Iphone constantly loses Cellular Data APN settings - PLEASE HELP
HI
I bought a 16gb 3gs iphone and contract from tesco just before Xmas. The settings I have used for APN and MMS are:
prepay.tesco-mobile.com / tescowap / password
Unfortunately the iPhone has an annoying habit of reverting to: idata.o2.co.uk / vertigo / password
Has this happening to anyone else how do I fix it??? This is the 2nd iPhone since the 17th Dec I have had that is doing the same thing.
;-(
I sent my 32gb 3gs pay-as-you-go iphone back to tesco to repair this self same problem. I received a letter in which tesco admits (and I quote) "Your phone has been examined by one of our engineers and unfortunately we have found that we are unable to carry out a satisfactory repair." They packaged a brand new iphone "to ensure you are not inconvenienced in any way." And, you guessed it, the replacement iphone has exactly the same problem of being unable to retain its cellular data network settings.
I believe tesco have been aware of this issue for some time, yet have carried on selling pay-as-you-go iphones in the hope they could find a resolution. Until today that is, when its customer care line started to announce pay-as-you-go iphones are no longer for sale - contract only. The tesco direct web site has now taken them off sale, but very quietly. They are still being advertised but you don't find out they are unavailable until you get to the the checkout.
I have persevered with tesco on the telephone (being passed from pillar to post) insisting that the iphone is unfit for purpose in that it does not provide - and has never been able to provide - the services promised. Today they agreed to give me my money back. Lets see if I get it.
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