IPhone 5 upgraded to ios 7 connected to wifi no internet
I upgraded to ios 7 and ever since then I have had wifi issues. At first I got the "unable to connect" message. Now I'm able to connect but once I'm on nothing will update. I can't access the internet, Facebook, Gmail nothing will work. As soon as I turn off the wifi everything will work. This only happens on my home wifi which is through Comcast. I have no problem at work (which is also a secure network). I tried the Airplane - Reset network - turn off modem suggestion but that didn't work. I checked the IP address and it doesn't start with 169. Any other suggestions? I've never had a problem with my Comcast modem, it's fairly new. My computer, my husbands computer & our iPad are able to connect (the iPad had the same problem at first but it seems to have fixed itself).
Do a check on the issue at the Apple Support Web Site.
http://www.apple.com/support
You may find a fix from Apple Support.
Good Luck
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1. If you are really on iOS 7.1, you may wish to try upgrading to 8.1.2 which is the latest (basing this on your signature).
2. If updating the phone doesn't help, is this only when you connect to a specific wifi network? Or all wifi networks (including public with no password)? If it is ALL wifi networks, you may have a hardware problem. Genius bar would be the next step.
Make a Genius Bar Reservation (or cancel an existing reservation)
http://www.apple.com/retail/geniusbar/
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Make a Genius Appointment at the Apple Store, take your laptop in and get them to help you upgrade it.
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Had the same issue and finally solved it. After the upgrade to Mavericks our 2 new Macbook Airs stopped connecting automatically to Wifi while the older machines the kids had still worked fine.
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BTW this was after trying everything people suggested on this forum and a 4 hour marathon tech support call with Apple where we reinstalled the OSX.
***** to need to spend $200 but glad the problem got solved.
New extreme is also mega fast so its all good. -
IPhone 4s keeps freezing and not connecting to wifi. Keeps turning it off?
IPhone 4s keeps freezing and not connecting to wifi. Been like this for last 6 months.. Am real fed up with it.. Have reset, tried turning off but still not connecting.. Any suggestions gratefully received.
Does "have reset" mean that you restored the phone to factory settings? If not, you might want to give that a try. You will want to backup first so that you can restore your data from the backup after you restore the iOS software.
This will erase the phone and also download and install the most recent iOS version available for your device.
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My iphone won't download apps when connected to wifi or 3g, this includes apps previously on the phone any ideas?
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Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Mac connects to wifi, but internet doesn't work. Network diagnostics shows problem starts at ISP. All software is updated and all other devices are able to effectively use the wifi source.
Hi, KK93.
Sometimes a simple power cycle of the router and Mac can resolve the issue. However, try the steps in the article below to troubleshoot the Wi-Fi issue with your MacBook.
Troubleshooting Wi-Fi issues in OS X
http://support.apple.com/kb/HT4628
Also, see the article below to make sure the router setting have been optimized for performance.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
Cheers,
Jason
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