Iphone 6 (Verizon,64GB,space gray) microphone works for text dictation and Siri but stopped working for calls and voice memos.

My iphone 6 the micorphone has stoppped working unless I speak loudly right into it and its still not clear during calls and voice memos. But it works just fine for Siri and text dictation. I use the earbuds for work so not sure how long its been going on. Only change is I updated to iOS 8.1.3. Not sure if I should exchange my phone or if its a software glitch since the same mic seems to work for some things and not others. Any ideas would be apreciated.
iPhone 6
Space Gray
64GB
Verizon

Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose any data by resetting, but it can cure some glitches.
If this does not help, setting it up as new device would be the next step:
How to erase your iOS device and then set it up as a new device or restore it from backups

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kawasaki-boss wrote:
yesturday i bought a brand new iphone 4 and i got home and the guy i bought it from had alot of pictures and apps on it s
How could it have been a brand new phone if there were already pictures on it?
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Iphone 6 (Verizon,64GB,space gray) microphone works for text dictation and Siri but stopped working for calls and voice memos.

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