IPhone crashes dialing or receiving a call from a specific number

This problem i've had for a while.
Basically when i receive or make a call to a specific number ie (0191420**) my iPhone becomes unresponsive with the green incall bar across the top when i make the call and a complete crash when receiving it, although it logs the call as a missed call when the iPhone is restarted. I cant end the call until i restart the phone.
Originally the number was a business contact in my address book contacts, then, when i started getting the problem, I deleted the contact thinking it was corrupt. It didn't make any difference.
All my contacts are synced over mobileme and this contact was deleted over all my devices, powerbook, iPhone and iMac.
But still when i dial or receive this number and only this number the phone locks up straight away.
It started on my iPhone 3G then when i synced my new iPhone 3GS the problems continued even over a complete restore.
I'm thinking its something to do with the contacts list file but don't know how to correct it with out deleting all my contacts which isn't an option.
I've searched all the forums but nothing is mentioned about this specific issue.

Hi Macintoad,
I think I had the exact problem as what you are having. Having a greenbar on top while making call, and can not press any button, also the Iphone screen is blinking while a call is comming from that number and ontop of this, the contact name wont display on outgoing/incoming sms messages.
I did manage to fix it by doing this, hope this also works for you..
Backup all contact details to computer - address book.
Delete that specific contact detail (Hopefully you don't have too many contacts causing this problem - I only had 1 number causing this)from both your computer(s), and mobile me.
Add back all contact details from address book to your Iphone - I only add contacts, without any other settings (I had to reinstall all apps).
Add manually that number back to the phone, and then sync back to computer/mobileme.
Please let me know if this works...
Good luck!

Similar Messages

  • My new IPhone 6 will not receive a call from my wife's phone

    I have a new IPhone 6. It will receive and ring all calls except from my wife's IPhone 5?
    Her number is not blocked.
    Any help?

    Can your wife make phone calls to others? If her number is not blocked on your device, there is no reason you should not receive a call from her, unless she cannot make calls to others. A block would be the only reason you should not receive a call. Check with your carrier to make sure there is no restriction on their end.

  • Can my iPhone and MacBook Pro be hacked by receiving a call from an weird number?

    I received a phone call from a bizarre number. The guy asked me if I could confirm the number I saw on my screen. I did. then strange things started to happen to my MacBook Pro. I am wondering if through this call could somene have hacked my system. One of the things that happened to my MacBook Pro is that I went to make a make a presentation and the system apparently deleted all my cookies and now I have to enter my UserID and Password to every site I normally use.  Any guidance will be greatly appreciated.
    Thanks,

    >>...when you say "...erasing/reinstalling..." what do you exactly refer to? Save my documents and then reinstall the whole OS?...
    Saving, erasing the disk, then installing a completely new system & importing/migrating only your documents & files, rather than any software. Changing all passwords etc too.
    Which may sound extreme, but if something cropped up on your computer screen, with a number included, then someone called your 'phone & requested that number from the screen, and after giving it to them, it seemed as if they could control your computer... (what were the other strange things ?).

  • I received a call from a  +34 number while abroad, now all calls I receive come up as  +34 (still abroad)

    I received a missed call from a +34 number while abroad, I called it back, no answer, now all calls from (my usual contacts) come up as +34 (still abroad).  I'm not in the +34 dialing code area.  Is this a type of scam ?

    Hi Macintoad,
    I think I had the exact problem as what you are having. Having a greenbar on top while making call, and can not press any button, also the Iphone screen is blinking while a call is comming from that number and ontop of this, the contact name wont display on outgoing/incoming sms messages.
    I did manage to fix it by doing this, hope this also works for you..
    Backup all contact details to computer - address book.
    Delete that specific contact detail (Hopefully you don't have too many contacts causing this problem - I only had 1 number causing this)from both your computer(s), and mobile me.
    Add back all contact details from address book to your Iphone - I only add contacts, without any other settings (I had to reinstall all apps).
    Add manually that number back to the phone, and then sync back to computer/mobileme.
    Please let me know if this works...
    Good luck!

  • IPhone question:  when I receive a call from someone who is not in my contacts and I then decide to add that number to my contacts, is there a way to put it directly into a specific group?

    After receiving a call on my iPhone 4s I decide I want to add their number to a specific group in my contacts using the "Create New Contact" option.  When I do this it only is established in the "All Contacts" group.  Is there a way to add it directly to a specific group?

    hi, this thread already deals with the issue:
    How can I prevent getting calls from number that are not in my address book?

  • Random dial and receive call from one specific number

    What happens is on a random basis, my iPhone 4 dials a computer shop (I think) and yet they seem to be calling me. I have restored the iOS and have the same problem.

    Contact your carrier... and have her contact hers. Assuming they are SMS/MMS messages, that is. SMS and MMS are carrier features. Note that MMS messaging requires a cellular data connection.

  • How to block text messages but not calls from a specific number

    I want to block text messages from my father but not his phone calls. Is there a way to do this? I have an iPhone 5, but don't want to upgrade to IOS7 yet.
    Thanks!

        You have a fantastic phone, joy3141. I double checked features for the iPhone 5 and confirmed there's not a way to block messages from a specific contact without blocking calls too. Our Call & Message Blocking http://vz.to/MqEgqB is a great way to block unwanted contact from specific numbers, but it would block both calls & messages. If your dad is on your account and you're hoping to block all of his text messages to or from anyone, there is a text message block available at www.vzw.com/serviceblocks you can add to his line.
    Thank you
    JenniferH_VZW
    Please follow us on Twitter @vzwsupport

  • My device keeps receiving multiple sms from one specific number.

    I have an Iphone 4, my device keeps receiving multiple sms from my customer in Germany. I am in India. Although he just sends it once, I keep receiving them for days. Sometimes to the tune of 600 smses a day, even night. I have to turn off my sms notifications and vibration. I tried factory reset and all other resets, but only factory reset works for some time. After reseting it everything is fine for 3-4 days and then again the multiple smses start. The same sms again and again. It is frustrating. If I travel to another network area (roaming) it stops. But if I am back in my home network and my customer sends me a sms then it starts repeating itself. Only sometimes the smses are not repeated. I am on Vodafone network and had a huge fight with them but they claim that everything is smooth on their side. It is a problem with my Iphone. If I put my sim in another Iphone4, the smses stop. Help!!

    Hey there
    I’m sorry to hear you have been unable to text your dad! We certainly need to help get this sorted out as soon as possible. What we can do is research our systems to see if there have been any issues on our end receiving those texts. Can you please send me a private message by Clicking Here and include the following information?
    Full name
    Cell number
    Dad’s number
    Best time to reach you
    Thanks!
    Charise

  • Trouble receiving international messages from one specific number

    I cannot receive international text messages from my dad’s phone who lives in the Czech Republic (Vodafone provider) since 12/2014.  There were no issues prior to that date, and he did not change his provider. I can receive text messages from other phones also serviced by Vodafone in the Czech Republic. I can successfully send text messages to phones in the Czech R., including my dad’s, and he can successfully send messages to other cell phones in the US. Simply put, every combination works just fine except for one direction from his phone to mine. I have iPhone 6+, iOS 8.3, and I am not blocking his number (Settings/Messages/Blocked). I troubleshot this issue with Vodafone, and they swear that his messages reach the US.  I deleted my dad’s contact and put it back, did not help. Any ideas what it could be? Thank you so much,Dudley

    Hey there
    I’m sorry to hear you have been unable to text your dad! We certainly need to help get this sorted out as soon as possible. What we can do is research our systems to see if there have been any issues on our end receiving those texts. Can you please send me a private message by Clicking Here and include the following information?
    Full name
    Cell number
    Dad’s number
    Best time to reach you
    Thanks!
    Charise

  • Why does My iPhone crashe whenever i receive a message from one contact?

    My iPhone has lately started doing something weird. Whenever I receive a message on whatsapp from one contact. The phones screen sometimes goes black and the apple logo will pop up and then ask for my pass code like i have just turned in on. But the thing is that the message that my friend sent is not even in the chat history and he has to send it again. Why does it do this? It's really irritating me now.

    Hi Chappieswhappies,
    Thanks for visiting Apple Support Communities.
    You may find the steps at this link helpful with troubleshooting the app issue you're seeing:
    http://www.apple.com/support/iphone/assistant/application/
    All the best,
    Jeremy

  • I just receive a call from the number 316.

    I just receive a call from the number 316, ...... that was it, I answered, but nothing on the other line. I did a quick check to see if it was some type of message from Verizon, but nothing.
    And with the number being only 316. I'm concerned about possible hacking.
    Has anyone have any knowledge about this?

        I know it can be concerning when you receive a call from an unknown number phoenix911. Here's what we recommend to prevent this. I'm sorry our control is limited as to the origination of this call or its ownership.
    http://vz.to/Qy8Ww4
    JonathanK_VZW
    VZWSupport
    Follow Us on Twitter@VZWSupport

  • I cant call to a mobile number since yesterday, but can receive call from the same number. I am using iphone 4s. Is there any setting error?

    I can't call to a mobile number since yesterday, but still can receive call from the same number. I am using iphone 4s. Is there any setting error?

    you have to make sure that CFWD Bridge Mode under the Line tab of the SPA9000 where the SPA400 is registered is set to ALL...include VMSP Bridge and XFER Bridge Mode as well..power cycle then check if you are still getting one-way audio
    | isolate! isolate! isolate! |

  • I have viber installed on my iPhone. But whenever I receive a call from Viber, it would not ring. How do I fix this problem? How do I make it ring with incoming call?

    I have viber installed on my iPhone. But whenever I receive a call from Viber, it would not ring. How do I fix this problem? How do I make it ring with incoming call?

    Bring your phone into Apple for evaluation

  • HT204380 How do I receive facetime calls from someone not in my contacts?

    How do I receive facetime calls from someone not in my contacts?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • I got problem when trying to contact my iphone 4 using facetime,it did ringing,but my iphone 4 did not receive that call as if nothing happen.But,when the call ended,that call appeared in the missed call list.fyi both are connected to internet.

    i got problem when trying to call my iphone 4 using facetime with my Macbook Pro 13',it did ringing,but my iphone 4 did not receive that call as if nothing happen.But,when the call ended,that call appeared in the missed call list.fyi both are connected to internet.Help!! thank you in advance

    i got problem when trying to call my iphone 4 using facetime with my Macbook Pro 13',it did ringing,but my iphone 4 did not receive that call as if nothing happen.But,when the call ended,that call appeared in the missed call list.fyi both are connected to internet.Help!! thank you in advance

Maybe you are looking for