
    The Apple ID and Password that was Originally used to Activate the iDevice is required
    If you do not have that information you will not be able to use the Device.

Maybe you are looking for