Iphone 6 expected ship date of 10/3

I had an expected ship date of 10/3. I called earlier to find out if the phone would actually ship and they told me that the order was held up due to a change of address...Really?!? I called DAYS before and asked to change the shipping address and after 20 minutes they told me I couldn't until the phone was shipped. So now they still have no answers as to when the phone will ship. Verizon needs to get it together!!!!

My shipping date changed about a week ago to 10/3 for an iPhone 6+ 64GB Space Gray. When I pre-ordered on the 12th, it was expected 9/19 delivery date. Confirmation email came back 2 hours lated with 10/7/14 (very not cool of Verizon - never ordering anything from them again for misleading ship dates and then never formally addressing the problem). From there, the order shipping status was "Unavailable" for about a week, then it was showing 10/7/14 for a few days, and now its 10/3/14.  I'll let you know if it changes.

Similar Messages

  • IPhone 6 - Expected Ship Date Not Available

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    Any ideas what's going on? I see a pending item on my credit card for the full amount of my order.Verizon Wireless Customer Support

    I'm having same issue with my order.  I've called, and the folks have been really nice on the cust service line, but they weren't able to give me any info and they still didn't send me my confirmation email.  I was really hoping I would have my phone by 9/19, but at this point I'm kinda doutbful.  I would really appreciate the VZW folks to help me out here.  Did I mention I buy the caffeinated beverage of choice of any CSR who can help me out?!??  Thanks VZW, can't wait for my iphone 6 plus and volte!

  • IPhone 6 expected ship date 10/3 - no shipping info yet.  When will phone ship?

    I have checked the order status and it still stays in process. I want my phone!!

    I am having the same issue. Both my boyfriend and I pre-ordered an iPhone 6 on 9/12 (the launch of the pre-order). He ordered on the phone about 2 hours before I ordered online. Both our expected ship dates were 10/7. I checked again a few days later and both our expected ship dates changed to 10/3. He received his shipment details on Thursday 9/25 and received his phone last Monday 9/29. My expected ship date is still 10/3 (today) and I have still received no shipment information. I'm really frustrated and would like my phone or at least information about the status of my phone.

  • Does the expected ship date mean that my iPhone 6 will be delivered on that day, or just shipped?

    Because it says "We received your order and is in process." Expected ship date: 10/3/14. Does that mean I will get my phone on the 3rd of October or is that when they ship it?

        Hi Chickencpvp
    Great question! That will be the shipping date. The arrival date will be different.
    JoeL_VZW
    Follow us on Twitter @VZWSupport

  • Today at 8am est my card was charged but when checking order status it saids expected ship date not available at this time and  it also saids we received your order and it is in process . payment not taken yet

    today at 8am est my card was charged but when checking order status it saids expected ship date not available at this time and  it also saids we received your order and it is in process . payment not taken yet 
    but card was charged full amount and i havent gotten anything else been checking for update all day and got nothing i did order iphone 6 plus at 3:01am and everything went through and i was finsihed at 3:06am

        chriss2633,
    I know how exciting it is to have all the information on the new phone. I did send you a Direct Message. Can you please respond back to that message? Looking forward to hearing back from you.
    KevinR_VZW
    Follow us on Twitter @VZWSupport

  • Expect Ship Date: Not Available At This Time?

    I preordered a 16GB space gray iPhone 6 shortly after 3:01 AM EST on Friday September 12.  In my confirmation email, it says the phone will be delivered by 9/19. However, when I look up my order number to track it, the Expected Ship Date is "Not available at this time".
    Any ideas what's going on? My card was charged.

    I too woke up early and experienced aweful process time.  I was on from 3:45AM to 5:10AM trying to complete my order.  When I finished, it said arrival on the 19th. Great, right?  Wrong.
    Next I got an email confirmation that said Shipped by the Oct 7th.  Wow that's a big delay!  The, when I pulled the pre order number up on the site, that the link in the email takes me too, the next day it said the 19th.  A few days later it said not available.  Today, it finally updates now shows the 7th?
    I get that it changed due to heavy demand but a few things bother me.
    1st I called support and they couldn't help, they said they see the note of the 7th and couldn't confirm where I saw the 19th originally.  Also they couldn't tell me when it would ship or provide any shipping confirmation.  It seems strange but not the most upsetting part.
    2nd, and more importantly.  I explained to support that I ordered 3 total devicies, all of which are being delayed for one device!  For myself, I ordered the 6+ space gray 64mb, for my wife the 6 silver 64mb, and my son a Galaxy S4 16GB.  I did not understand why, even though I did it as one order, my wife's and son's phones were being delayed. It appears that only the 6+ is in short supply, and what is the cause for this delay.  Everywhere it seems that there will be plenty of 6's out.  She explained to me they could rebuild the order, but I would lose my spot on the 7th if I did so for my 6+?  Is that really my only option?  I have to wait now until November just so my son and wife can have their phone sooner?  Or My wife and son have to wait until next month to get a phone I could go to the store and pick up tomorrow no problem?  This is aweful.
    I came from a (2nd largest) competitor, who I was with 8 years, and I've never seen anything handled like this on any pre-order with that provider.  I am starting to regret my last 2 years at VZW, I came for the coverage and found it's no better in my area, more expensive, and now this?  I am tempted to camp out with my old provider tomorrow and if I can land the phones switch back.  Sometimes actions speak louder than words.
    Good luck to everyone, maybe Apple can surprise everyone and get their supply up faster than the delay dates you have been given.

  • "Expected Ship Date: Not available at this time." Please help.

    I ordered an iphone 6 plus gold at 12:01 AM PST. My email confirmation says "Deliver By: 09/19/2014". However, when I go to check the status of my order it says: "Expected Ship Date: Not available at this time." Please help. Thanks!
    Please PM with details if possible. Thanks in advance!
    Subject was edited by: Verizon Moderator

        Hello JFull14. Making sure that your order is still on track is very important. By chance, has there been an update to your order status screen? http://vz.to/Ulymw6
    If not, I have sent you a DM so we may help look into this.
    NicandroN_VZW
    Follow us on twitter @VZWSupport

  • Expected ship date 10/7

    I am a long-time Sprint customer. I recently decided to switch to Verizon when the iPhone 5S came out. I got online on the 20th, ported my number over from Sprint and made the switch. I got a preorder confirmation email with the order number included. But when I go to check the status of my order, it says "We received your order and it is in process", with an expected ship date of 10/7/2013. Why is it still in process? What is taking so long? I ordered it over a week ago! This is ridiculous!

        Hi jgrooms85!
    Congrats on your new iPhone 5s purchase and welcome to Team VZW! I completely understand how excited you must be to get your new iPhone.  This one is in such demand that it has caused unexpected shipping delays.  The good news is that your order is already in the queue and you are guaranteed to receive your phone!  Now you will receive an email with the updated shipping date for your device.
    Thanks very much,
    ChristinaB_VZW
    VZW Support
    Follow us on Twitter @VZWSupport

  • Expected ship date question

    On 9/28/14, at a Verizon store I ordered an iPhone 6 Plus Gold 64 GB.  My pre-order status shows an expected ship date of 10/31/14.  Is that expected ship date the date it should arrive at the Verizon store, or, is it the date it will ship to the store?  And, when could I expect to get contacted when its ready for me to pick up from the store.

        Hi tdur,
    I apologize for any delay with getting your order. The expected ship date is based on the availability of the device of which a tracking number should be provided. Use that tracking # you can contact the store to give a heads up to and to arrange a pickup when it is available.
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    EdW_VZW Follow us on twitter @VZWSupport

  • "Expected Ship Date: 10/14/2011"?

    On my account, I have listed for my preordered Iphone 4S
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  • Regular iPhone 6 ship date???

    So I'm curious - I pre-ordered my iPhone 6 on 9/13 in a store and the rep specifically said, "if you order just a regular iPhone 6 (not the Plus), it will definitely ship on the 19th."  He said that if I order a Plus it wouldn't be until Oct.  So, I decided to go with just a regular 6 mainly for that reason - I wanted it sooner.  Now I check my status on the 20th and it says expected ship date 10/10????  Of course I can't find a number to call - should I just call the store?  Or do they not have accurate information (as one of the reps already provided me with false info)?

    I'm in the same boat. Same phone and expected ship date. My expected delivery date was the 7th.
    I also have a 6+ coming to me which is going to be my phone. I guess I should just assume that's going to be late too.
    Wouldn't be so bad if I haven't already seen ppl who ordered after me already have their phones when they ordered the same phones as me.

  • IPhone 6 ship date frustration!!

    Original ship date of iPhone 6 was 10/7, then changed to 10/3. Well yesterday came and went with no shipping info, so I called today and was told ship date is 10/7. I know it's only 4 days, but why did it get changed in the first place????  Here's an idea - don't change it unless you ACTUALLY plan on shipping earlier as this makes for one disappointed customer.

    I'm in the same boat. Same phone and expected ship date. My expected delivery date was the 7th.
    I also have a 6+ coming to me which is going to be my phone. I guess I should just assume that's going to be late too.
    Wouldn't be so bad if I haven't already seen ppl who ordered after me already have their phones when they ordered the same phones as me.

  • Expected Ship Date:  Not available at this time.

    For those wondering where their previously promised phone is (and if they will ever see it), there is hope... Epilogue, still no ship date and still no official word from Verizon.
    <Chat transcript removed as proprietary information per the Verizon Wireless Terms of Service.>
    Message was edited by: Verizon Moderator
    If only Verizon's customer relations and notifications were as diligent as their moderators ;-)
    The gist of the chat was that there were "unknown delays in the shipment of HTC phones" and the best guess is shipping approximately a week after the initial promise date. Perhaps I'm the only one experiencing their "ship date" moving from a given date to the text, "Not available at this time", and therefore should consider myself "special".
    If anyone else is also special, please reply if only to have necessary evidence to escalate the communication issue either up the support chain or in effective social network forums.

    The irony of this dissertation is that the content in question of violating the ToC was actually a cleansed chat dialogue (all PII - Personal Identity Information - was obfuscated) that portrayed Verizon online support in a positive light as caring, resourceful, and responsive to an unfortunate situation where they failed to proactively notify customers of delays.
    It was shared with this community so that others in this situation could see both (a) the reason for the delay and (b) that someone at Verizon actually cares.
    For some reason, this caused a fellow consumer to register a complaint, perhaps it was motivated because they are dissatisfied with Verizon and do not like to see them portrayed so positively?
    The apparent necessity to police and educate posters in discussions is a natural self-appointed role well documented in the behaviors of social networks such as this. The unfortunate fallout is that the original message is too often lost in the educational discourse that ensues.
    To be clear, the original message is this:
    If your prepaid order for an HTC 8x has an expected ship date that changed from a given date to the text "not available at this time", fear not - the friendly and helpful live-chat people will tell you it is because of unforeseen delays with the hardware manufacturer and they are very sorry this was not communicated to you. Simply wait for an email that your phone has shipped - as they are unable to provide an updated expected ship date.

  • IPhone 4s shipping date for the unlocked version

    iPhone 4s shipping date for the unlocked version seems to be stable at 1-2 weeks for at least the past two months now. Is there a shipping date in sight? Would be great to know, since I would love to give it as a present.

    My experience has been that all anyone you can reach at Apple could tell you would be the same information shown in the web site. So the estimate of shipping within one to two weeks from time of order is probably as precise an estimate as you're going to get.
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  • Iphone 6+ preordered on 9/12, expected ship date of 10/24

    I preordered my 128GB Space Gray Iphone6+ on 9/12/2014 (orders must go by eastern time as it is listed as ordered on 9/13/2014 under the order status)
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