Iphone iOS update 7.1.2 freezing

I have updated my iPhone, iPad and husbands iPad to new 7.1.2 plugging in to my iMac/itunes with no issues.  This morning we plugged in my husband's iPhone and had to delete some apps and videos/pictures to make enough room for the update but did that.   The screen was still updating and taking forever, we finally unplugged it and restarted it again.   Long story short the phone itself now has the iTunes logo and plug in on it.  On the iTunes screen on the iMac that it is plugged into, it just shows iPhone 4S doesn't have his name or anything and just says restart required.
I of course am very scared we will lose all his information.  Is there somewhere to look to know his stuff is somewhere before we click restart (restore backup isn't an option showing.)   
Or does anyone else have any other ideas of how to get it to work without doing the above?   I have looked online at other sites for this issue and it appears many people had this problem and a hard reboot not the phone worked.  I have done that three times to no avail.
Thank you for any help!

There are several types of resets ..
Did you try ...
Tap > Settings > General > Reset > Reset All Settings

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