IPhone 6 won't charge after 8.02 update

Hi,
    Since the 8.02 update my iPhone 6 won't charge from any of my 3rd party cables and will only charge using the apple cable; despite my 3m cable being "apple approved" and the battery indicator showing its charging on the phone, the power still goes down even while it's plugged in and it's saying the phone is charging. I'm just wondering if anyone else has had this issue since the update? All chargers are working fine on my iPad running 7.1.2 and worked fine while I was using 8.01 on my phone however since updating to 8.02 the only charger that seems to work is the official apple one which I'd rather not use as they aren't long enough. Any help would be appreciated.

For the iPhone 4S, Apple seems to have used a faulty WiFi chip which in some cases seems not to be able to handle the load of the iOS. This can lead to overheating issues which can eventually cause a hardware failure
As customers in good faith we bought this product
We paid a large amount of money  (I paid some $800 last year) since we believed we bought a quality product in the believe we could use it -with good care of course- for at least 2, 3 or even 4 years to come
We upgraded the firmware from iOS 5 or 6 to iOS 7 since Apple advised us to do so (as is very obvious from the constant messages in the settings menu of the iPhone and in iTunes)
We followed all the regular procedures as advised by Apple in the upgrade
There is no way how Apple could hold us responsible for having done a 'wrong' installation, making us responsible for our own actions.
Apple has been aware for over a year the Apple 4S WiFi chip is not reliable (A Google search on iPhone 4S Wifi greyed out will proof my point) and was therefor fully aware this "greyed out" problem - which also occurred when iOS 6 was introduced, might very likely occur again with the introduction of iOS 7.
Since Apple did not inform her customers of this risk the customers were not given the choice to either upgrade (knowing the risks) or staying with the previous (working) version.
Apple does not enable the users to return to the previous version of iOS, and even if Apple would allow the users to return to a previous version, there is a great risk the hardware has become seriously damaged already in the upgrade to iOS 7, making this not a feasible option.
As result of this us, we, customers are now stuck with an unusable iPhone for which we paid plenty of money and so support from Apple whatsoever in solving this issue.
I feel that Apple should take their responsibility and help her customers in solving this quality issue.
( One thing I am sure of, if Apple would be a car manufacturer or an airplane manufacturer they would never get away with this, and would be forced to do a recall)
My message to Apple:
You know thousands of your customers are affected by this fault. It is now time to act. Taking responsibility never hurts (even if you for some reason feel you are not fully to blame) It gives you credit. And credit gives you loyal customers.

Similar Messages

  • My iPhone 5c won't charge after i have updated to IOS 7.0.6. I have tried amny different outlets, cleaned the iPhone wires and stuff. But nothing won't work!

    Please help, I have been buying new wires and everything but it won't work.

    Basic troubleshooting from the User's Guide is reset, restart, restore.
    Try each of these in order until the issue is resolved.

  • Iphone 5 won't charge after being dead for three days.

    Iphone 5 won't charge after being dead for three days due to power cable breaking. I got a new cable and it still will not charge. Is my phone broken in any way? What can I do to fix this?

    Hey TalkBack12,
    These are the recommended troubleshooting steps I found for when your battery does not charge:
    Battery does not charge
    Verify that the outlet being used is working.
    Try another USB power adapter if available.
    If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
    Try another USB cable if available.
    via: iPhone and iPod touch: Charging the battery
    http://support.apple.com/kb/HT1476
    Since you got a new cable, I would concentrate on trying a cable other than the new one.
    Welcome to Apple Support Communities!
    Sincerely,
    Delgadoh

  • Iphone 5 won't charge after reaching 100% battery

    iphone 5 won't charge after reaching 100% battery. what happen to it?
    update: i slove it already. i don't need your help now.

    Charging automatrically stops when your battery is full...that's done by design.

  • Iphone 4s won't charge after updated to ios 6.1.3

    iphone 4s won't charge after updated to ios 6.1.3
    Different adapters and usbs have been tried, and now power has been drained.
    Apple support says there is nothing they can do about it, and they surggested me to pay 199 for a new iphone.
    Is there anybody having the same problem?

    I'm having the same issue with iphone 4.
    Seems to work ok after i connect it to itunes but then the next day i have to do it again.

  • IPhone 4S Won't Charge After iOS7 Update

    After installing ios7 update my phone fails to charge properly.
    When on: plug in charger : 'this device may not be supported' --- my option? 'dismiss'
    on every plug in this message appears.
    When off: battery icon appears when charger is plugged in, after 3 seconds fades to black, on pressing home button it shows battery icon again.
    I've tried all solutions provided to me by phone technical support, no help.
    My phone currently charges to 3-5% when left off, comes back to life when turned on, but doesn't hold charge for more than 5 min and dies.
    When plugged into mac/itunes everything works exept charging.
    I've tried other cables/chargers, nothing
    Also no longer supports my fm car transmiter that I purchased 'this device may not be supported' --- my option? 'dismiss'
    The reason for buing an iphone was to have my music on the go and be able to play it/record my creative ideas: now it has become a paper weight and source of frustration.
    I will be taking it in to an apple dealer today to check if its a hardware issue, but there have been no hardware problems or any damage before or after ios7 instal.
    Questions:
    how do i get it to charge? how do i get it to support my purchased iphone accesories?

    I have a similar problem.  I have an iPhone 4s that was working perfectly.  Almost immediately upon upgrading to iOS7 I noticed that the battery began to drain much quicker.  This morning when I tried to recharge the battery it would not recharge.  I followed brad805's suggestions.  When I took it to the Genius Bar they attempted to remove the battery and directly power the phone from a cable and that did not work.  The phone is now completely dead and because it is past the one year warranty period, there is little that the people at the Apple Store can do to help me. I took very good care of the phone when I owned it and there were no incidents to the phone in the time since I upgraded to iOS7.  I strongly believe that the upgrade to iOS7 is the contributing factor to this phone failure. 
    Is there a mechanism to register a complaint with Apple?  I understand that phones fail from time to time but based on the posts I am seeing on the internet, I fear that there are additional instances like mine. 

  • My iPhone 4 won't charge after iOS7 update

    Dear all,
    I gave my perfectly functioning iPhone 4 to my girlfriend with iOS 6.1.3 installed. After upgrade to iOS 7 we encountered a lot of problem with the battery charging. I will try to describe them (please keep in mind that I have already tried different cables/rechargers/connecting it to different computers etc etc...)
    1) When the iPhone is on it just wont recharge.
    2) When there is battery left, I switch the iPhone off and I plug it the recharger, it just wont recharge.
    3) When the battery is completely drained and the phone is off I can recharge the phone a little bit! just untill the Iphone switches on automatically, than the recharging stops.
    Because the recharging can take place in some "exotic" circumstances I believe that everything with the hardware is working. I suspect the upgrade wo iOS 7 is the main suspect.
    Any thoughts/suggestion is welcome.
    Andrea

    Update
    I went to the Apple store today and informed them of my issue with the iOS7 on my 4S. They diagnose the problem as a hardware issue not a software issue (The charging dock/area inside the phone where the charger connects was busted). So apparently to them, my phone was already "going to break" and it had no relations to iOS7. They also told me that it sometimes just happens - hardware malfunctions/problems. Since my phone wasn't under warranty (1 year 3 months, slightly over) my phone cannot be replaced & they told me I have to purchase a replacement b/c unfortunately that part - battery dock thing - cannot be replaced on the 4S but apparently can be on the 5. Also I overheard that the wifi issue where its greyed out is also a hardware issue and the phone needs to be replaced. This all sounds bogus to me. Too much of a coincidence in my opinion, but sadly enough my warranty is over and now I'm just ****** that I have to replace my phone. (Iphone 4S replace -200 dollars, 90 day warranty OR purchase the iPhone 5C/5S instead) Learned my lesson, buy the Apple+ for stupid situations like this. I'm still ****** at the fact that my phone literally died after the iOS7 update, great timing. Never updating again.

  • My iPhone 4S won't charge after iOS7 update

    I updated to iOS7 yesterday and everything seemed alright until 1 day later. My battery went from 70% something straight to 1% out of nowhere. I left it charging on my wall charger and came back 1-2 hours later and it was still at 1%! I knew something was wrong then so I tried to turn off everything possible - i.e apps, brightness. Unfortunately, that didn't work either. I tried turning it on and off which did nothing. My phone was stuck on the "red battery" big icon. Once my iPhone connected again, I tried to restore my iPhone and now it's stuck on the charging phase - but the % doesn't go up and my computer doesn't detect my phone at all. I don't think it's charging. HELP! I have it "charging" (usb connected to comp) So far I don't see any changes. All I see is my dying phone. Come on apple, this is riduculous. Help, if anyone has the same problem and found a solution!

    Update
    I went to the Apple store today and informed them of my issue with the iOS7 on my 4S. They diagnose the problem as a hardware issue not a software issue (The charging dock/area inside the phone where the charger connects was busted). So apparently to them, my phone was already "going to break" and it had no relations to iOS7. They also told me that it sometimes just happens - hardware malfunctions/problems. Since my phone wasn't under warranty (1 year 3 months, slightly over) my phone cannot be replaced & they told me I have to purchase a replacement b/c unfortunately that part - battery dock thing - cannot be replaced on the 4S but apparently can be on the 5. Also I overheard that the wifi issue where its greyed out is also a hardware issue and the phone needs to be replaced. This all sounds bogus to me. Too much of a coincidence in my opinion, but sadly enough my warranty is over and now I'm just ****** that I have to replace my phone. (Iphone 4S replace -200 dollars, 90 day warranty OR purchase the iPhone 5C/5S instead) Learned my lesson, buy the Apple+ for stupid situations like this. I'm still ****** at the fact that my phone literally died after the iOS7 update, great timing. Never updating again.

  • IPhone 4s won't activate after restore and update

    After trying to update my iPhone 4s to iOS7 and it crashing halfway through I had to restore the phone. Now the phone seems to have iOS 7 but while trying to set it up it comes up with 'Could Not Activate iPhone'. It's something to do with the activation sever not being able to be reached. I have no idea what any of this means and every other discussion confuses me so if someone could explain how on earth I get my bloody phone back in simple language that would be marvellous

    I have the same problem.  Have you figured it out?

  • IPhone 5 won't boot after 8.1 update

    I'm having an issue with my iPhone 5. I just upgraded from 7.0.4 to 8.1. After that, i turn the power button on, the white bootup screen shows, then the phone shuts right off. It does this when i plug it into a power source as well. I just can't get it to boot into the phone itself at all. What happened, and what can i do to get it back?

    Hey mknabster,
    Thanks for the question. After reviewing your post, it sounds like the iPhone will not turn on. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
    iOS: Not responding or does not turn on - Apple Support
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • IPhone 3G won't recover after trying to update to 2.2 firmware

    When i tried to update to 2.2 my phone reset and went to the connect to itunes screen, it says its in recovery mode and when i try to restore it it gets almost to the end point on the restore bar with the apple on the phone, then the phone resets and goes back to the connect to itunes screen, ive done the reset and reinstalled itunes , none of them work, please help! i only got to use the thing one day

    try putting your iphone in DFU mode and then restoring
    turn your iphone off make sure it is plugged into the computer and have itunes open then at the same time hold your iphones home and power buttons release the power button after 8 seconds but continue to hold the home button until your iphone shows up in itunes your screen should still be black if logo appears try again
    i had the same problem when i updated to 2.0 from 1.1.4 i tryed everything and even using DFU MODE didnt work
    i have no apple store near me and didnt feel comfortable shipping my iphone so i brought it to a iphone/mac specialist store they hooked it up and ran some thing and said the update gave me two basebands whatever that is and somehow they deleted one and then the restore worked
    good luck
    if you need help getting into DFU MODE try google for help

  • Iphone email won't boot after the latest update

    Ive tried removing the account then restarting the phone and re entering the account, I've also followed the same process and reset the iPhone and re-entered the email account. Both with the same result. it crashes when opened. However, it still recognizes how many emails are in my inbox

    I am having a similar issue whereas my inbox quit updating after the install 0f 8.1.2

  • Why am I having problems with my iphone battery holding a charge after downloading newest update?

    Can someone please explain why my battery is not holding a charge as it did prior to the IOS 7.1 update download? Is there a way to fix phone so battery will last more than a day?

    My iphone battery is loosing 1% per minute talking on a call - that is not exceptable given that it never behaved this way prior to the 7.1 update. I have gone through and turned off everything that I read that may be causing the new batterey drain - but nothing is helping.

  • Ipad 2 won't charge after IOS 7 Update

    Tried everything under the sun.  Using an authorized Apple charger, reset to default, you name it...
    THIS IS NOT COINCIDENTAL
    People everywhere are all experiencing this same issue due to the IOS 7 update.
    I am an avid user and huge Apple advocate, but this is really leaving a bad taste in my mouth, and I'm not alone.
    Apple MUST do something about this.  Release a fix or make good on it.  The world is watching and so far, APPLE IS FAILING.
    Steve Jobs would never let this happen and treat loyal customers this way.  Make it right or risk losing the good standing that built this company.

    Tried everything under the sun.  Using an authorized Apple charger, reset to default, you name it...
    THIS IS NOT COINCIDENTAL
    People everywhere are all experiencing this same issue due to the IOS 7 update.
    I am an avid user and huge Apple advocate, but this is really leaving a bad taste in my mouth, and I'm not alone.
    Apple MUST do something about this.  Release a fix or make good on it.  The world is watching and so far, APPLE IS FAILING.
    Steve Jobs would never let this happen and treat loyal customers this way.  Make it right or risk losing the good standing that built this company.

  • After installing the new IOS my iphone 4s won't charge and less I restart it. Why is appl this happening? and What is apple doing about this?

    After installing the new IOS my iphone 4s won't charge and less I restart it. Why is appl this happening? and What is apple doing about this?

    The iPhone has a hardware problem - with the battery or something else.
    The iPhone includes a one year warranty. If purchased new in October of 2012, it remains under warranty. Call AppleCare or make an appointment at an Apple Store if there is one nearby.

Maybe you are looking for

  • About using hibernate with mysql

    hi all, i have used hibernate with hsqldb(database given by default) and it works fine.but when i tried to use it with mysql then i have encountered a problem xception org.hibernate.TransactionException: Transaction not successfully started      org.

  • How to do an earthquake effect in final cut pro?

    I know you can do one on imovie is there a way I can do something incredibly similiar in final cut pro?

  • Executing queries in another schema in an APEX application

    Hello all, I'm using Application Express 2.1.0.00.39 with Oracle Database Express. Following this post (Re: Including a SQL GUI in APEX applications I made a page that executes users' queries. The user inputs his SQL statement in a textarea and submi

  • /etc/group and /etc/passwd corrupted

    My /etc/group and /etc/passwd (and possibly others) are corrupted (my silly error handling pacnew files). I tried restoring the backups (group- and similar) and also ran grpconv, pwdconv,, pwck without fixing things.  I've edited the files, using tho

  • Can't open or start a file in Illustrator... help!

    I've just recently downloaded the Adobe Master Collection CS3, and every program I've installed works except Illustrator and InDesign (but this thread is about Illustrator, so let's ignore the InDesign problem for now). The program loads up fine, and