Iphone 5s not receiving photos in email

I want to save a photo from my computer to my iphone. With my iphone 4 I could email it to myself on my computer and then open it on my phone and save it to my camera roll. Now it says it cannot download attachment even tho the file size is small. Any ideas?

Reset the network settings and it works now.

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IPhone 5 not receiving photo messages

Help? My iPhone 5 is not receiving photo messages. Anyone trying to send me photos just gets the exclamation point. When I send photos they go through just fine. iMessage, SMS, MMS and Group Messaging are all switched on. This only started happening a few days ago and I have not recently changed any settings or downloaded an update. Advice?

Hello ,
Thanks for using Apple Support Communities.
Please follow the troubleshooting steps to fix this issue of not being able to receive MMS.
To resolve issues with sending and receiving MMS, follow these steps
Go to Settings and turn airplane mode off.
Go to Settings > Messages and turn MMS Messaging on.
Go to Settings > Cellular and turn Cellular Data on.
Go to Settings > Cellular and turn Data Roaming on if you're roaming on a cellular provider network that is different from your billing provider's network.
Make sure that you have a cellular data connection in the status bar of your iPhone.
Go to Settings and turn Wi-Fi off. Open Safari and navigate to www.apple.com to verify that you have a data connection. Turn Wi-Fi back on to continue using Wi-Fi for other features. If your cellular data connection isn't available, follow these steps.
Make sure that you can send and receive SMS. If you can't send and receive SMS, see the "Issues with sending and receiving SMS" section, above. MMS might not be available while you're on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports.
Restart your iPhone.
Tap Settings > General > Reset > Reset Network Settings on your iPhone.
Remove your SIM card and insert it again.
If you still can't send or receive MMS, follow these steps
Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
Go to Settings > Messages and turn on group messaging if you're sending a group message.
Make sure that you're using the area code with the contact's phone number. When you send messages internationally, you also need the contact's international code.
If you're using a "Pay as you go" MMS plan, make sure it has enough available balance. If you're unsure of your MMS plan or available balance, contact your carrier.
If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
If the issue occurs with a specific contact or contacts, delete and recreate the contact from the Contacts app. Send a new message to the new contact.
Back up and restore your iPhone as new.
If your carrier has recently ported your phone number, the porting process might not be complete. Contact your carrier to confirm that the porting process is complete.
Contact your carrier to verify that you're provisioned to send SMS and are in an area with cellular coverage.
Contact your carrier to verify that there aren't blocks or filters on your wireless account preventing you from sending SMS.
Your carrier might require modified APN settings to use MMS.
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755
Take care,
Alex H.

Iphone 4 not receiving photo text messages - would welcome your thoughts

Iphone 4 is receiving word texts but not photo texts - set up with MMS not imessage. Would welcome your thoughts.

Initially it sounds like something with your backup data caused the issue with your new device but if you restored your device again without using the backup and the issue still exists it wouldn't appear to be the issue at all. Since the problem seems to only be with one person are you sure it's not an issue on their end and with their network that is stopping you from receiving the messages? Have you tried *228 option 2 to see if that helps?

New iPhone 5 not receiving (some) iCloud email

Hi all,
I know there have been other related issues with iCloud mail, but mine is very specific. I have a brand new iPhone 5 (my very first iPhone!). I'm having problems with the phone receiving any iCloud based emails when sent from other than my own Macbook Pro or the iPhone itself. Here's the specifics:
My iPhone5 will not receive any iCloud based e-mails coming from any computer or phone EXCEPT my Macbook Pro and the iPhone5 itself.
I can send e-mails to my 3 iCloud related e-mail accounts from my Macbook Pro, and the iPhone will receive these e-mails. The Macbook Pro computer itself also receives these e-mails. Also, e-mails sent FROM the iPhone5 using those addresses are received by the iPhone5 itself AND the Macbook Pro.
If e-mails to any of these 3 e-mail addresses are sent, apparently, from ANY OTHER computer or phone (i.e. a computer or phone other than my Macbook Pro or my iPhone5), the iPhone5 just doesn’t get those e-mails. E-mails sent to the above 3 addresses from other computers/phones ARE received by the Macbook Pro.
Oops, I have an update. I appear to now be getting emails to the .mac account (which is one of the iCloud emails), but those are coming from outside locally. The emails that my wife sends to me from her phone (not an iPhone, but we are both on Verizon) don't show up on my iPhone. Neither are emails from my son, who also has an iPhone on Verizon showing up on my phone. It was beginning to sound like a possible Verizon problem, except that my wife's computer has nothing to do with Verizon...we are connected to the Internet by Cox Communications. This is getting more bizarre all the time!
Can anyone help me? I have an appointment at the Genius Bar this coming weekend, but I'd like to fix this before then...

Hi there. When I send emails form my Macbook, yes, all the emails are in my Sent folder. I asked my wife to send me an email from her phone again this afternoon, and again, it dod not show up on my iPhone. I logged into my iCloud account, and in this case, the emial she sent just happedn to end up in the JUnk folder on the iCloud. I think this was just a freak, though, as she was using nonsense in the subject line, just to send me something, so the iCloud thought it was junk. However, when I moved the mail to the inbox on iCloud, the mail showed up on my Macbook, but still did not show up on the my iPhone. So, problem still exists.
As far as removing nad adding account, I triued that several times yesterday with Apple support on the phone. No benefit to this, unfortunately.

My iphone is not receiving emails even when I try to manually upday. I sent myself an email at 8:43am and still haven'y received it on my iphone at 9:13am. Any suggestions?

My iphone is not receiving emails even when I try to manually update. I sent myself an email at 8:43am and still haven'y received it on my iphone at 9:13am. Any suggestions?

delete your mail account and add again your own then try. if it doesnt work reset the phone and start as an new phone

TS3899 I can not receive AT&T email on my iPhone after downloading iso6 any help. It worked fine on my iPad

My iPhone can not receive email after downloading iso 6 any help please. It worked fine on my iPad and I have checked all settings my iCloud acct works fine

Originally we were getting the error that the phone could not connect. Then, after deleting the account multiple times and re-adding it again, the error message CHANGED to having to log in to Yahoo and authorize.
When we went to Yahoo in a regular browser and logged in there was an alert telling us about connection attempts so it disabled mobile/iphone connectivity. It required that we change our password FIRST.
Then, we went in to Manage Apps and Webpages and saw that iPhone was not there but Facebook was.
After all of this went back to the phone and deleted then re-added the account again and SUCCESS!
It now also shows up on the Yahoo Manage Apps and Webpages.
Hope this helps someone else. Please consider giving me points if it does or like the post.
Fred

Iphone will not receive emails

I recently changed my password on both my yahoo account and itunes account. i have an ipad and an iphone. My ipad is receiving emails under my old password, and my iphone will not receive emails under the new or old password. when I try to enter password for email under setting on iphone, it gives me the message that the yahoo server is unavailable. again, my ipad has no problems receiving emails nor does my wife on her iphone.

I don't have any other email accounts on my phone and I don't get any type of error message. It just says "Checking for Mail" and I receive nothing, so I know that it is accessing my work email system. I haven't made any changes to my account. I only accepted the message to update my carrier system.....I do have an appointment with the local Verizon store to see if they can help.
Just FYI, my Exchange email account still works on my iPad, so I'm pretty sure the settings are correct.

My Iphone won't receive or send email, "data communication cannot be established since a call is currently active"

Suddenly my phone will not receive or send email. It tells me that "data communication cannot be established since a call is currently active" It is burning the battery like crazy.

Drove to the nearest Verizon store after work, not close by either. Unbelievably simple, he removed all of the gmail info as if it never excisted, put it back in and viola...everything works. Cancelled my Genuis Bar appt for Monday as all is working. Why the other Verizon guy couldn't help me over the phone is beyond my comprehension.
Thanks for all of your help. It has been rather stressful especially not being able to swipe credit cards.
For what it's worth, this fellow told me if I have trouble like this again to eliminate the gmail account on the iphone and install the google app which he said works much better than the email app that came with the phone.
Best wishes.

I am not receiving the verification email when trying to add an email account

I am not receiving the verification email when trying to add an email account to facetime and iMessage. Is there something else I can do?

Hi,
I don't ever remember getting an email when Adding an account.
Apple seems to verify it some other way (a self test to see if it is valid ? an actual email ?)
I tried adding an older @mac.com account that is not a valid email (gained when MobileMe was the Apple service and the @Mac.com registration was used for iChat names).
I then tried to add a Yahoo one.
This got past the first part and said an email has been sent.
As you say this has never arrived.
( checked the web Site for Yahoo Mail as well as my Mail App.)
In each case I also checked the Spam and Junk folders in both places.
I then tried an iCloud ID.
(FaceTime seems to treat the Original Apple ID and the iCloud issued email as separate IDs)
I did not get and email (Although it said it was sent) I did get a Pop up for the FaceTime app asking if I wanted to add an email and a second for the actual email itself. (It turned out it added an @me.com email also issued by iCloud before the @icloud.com was issued.
This is much the way iMessages adds emails when you add the emails to an iPhone, the Mac version gets pop ups.
I recently had something similar in Messages that might be related.
In Messages 7 (Mountain Lion) it seemed it could be any Apple ID that was used.
In Messages 8 it seems this has to be an iCloud linked one.
The @mac.com one I used above could not be added to iMessages either when I tried it about two months ago.
It might be one I have removed the creating/Recovery email so that i could create another Apple ID.
The name continues to work in Messages as an AIM valid screen name but I could not add it as the iMessages account and got sent to iCloud to "register" it but ran into problems that I have not sorted out yet.
EDIT.
Checked the Apple ID site and the @mac.com email I used has no linked Alternative/recovery email.
8:29 pm Sunday; March 9, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
Message was edited by: Ralph Johns (UK)

TS2755 I'm not receiving photos in my text.

I'm not receiving photos in my text.

Help is here cgilmorec! Let's get to the bottom of your email concerns. Are you able to connect to internet on your phone? Are you getting any specific error information when you try to retrieve your emails? What type of email do you have? We look forward to hearing from you.
Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

People not receiving photos

Why are people not receiving photos sent from my ipad

Do you have some sort of small size limit on emails that is imposed by your email provider? All providers have a size limit of some sort, but I don't know of any that would be so limited that you couldn't send a photo.
I wish that I could think of something a bit more specific that could be causing this, but try some really basic troubleshooting steps like closing all apps and reset your iPad. You won't lose any data if you do this. I am assuming that you are running at least iOS 7.
In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

My voicemail does not work on my iphone 5, not receiving messages that leave me

my voicemail does not work on my iphone 5, not receiving messages that leave me

any person who will do the same, I communicate with at & t and nothing to do (I left messages in my mailbox I did not receive, nor the iphone notify me

I'm not receiving the AppleId email when I hit Forgot my password, how do I fix this?

I can’t recall my password for a different iTunes Id and I’ve went to AppleId.apple.com, pressed the ‘forgot your password’ button, it brought me to a new page with my email, I’ve made sure that I was my email, I hit Email authentication, and then it brings me to a page that says: “ Email has been sent”, but I’m not receiving any email in my Gmail account. I’ve made sure that I have no filters for Apple or iTunes and checked my Spam, and Trash folders and I see nothing.

Hi CoalBeans,
Welcome to the Support Communities! The resource below explains what to do if you do not receive the verification email for your Apple ID.
If you didn't receive your verification or reset email - Apple Support
http://support.apple.com/en-us/HT201455
When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account. If you can't find the email after we send it, these steps can help.
Search for the email
We'll send the email from "Apple," so you can quickly search for it. If it isn't in your inbox, check your folders. If a spam filter or email rule moved the email, it might be in the Spam, Junk, Trash, Deleted Items, or Archive folder.
Make sure you're checking the correct email account
If you're looking for a password reset email, make sure you're checking the correct email inbox. It will either be your primary Apple ID email address or a separate rescue email address that you added to your account.
If you're looking for a verification email, you can sign in to My Apple ID and review all the email addresses you have on file, including the one that you're trying to verify. If the email address is incorrect, you can update it and send another verification email.
Resend the email
To resend a reset email, repeat the steps to reset your password or security questions, and we'll send an email to your rescue or primary Apple ID email address.
To resend the verification email, go to My Apple ID, select Manage your Apple ID, then sign in. Click Resend next to the email address that you want to verify, and we'll send an email to that address.
Make sure that you're getting email
If you're not getting any email, you might need to contact your email service provider for help. You can also use these steps to get help receiving email at OS X Mail or an iCloud email address.
Contact us
Go to System Status and see if Apple ID is available. If you still can't find the reset email or verification email, contact Apple Support.
Last Modified: Jan 5, 2015
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
http://support.apple.com/en-us/HT201356
Cheers,
Judy

My iPhone does not receive call phones

My problem is that most of the time my iPhone does not receive phone calls. I can call, send and receive sms, mail works, wifi, everything. But most of the incoming calls are not received, therefore my iPhone is not reliable as a phone. I have updated the firmware, I have reset it several times, but nothing changed. If I make a call phone and don't switch my iPhone, the person I have call can call me back and likely I would receive the call!!??? Someone can help me to fix my problem? Thank you in advance.

Hi,
Try testing the iPhone without any accessories.
This article: http://support.apple.com/kb/HT1737 provides general tips that will resolve most issues related to making and receiving calls.
Try contacting the cellular service provider, if the issue persists after trying the tips in the article above. This article: http://support.apple.com/kb/HT1937 provides support resources for iPhone service providers.
-Jason

I am trying to reset password, but I did not receive the promised email that should allow me to reset. Can you help?

I am trying to reset password, but I did not receive the promised email that should allow me to reset. Can you help?

Check your junk or spam mail folder. Also, if you established a rescue email, it could be going to that email address. If all else fails:
Contact applecare and ask for account security.
AppleCare US phone number: (800)-694-7466
Contact Apple for support and service
http://support.apple.com/kb/HE57

Iphone 5s not receiving photos in email

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