IPhone not listed under iTunes/Edit/Preferences/Devices

Why is my iPhone not listed under iTunes/Edit/Preferences/Devices ?

iOS: Device not recognized in iTunes for Windows
Since you are using a Windows based computer, could be anti virus software preventing iTunes from "seeing" the iPhone.
iTunes for Windows: Troubleshooting security software issues
You can also try turning off the Firewall.
And try iPhone: Restarting the Apple Mobile Device Service (AMDS) on Windows

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HT1414 its saying on itunes that my backup is corrupt so i went to edit preferences devices and deleted all my backups however its still saying the same

I have recently purchased a iphone 5 and i am trying to back up the phone however its saying the back up is corrupt so i went to edit preferences devices and deleted the backups however its still saying the backup is corrupt and not letting me sync my music

If you can't get the password correct, you CANNOT restore from that backup.
However, if you've been using your phone as recommended by Apple, there should be minimal data loss.
Your iTunes library is on your computer, so you can synch all your apps, music, movies, ringtones, etc, on to your new phone.
Similarly, contacts should be synched to Address Book, Outlook, or a cloud service for you to easily synch back to your new phone.
Pictures taken from your old phone and not synched to your computer are lost, but you would have been synching those photos to your computer frequently as recommended. Other photos that you synch TO your iPhone are still on your computer.
You won't be able to get text messages back.

G470 Bluetooth not listed under Device Manager and not working

Hi,
Can someone teach me how to solve my G470 problem?
Its Bluetooth is not listed under Device Manager and I can't find it anywhere.
Before that, it isn't working at all.
Thanks
Solved!
Go to Solution.

hi athirah11,
Welcome to the Lenovo Forums.
Can you try the following:
1. Press the Windows key‌ +R, type devmgmt.msc and press Enter. On the Device Manager, click View > Show hidden devices and check if the Bluetooth device is being listed.
- Link to picture
- Link to picture
2. If the bluetooth device shows up under the Device Manager, do the following:
a. Under Control Panel > Programs, uninstall the Bluetooth driver/software (reboot if necessary)
b. Run the Bluetooth Driver Installer
- this will identify the type of Bluetooth Device installed on the system (eg. Qualcom Atheros, Intel, etc.) and it will install a generic Bluetooth driver. If successful, the Bluetooth device and its components should now appear normally under the Device Manager.
If the bluetooth device still doesn't show up, can you provide the model number of your G470 (eg. 59xxxxxx) fur further checking.
Let me know how it goes.
Regards
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HT1391 I have purchased a song from itune but it is not listed under my purchased items, why

I have purchased a song from itune but it is not listed under my purchased items, why

By 'purchased items' do you mean the Purchased link under Quick Links in the store ? If you do then do other songs that you've purchased appear there (music can't be re-downloaded in all countries) ?

Ipad backup not listed in itunes device backups but is on drive

I am trying to help a friend who upgraded their iPad mini to iOS7 but lost all the notes.
They did a backup but it now not listed in itunes device backups but I fount the folder on the hard drive with 8 other listed backups.
How do I add the original backup into itunes and restore from it?
Thanks anyone.
Simon

Hey Phantom42
Move them into folders that is listed below and iTunes should recognize it. Look in the Back up your backup sections to see the location.
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Regards,
-Norm G.

My ipad has been disabled and when connected to the pc it is recognized as a camera and it does not appear under itunes devices,really want to get it abled how do i tackle this?

my ipad haas been disabled and whe connected to the computer it is recognised as a camera,plus it does not appear under itunes devices,i really want to get it working,what is the solution to this,thanks in advance

Hello popsicles,
This first article should be helpful in getting iTunes to recognize your iPad once more:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the device is still disabled once it's appeared in iTunes again, please reference this second article:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Cheers,
Allen

HT201263 Hi when i connect my iphone to pc to use itunes it said :iphone can not connected to itunes bcs the device service is not started so ido not know what can i do!

phone can not connected to itunes bcs the device service is not started so ido not know what can i do!

restart apple mobile device in windows http://support.apple.com/kb/TS1567

IPhone not recognized by iTunes any more

iTunes 9.0.2 on a 2006 iMac 2GHz intel duo running OSX 10.5.8
iPhone 3Gs 32 gig
iPod (5th gen)
3 external hard drives, all the iTunes library stored on a Mybook 1 TB Firewire drive plugged into iMac direct, not via a Firewire hub.
I plugged my iPhone into the Mac this am, tried to sync the iPhone and got an error message saying that something was wrong with my iTunes.
Mac then froze.
Finally got the Mac back up after five attempts (eventually, had to unplug everything, including the mains to the iMac, plug in just the power, keyboard and mouse, press and hold power switch for 5 secs then plug in each extra drive when the Mac came back up).
Found something seriously wrong with iTunes as it wouldn't open when clicked on (Force Quit reported app frozen).
Deleted iTunes using AppZap then downloaded iTunes from Apple website.
iTunes now back up on iMac but can't find any of the music files (even when I carefully repoint the iTunes to the correct location for the iTunes library by iTunes/Preferences/Advanced then Change iTunes Media Folder Location). Each entry in the iTunes library now has a black exclamation mark against it,
Also, iTunes doesn't see my iPhone when I plug it in.
Also, when I plug in my iPod, get the error message "The iPod is synced with anotehr iTunes library. Do you want to erase this iPod and sync with this iTunes library?"
HELP!
By the way, I have TIME MACHINE running to a separate and dedicated HD. Can I not just "roll back" my iMac in the same way I could do with a PC, say selecting the iMac when it was last working fine (yesterday evening)??
Keeping fingers crossed and hoping for an answer....
Chris

Rather than create another "iPhone not recognized by iTunes" thread, I'll add to this one. I have an iPhone 3G 8GB.
After going through those steps you listed, my Windows XP installation always reverts back to the old Windows Apple iPhone drivers which only sees it as a camera. I've had it set to only pull from the iTunes drivers by specifying "Don't search, I will choose the driver to install" in the Hardware Update Wizard. Windows still doesn't like the iTunes drivers stating "the specified location does not contain information about your hardware". This location is the same as you noted: "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" which contains:
usbaapl.cat
usbaapl.inf
usbaapl.sys
All dated 7/22/2008.
My current drivers for the iPhone in my setup are still the MS drivers, version 5.1.2600.0.
usbscan.sys
ptpusb.dll
ptpusd.dll
Any help would be appreciated! Thanks!
-Alex
Message was edited by: Cassiux
Message was edited by: Cassiux

ITunes song purchases made using iPhone not visible in iTunes on desktop

My wife purchased some music on her iPhone 4S, and wants to transfer it to her Nano for running. When I launch iTunes on my desktop and sign in as her, the only music showing is one of my songs that I downloaded for free. Her music shows up on her 4S, and even on the 5S we just activated today, shich is also associated with her apple ID. Any idea what I'm doing wrong?

Have you downloaded the music onto that computer from the store or copied it from her phone ? If you use the same iTunes account then you should be able to redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page :
If you don't share the same account then you could login to her account and redownload it, but that might tie the computer to her account for 90 days : http://support.apple.com/kb/HT4627
You can also connect her phone to the computer and do File > Devices > Transfer Purchases to copy those songs over. But if that isn't the computer that she syncs the phone then you should turn off auto-sync first : Edit > Preferences, Devices tab, 'Prevent iPods, iPhones and iPads from syncing automatically' tickbox.
If that will be the computer that she will be syncing to then this page for syncing to a new computer may also be useful : https://discussions.apple.com/docs/DOC-3141

Backed up iPhone not showing in iTunes

I backed up my iphone before getting a new one but when I connect it to iTunes the back up does not show. Is there any other way to get the back up?

All backups are stored in iTunes from Edit > Preferences > Devices. If you dont see it there. you're doing it wrong. http://support.apple.com/kb/HT1766

My iphone not recognized in iTunes for Windows

my iphone not appear under devices in iTunes after connect it to windows pc

Have a look at this document:
http://support.apple.com/kb/TS1538

IPhone not recognized by iTunes after update

I recently downloaded & installed the latest update for iTunes and it actually removed iTunes and put and extra (& useless) shortcut for quicktime in my desktop. I uninstalled everything and reinstalled iTunes and quicktime with nor problem. I hooked up the iPhone and downlaoded the latest update for it as well and it crashed during the installation of it. I have since had to reboot on my roomates pc and it will not be come up in iTunes. My computer still recognizes it though. I have gone through all the steps in apples site and microsoft and have no clue what to do now. I use this thing all day every day and need the music and video capablities for "work" purposes. If anyone can help, thanks.

Symptoms:
iPhone not recognized by iTunes on Windows computer, however an iPod will.
The iPhone CAMERA appears in windows My Computer - but nowhere else.
Problem:
The Apple iPhone Driver has been replaced by a Microsoft Driver which enables the camera/storage, but did not allow it to connect with iTunes.
SOLUTION:
From Device Manager, Select the iPhone (under imaging/Portable Devices) and then select "Update Driver", Don't direct it to automatically search for a driver, instead, manually point it to search in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers - It should then "do it's thing" and install the correct apple driver - voila - iPhone is then recognized.
G-Man

My "Notes" app on my iPhone 4S is no longer syncing up with my "Notes" app on my PC or on my iPad. It was syncing up fine before. But no longer. How do I fix this so that whatever I type in iPhone "Notes" will appear in my other devices' "Notes"?

My "Notes" app on my iPhone 4S is no longer syncing up with my "Notes" app on my PC or on my iPad. It was syncing up fine before. But no longer. How do I fix this so that whatever I type in iPhone "Notes" will appear in my other devices' "Notes"?

See Recover your iTunes library from your iPod or iOS device.
tt2

Iphone not recognized in itunes after upgrade to snow leopard

after upgrading to snow leopard, iPhone not recognized in iTunes & does not show up.
Account OK in iTunes.
Any idea how to resume normal sync ?

Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

Isight not listed under firewire in system profile

hello all,
All of a sudden my isight is not listed under firewire in the system profile. I've tried restarting with it plugged in and with it not plugged in. The green light of the camera will come on for a few seconds then shuts off when i do plug it into a firewire port. I have tried both ports on the computer and it is the same thing with each. I use yahoo messenger and no camera is listed there anymore. I also have iglasses installed and it always worked great. I guess I need to know how to get the system to list it again!
Thanks in advance for any help!
Tim

Welcome to Apple Discussions, Tim
Sorry Tony's good suggestion did not work for you.
(1) You can try the other checks, including checks for things like bad cables or ports, from How to test your iSight to ensure it is functional. If you can, it will be particularly helpful to try your iSight on another Mac and try another iSight on your Mac.
(2) Click the highlighted items in System Profiler as follows to check for iSight:
If your iSight is still not recognized in System Profiler, try the suggestions in Apple's What to do if your computer won't recognize a FireWire device article.
(3) If you can get your external iSight recognized as a Firewire device in System Profiler but your iSight is still not working, you should next try all relevant suggestions from Apple's How to Troubleshoot iSight.
Be sure to include the checks for whether the problem is "application-specific" and "user-specific". Click here if you need help creating a new user account to check whether your problem is "user-specific" during Troubleshooting.
(4) If you cannot get System Profiler to recognize iSight as a Firewire device after trying all relevant suggestions, contact Apple or an Apple-Authorized Service Provider for service.
EZ Jim
Mac OS X (10.4.10) G5 DP 1.8 External iSight

IPhone not listed under iTunes/Edit/Preferences/Devices

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