IPhone could not be restored an unknow error has occured (9)

i was updating my iPhone OS when my niece knocked the cable off my computer & rebooted . Now I'm trying to restore my iPhone & getting this message ...

That's because your phone was unexpectedly disconnected. Close iTunes, re-boot your computer, disable all security software & firewalls, then see if you can force the phone into recovery mode:
Press and hold the Sleep/Wake and Home buttons at the same time. When your phone turns off, release the Sleep/Wake and Home buttons. Then, leave the USB cable connected to your computer, but NOT your phone, itunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

Similar Messages

I have an apple 3g, tried to update it to 4.2, but it wasnt successful, then they asked me to restore it .. to which im getting an error message of "the iphone could not be restored an unknown error has occured (error 1015), any solutions?

i have an apple 3g, tried to upgrade it to a 4.2 version, (previously it was 4.1). it wasnt successful, the computer asked us to restore it to the version which was last operational, and while restoring an error message appeared "the iphone could not be restored, an unknown error occured

"This error is caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple."
Taken directly from this article http://support.apple.com/kb/TS1275.
Plug your iPhone into iTunes and update it to the latest supported version, which is 4.2.1.
- Greg

HT1414 Mine keeps on saying that the device could not be restored, "an unknown error has occurred (2001)"!! Guess it's stuck in that dreaded "iPhone Recovery Mode" loop. The question is, which way out??? How do I get it out of the recovery loop??

Mine keeps on saying that the device could not be restored, "an unknown error has occurred (2001)"!! Guess it's stuck in that dreaded "iPhone Recovery Mode" loop. The question is, which way out??? How do I get it out of the recovery loop??

A quick Google search for Error 2001 would indicate that this occurs when you have a jailbroken phone or were trying to downgrade iOS. Is that true for you?

"The iPod could not be restored.An unknown error has occurred (1418)" Help!

Hope someone can please help me.
iTunes is asking me to restore my iPod, but an error occurs each time. This is the chain of events.
1) I connected my iPod to iTunes and it asked if I wanted to update iPod software. I clicked yes.
2) The iPod then changed from a colour screen to a monochrome screen.
3) I then had problems with my USB Connection/Driver which I have now resolved.
4) My iPod asked me to connect to iTunes and restore.
5) I connect to iTunes and the following message appears
"iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes" So I clicked the restore button.
6) The restore progresses until the following message appears
"The iPod 'iPod' could not be restored. An unknown error has occurred. (1418).
Basically I have read everything I could get my hands on to try and solve but nothing seems to work.
Really looking forward to some solution.
Cheers.
iPod 5th Gen Video (80GB) Windows 2000

Have you had a chance to look at this troubleshooting page? It may be of some help: Error 1415, 1417, 1418, or 1428 when restoring or updating an iPod in iTunes 7 or later

The ipod could not be restored an unknown error has occured (-50) help!!!!

hi my ipod sais that its full of "other" and is not able to be restored so i cant update it or buy music please help me pleeeeeeaaaaasseeeeeee! oh and yeah its a 7 day old apple ipod touch 8g please!!1

Have you had a chance to look at this troubleshooting page? It may be of some help: Error 1415, 1417, 1418, or 1428 when restoring or updating an iPod in iTunes 7 or later

"the iphone could not be restored an unknown error occurred (2)"

Yesterday I connected my iPhone 4 to my Windows 7 laptop, and went through to install the latest security update for iPhone through iTunes. When it was installing the software update, the phone froaze, and then this happened:"the iphone could not be restored an unknown error occurred (2)"
Now, I have uninstalled and reinstalled both Bonjour and iTunes, to no avail. I have done the iPhone reboot method, and the phone will be identified as "iPhone" but not recognised as mine. iTunes states this phone is in recovery mode and I have tried numerous times to restore it.
Windows doesn't detect the phone while this is happening. It will not restore and the error is still popping up. I have followed as many threads to rectify this but nothing seems to be working.
I can resore it on my iMac but the reset date for the iPhone on this computer is six months old.
Any suggestions?

When you say you uninstalled iTunes and reinstalled it, did you follow the directions in this Apple support document exactly? http://support.apple.com/kb/HT1923
That will make a difference on Windows computers. After that, try and reconnect and restore.

My iPhone 3GS 16gb, is stuck in restore mode, downloaded and tried to do a restore multiple times. Keep getting an error The iPhone "iPhone" could not be restored. Unknown error occured (-1). Cannot get it out of restore mode, keeps rebooting!

My iPhone 3GS 16gb, is stuck in restore mode, downloaded and tried to do a restore multiple times. Keep getting an error The iPhone "iPhone" could not be restored. Unknown error occured (-1). Cannot get it out of restore mode, keeps rebooting!
I have tried to hold the "home" and "power" button to reboot
I have tried powering it off
I have tried, to unplug the cable, hold the "home" button and then plug it in.
Can't check the SN or warranty, cause it is stuck in restore mode.
Is the hard drive gone? Should there be something replaced.

http://support.apple.com/kb/TS3694#error1
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
Usually this is caused by your antivirus or firewall blocking iTunes access to the Internet. It can also occur if the phone is jailbroken or if the computer you are using was ever used to jailbreak an iDevice.

Just the other night my phone desided to reset itself, and when i went to restore it it came up with The iPhone iPhone could not be restored. an unknown error occurred (-1).

Just the other night my phone desided to reset itself, and when i went to restore it it came up with The iPhone iPhone could not be restored. an unknown error occurred (-1).
Please Help i need this phone....and i dont have the money to replace it!

I havent jail broken it so its probable a hardware issue then.......well then.......
anyway thanks man
Cheers!

HT1414 iphone could not be restored an unknown error occurred 23

pleas help me repair my ip with erro iphone could not be restored an unknown error occurred 23

Try disabling any anti-virus software or firewalls and restore again. Copied from http://support.apple.com/kb/TS3694:
Error 20, 21, 23, 26, 28, 29, 34, 37
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.

HT1766 iphone could not be restored an unknown error occurred(4013)

iphone could not be restored an unknown error occurred(4013)

Hello there, alfyzeyjapple77.
The following Knowledge Base article provides some pertinent steps for troubleshooting your issue:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error4000
Particularly:
Error 4000, 4005, 4013, 4014, and 4016
After you perform each step, try to restore your device.
Restart your computer.
Disconnect all your USB devices from your computer and connect to another USB port.
Use a different USB cable.
Uninstall third-party security software.
Try restoring using an alternate computer.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT201210 iphone could not be restored an unknown error occurred (1644)

iphone could not be restored an unknown error occurred (1644)

I highly doubt you are using Snowbreeze.
Error 2003
Connection problem; change USB cable and check USB port.

HT201210 iphone could not be restored An unknown error occurred(2003)

iphone could not be restored An unknown error occurred(2003)

I highly doubt you are using Snowbreeze.
Error 2003
Connection problem; change USB cable and check USB port.

TS3694 the iphone could not be restored. an unknown error occurred

iphone4g 16 error
the iphone could not be restored. an unknown error occurred(-1)

That error is from jailbreaking your phone. It's now unfixable.

It showed.The iPhone"iPhone"could not be restored.An unknown error occurred(-1).

it showed.The iPhone"iPhone"could not be restored.An unknown error occurred(-1).

kasik252 wrote:
it showed.The iPhone"iPhone"could not be restored.An unknown error occurred(-1).
See your other post on this Topic...
https://discussions.apple.com/message/22108386#22108386

HT201210 the iphone could not be restored. an unknown error occurred (1015).

the iphone could not be restored. an unknown error occurred (1015).

Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
http://support.apple.com/kb/TS3694#error1015.

IPhone could not be restored an unknow error has occured (9)

Similar Messages

Maybe you are looking for