Iphone is not connecting to itunes. not showing as a device

Itunes is not recognising my iphone as a device.  i have tried all the trouble shooting from restarting computer to switching off my antivirus

Have you tried the steps in this article?:http://support.apple.com/kb/TS1538
Does your phone recgonize a charger? (if it was plugged into the wall outlet) You may need to try a different USB cord/different USB port. If that doesn't work, try to create a new user account to see if iTunes will detect the phone. If you take that step, make sure you disable automatic syncing by going to edit>preferences>devices and putting a check mark next to "prevent iphones, ipods and ipads from syncing automatically"

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