IPhone activation lock

hi, i bought iPhone 4s about 4 months ago second hand and i restored my iPhone but im now stuck in activation lock and i tried reaching the previous owner in so many ways but i couldnt! but i have a bill with the IMEI number which is the same on my phone to prove that i bought this phone and that i didnt steal it.
i was just wondering if i took that bill to Apple and if they believed that i didnt steal the phone, will they help me remove the activation lock???

Again, irrelevant.  Perhaps the user doesn't know they can activate lost mode.  Perhaps they've already replaced the device and don't care about the lost/stolen one.  Perhaps they are dead.  Perhaps, perhaps, perhaps.
All that matters is that the device is in Activation Lock.  You're the one that bought an iPhone from someone you don't know.  You're the one that didn't take the proper steps to make sure Activation Lock wasn't a factor during your purchase.
You (apparently) didn't know how to check to verify an iPhone isn't Activation Locked.  In that same level of ignorance, perhaps the rightful original owner didn't know they needed to remove Activation Lock, or how to enable Lost Mode, or to contact their carrier to blacklist the device.
Either get the owner of the Apple ID to remove Activation Lock, get the original purchaser to contact Apple with proof of purchase and request the Activation Lock to be removed, or enjoy your iBrick.

Similar Messages

  • Find My iPhone Activation Lock

    Hello,
    I give my iPhone 4 to a friend, he used it for a month then he give it me back.
    I make a restore, but now I'm stuck on the activation lock.
    I followed the procedure described here: Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    - I asked him for the password, and we removed the device from it iCloud account.
    - but the iPhone is still asking for the activation account when I try to setup the iPhone.
    And the strange thing is that the account it's not a valid account (".con")
    So how can I activate my iPhone 4 back???
    here the screenshot:
    I have purchased this iPhone4 some years ago and I still have all the purchase informations!

    yaxay wrote:
    I have initialized the device and now I'm in the Activate windows, as you can see from the screen above.
    My friend told me all possible account passwords and tell me that he activate the iPhone with [email protected] and not [email protected]
    And I think that it is not possible to activate an iPhone with the suffix .con, because is not a recognized email address... how is this possible ?
    I'm stuck in this strange situation....
    can someone help me ?
    (I have all the information that this iPhone is not stolen, becauseI purchased it from an authorized reseller.)
    Then call the relevant number for your Country and have the detail to hand
    Apple ID: Contacting Apple for help with Apple ID account security

  • IPhone activation lock problem please help

    My friend has bougth an iPhone 5 with iOS 7 through OLX . OLX is a website like craiglist where people buy there products directly to sellers.
    iPhone 5 when he bougth was good and was in working condition. He bougth it yesterday.But suddenly in the nigth he got a maessage that "message from iPhone owner that your iPhone is lost " and the iPhone has been stuck in the activation lock and is asking for the apple id of the consumer and the owner of th phone from whome he has bougth has stopped responding.
    Please help him to get out of this problem .I have bougth ut by paying full price is there any way apple will help me in this issue or is there any way i can activate my iPhone.
    Please help. Thnak you.

    I also bought a used iPhone5 from the market here in Pakistan. The original user hasnt removed the device from his/her iCloud. I had to restore my phone because of some problem and now im stuck at the activation lock. I dont know the iCloud ID of the original user(that could be helpful in order to contact the user) and obviously I dont know the password aswell. So now my $855 worth device is useless. Ive been waiting for three months for some solution but all in vain. APPLE!!! PLEASE help me out here.

  • IPhone Activation Lock Apple ID not mine.

    Hello,
    I'm going to start out from the beginning, I decided to delete my iCloud account a few days ago for no apparent reason,
    but I saw that deleting my iCloud account deleted my contacts as well.
    I tried to restore to an old backup on my PC in iTunes, but after that, it showed some of my contacts, but there were missing some stuff here and there like Notes and Photos I really needed, so I decided to backup and restore to a even older backup, seeing that it still didn't work I decided to just restore my phone completely and restore to a older backup (which was a really bad choice),
    when I restored, I was greeted with this Activation Lock, but the email that was shown that was linked to my iPhone doesn't match up to the email I registered.
    I then tried to enter my current Apple ID I was using before I restored, and it said "[email protected]" cannot be used to unlock this iPhone, so basicly I'm stuck here, can anyone please help me?
    I'm in Singapore Btw.

    Delete all of the applications associated with the other person's Apple ID; they might have been synced from a computer instead of being downloaded directly from the iTunes Store.
    (119836)

  • IPhone activation locked with iCloud password login

    My iphone is activation locked requiring my [email protected] password. However the phone will not accept my password.
    My apple online ID email is different from the phone required ID email and hence the online password which works lets me log in online, but will not not work on the phone or when trying to log into iCloud online as both require an [email protected] ID and password?

    The Apple ID and Password that was Originally used to Activate the iDevice is required
    If you do not have that information you will not be able to use the Device.
    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818

  • HT201441 I work at a company that buys electronics and resells them. I was wondering is there a way to contact them to remove the iphon activation lock.

    I work at a company that buys electronics and resells them. I was wondering if there was a way to contact Apple to deactivate the activation lock.

    Check out KB HT5661 - What to do before selling or giving away your iPhone, iPad, or iPod touch
    Your company probably need to setup some type of screening process where before you buy the Apple device, make sure the person turns off Activation Lock with Find My iPhone before you take ownership of the device.
    Apple's FAQ article on Activation Lock KB HT5818 is stating they are not going to repair or service the phone if Activation Lock with Find My iPhone is not turned off. So I guess it's the owner's iPhone responsibility to turn it off before you sell, give it away, or want it repaired.

  • IPhone Activation Lock Bug

    Recently in China, many iPhone-stolen users found their activation lock never worked and their iPhone got activated without their permission. And on Taobao, which is the largest online C2C market in China, many unauthorized vendors sell 'authorized' iPhone unlock service.
    Things are still under the surface until several days ago, a user on Weiphone(the largest Apple fans discussion community in China) found its iPhone get lock without its permission after it reinstalled iOS. And the AppleID locked the phone is not its. It accessed to Apple Activation Lock Status querying page and inputted its iPhone's IMEI and pressed the Return key. Several microseconds later, it found its iPhone 5s displayed as an iPhone 4 and his iPhone 5s got locked as an iPhone 4. In short, its iPhone 5s has been locked remotely.
    This guy guesses somebodies take the way which had been used for unlocking the iPhone 4's network lock several years ago. In this way of unlocking the iPhone 4's network lock, you need to change your network-locked iPhone 4's IMEI and serial number to a lock-free iPhone 4's.
    So, you have to get not only IMEI, but also the serial number to lock an iPhone remotely. In China, once you bought a phone(not only iPhone), the vendor must record the sold phone's IMEI. And those people must bought the records from many vendors. And those people must also have a GSX account to query the phone's serial number with the IMEI.
    And those people take this way, use their AppleIDs to lock many people's iPhones without any touch with their iPhones.
    Please fix this bug. Many iPhone-stolen users in China are blaming the uselessness of activation lock.
    Here is the original post on Weiphone(Chinese only). http://bbs.feng.com/read-htm-tid-8644410.html

    Again, irrelevant.  Perhaps the user doesn't know they can activate lost mode.  Perhaps they've already replaced the device and don't care about the lost/stolen one.  Perhaps they are dead.  Perhaps, perhaps, perhaps.
    All that matters is that the device is in Activation Lock.  You're the one that bought an iPhone from someone you don't know.  You're the one that didn't take the proper steps to make sure Activation Lock wasn't a factor during your purchase.
    You (apparently) didn't know how to check to verify an iPhone isn't Activation Locked.  In that same level of ignorance, perhaps the rightful original owner didn't know they needed to remove Activation Lock, or how to enable Lost Mode, or to contact their carrier to blacklist the device.
    Either get the owner of the Apple ID to remove Activation Lock, get the original purchaser to contact Apple with proof of purchase and request the Activation Lock to be removed, or enjoy your iBrick.

  • HT201441 Find My iPhone Activation Lock: Removing a device from a previous owner's account. But what if You can't get a hold of the owner?

    I went through all the steps of resetting the phone now its telling me to give the apple ID of the previous owner but i can't get a hold of them, what do i do noww?

    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818
    JohnMoney1 wrote:
    I went through all the steps of resetting the phone now its telling me to give the apple ID of the previous owner but i can't get a hold of them,
    Then you have a Device you cannot use.

  • HT201365 Where do I find the iPhone activation lock in my settings?

    Where do I find the activation lock in my settings?

    There is no setting. Read here to understand Activation Lock:
    http://support.apple.com/kb/HT5818

  • HELP? Find My iPhone activation lock

    I bought an ipod touch from somebody and they didn't remove the device from their icloud. Whenever I try to contact the person they ignore me (go figure). Now I can't do anything on the ipod. Can someone please help?

    No, the only person who can help is the person who owns the Apple ID. Maybe you purchased a stolen iPod.

  • HT201441 I bought an iphone 5 from a friend who bought it at a pawn shop with icloud Find My Phone Activation lock

    i bought an Iphone 5 from a friend who bought it at a pawn shop with Icloud Find My Iphone Activation Lock and i have no type of contact or even knowing the original owner is there anything i can do. Can i go to the apple store and get a new Iphone or somthing

    You friend set you up, you purchased a brick. I were you I d return it or lose a "friend".

  • How can i open my iphone 5s activation lock without previous owner's account

    Please
    How can i open my iphone 5s activation lock without previous owner's account

    You cannot.  Get a refund if you cannot locate the previous legitimate owner.
    Find My iPhone Activation Lock - Apple Support

  • HT201342 my iphone is lock with icloud i want to open it please help me?

    بلدي 5S IPHON هي قفل بعد البرنامج يمكنك مساعدتي لفتحه من فضلك؟

    If you have just purchased the iPhone second hand and it is asking for the password to an Apple id that is not yours ,then the iPhone is locked to the original owner and only they can release it
    You will have to contact them
    Read this carefully it explains why you cannot use the iPhone
    Find My iPhone Activation Lock - Apple Support

  • My iphone is locked to an icloud account that I have lost the login details to. How can I change it to my current account set up on my PC?

    Can someone help that doesn't want £25 to do so?

    Hello Applehateruk,
    Thank you for the question.  It sounds like your iPhone is locked using Activation Lock:
    With iOS 7, Find My iPhone includes a new feature called Activation Lock, which makes it more difficult for anyone else to use or sell your iPhone, iPad, or iPod touch if you ever lose it. It starts working the moment you turn on Find My iPhone in iOS 7. With Activation Lock, your Apple ID and password will be required before anyone can:
    Turn off Find My iPhone on your device
    Erase your device
    Reactivate and use your device
    This can help you keep your device secure, even if it is in the wrong hands, and can improve your chances of recovering it. Even if you erase your device remotely, Activation Lock can continue to deter anyone from reactivating your device without your permission. All you need to do is keep Find My iPhone turned on, and remember your Apple ID and password.
    If you have forgotten the password to your Apple ID, you will need to reset the password for your Apple ID:
    What if I forget my Apple ID password?
    If you forget your password, you can reset it at My Apple ID (appleid.apple.com) or by contacting Apple Support and verifying your identity. Once your password has been reset, it will work normally with Find My iPhone and Activation Lock.
    If you forget your password and cannot reset it, you will lose access to your Apple ID and may be unable to use or reactivate your device. To help prevent this, visit My Apple ID periodically to review and update your account information.
    You can find more information about Activation Lock in the following article:
    iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • IPhone Activation: Incorrect Apple ID

    Hello.
    I was updating from iOS 7 to iOS 8, and they asked me for my Apple ID and password. I filled them in and then it told me that the Apple ID "****@hotmail.com" can't be used to unlock this iPhone. It's strange because it is a valid Apple ID and i used it for my iPhone before updating. I even tried to log in on iCloud on my laptop with this ID and it worked. What shall i do?

    Sounds like your device has been Activation Locked by another user. Did you purchase this device 2nd hand? If so, you will have to contact the previous owner to get the Activation Lock removed:
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
    Here is more info about Activation Lock:
    ACTIVATION LOCK
    Best of luck,
    GB

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