IPhone can't find the right back up after updating software

I updated my software a couple of days ago and backed it up 3 times just to be on the safe side. After updating and trying to restore from back up, the correct back up I made on that day is not showing up. So, now my phone is empty, all has been lost!
I went onto iTunes and pressed view, preferences and device and I can see the back up on there which is the one i'm after but it won't let me do anything with it. I have been to my local Apple store, but they are always too busy to give all their attention to you. They ran diagnostics and it said that the back up had been successful, but said they did not know how to help me recover that back up and should just look on google for solutions
Does anyone know how I can recover the back up, as I had all my contacts, pictures, messages, apps, etc on my phone
Thanks in advance

I figured it out. When I click on the Australian flag on the bottom right of the Home page, I can access the normal home page with music and movies you can search for. I tried the search window after clicking music and the normal songs and albums came up when I searched an artist's name.
I tried purchasing a song but it came up with an error message (I think) in Korean so it looks like I cannot purchase while I am in Korea. This really annoys me.
The Korean iTunes store does not seem to be operating properly. Search comes up with just podcasts and interviews and no songs or albums.
Even after accessing an English language iTunes store you cannot buy because once you click the buy button it comes up with a Korean page with blurb that one cannot understand if you do not speak the lingo. It doesn't look as if the purchase was successful. I am not going to even try again possibly risking buying something and not even knowing I have bought it (as I do not read Korean). Anyway the one time I tested, it didn't look like it was successful. Forget about it. It looks like I will have to find another way to buy songs. If I am to use the iTunes Store I have to wait to move to an English-speaking country. Thanks Apple for nothing!

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