IPhone not recognized by windows vista 64 bit

Hello, I use vista home premium 64 bit and I used to be able to sync both my iPod shuffle and iPhone 3GS in iTunes.
My pc does not recognize either device and there seems to be no USB mass storage device in device manager.
I have reinstalled iTunes , updated any drivers and such with no luck.
I have reinstalled vista and still can't get things to work.
Both devices are recognize by all of other pc I have access to such as a friends , work pc , moms laptop, etc.
Those pc use either xp or windows 7. Maybe it's just a vista issue but as I said before. It used to work just fine with vista.
I am at a loss as to why my own pc won't recognize these devices.

Also, See Here for Device Not Recognised
http://support.apple.com/kb/TS1538

Similar Messages

Iphone not recognized in windows vista

Windows Vista 64 will not recognize Iphone in itunes; i have updated to most recent itunes version, switched cables, switched usb ports, turned off virus protection. Error message is windows could not load the installer for wpd

I'd like to add to my previous post that I just tried to completely remove and reinstall:
*- iTunes*
*- Apple Software Updater*
*- Apple Mobile Device Support*
as from article at http://support.apple.com/kb/HT1923, and I made a full restore of the software (firmware) on my iPhone, but Vista still doesn't recognize the iPhone as a camera or any other kind of portable device.

HT1414 iphone not recognized in windows or itunes

iphone not recognized in windows or itunes

My iPhone 5 was not being recognized by two different computers, windows 7 and windows 8.1. My wife's iphone 5 had no issues. I followed all the advice on-line from re-installing iTunes, resetting my phone ( as new and backed up from cloud), device manager troubleshooting, re-install drivers, different cables, different ports. Oddly enough in the fianl analysis my iPhone only gets recognized when the cable is insert in one way into the phone. Flip the cable and it goes straight to "unknown device". Doesn't matter which cable I use, it only works on one side. My wife's works both ways. I can't explain it, but there it is. I put a dot with a permanent marker on the cable to identify which side goes up.

Using my USB, my ipod touch is not recognized in windows vista or i tunes. It wont even charge. If I connect it to windows xp, it immediately charges up and it recognized. Any help would be appreciated.

Using my USB, my ipod touch 2 is not recognized in Windows Vista or i tunes. If I connect it to my wifes Xp, ( where it was before) , it still charges up ( i tunes has been uninstalled. Any help would be appreciated. I have reinstalled itunes.

http://support.apple.com/kb/TS1538
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

My I pad is not recognized by Windows Vista

My IPAD and IPOD are not being recognized by Windows Vista.... Any suggestions?

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
 Cheers, Tom

IPhone not recognized on Windows 7 but recognized on iTunes

I follow all the steps to make my iPhone recognized on iTunes.
But it is not recognized on Windows 7. It don't appears on My Computer, and it does not ask for install driver when I plug it in.
It is very strange!
Sorry for my terrible english.
Please help me!

when we connect iPhone on windows 7, there is 2 device drivers it supose to install. One of then is called Aple iPhone and it is automaticaly installed by windows. I supose whe this is not listed is when we can't recognized the device on explorer, but in iTunes. Any sugestion to how do I install Apple iPhone icons mannually?

Iphone 4 is not recognized by Windows Vista

everyting was working great! iTunes recognoized the phone, synching was fine then...
the iphone is not recognized by Vista, no drivers are present in Device manager and the iphone does not even USB charge when plugged in to the PC.
I've reistalled iTunes but the drivers still do not show up.
I've tried to find the drivers on the Apple site but cannot find them.
Help!

I have had the same problem two times with two different iphones (3gs and 4). After spending more than 1 hour on the phone with apple support, the only thing that worked was using windows xp on another computer to update ios. The funny thing is that when updating to 4.1 I again used Vista and it worked. I suspect it is a firewall problem but don't know how to solve. If you update using xp you can go back and return all your apps, photos, etc from Vista, just make sure you backup before using xp.

Iphone not recognized by windows or itunes

Can anyone please help me figure out how to resolve this issue? My iphone 4 is not recognized by my PC. My OS is by Vista Home Premium Service Pack 2. I tried the various "device not recognized" troubleshooting to no avail. I tunes is up to date. I even turned off my security sw for a bit to see if there was a third party conflict...all to no avail. There has got to be someone out there who has the smarts to show me how to fix this. Please advise and many thanks in advance!

Jason,
I understand why Apple doesn't cover the water damaged phones under the warranty, but do you know why they don't fix them if the customer is paying? Is it just because they want the people to buy another phone so they can make more money? I guess I just don't get it.
The cost to repair a device and all of its components is more than the cost of a new device.
Other than the article I linked above, this is the part of the warranty/legal forms that would apply:
+"US v1.0+
+Apple reserves the right to refuse+
+service on products that have serial numbers altered, defaced or removed or that are damaged due to+
+accident, abuse, neglect, misuse (including faulty installation, repair, or maintenance by anyone other+
+than Apple or an Apple Authorized Service Provider), unauthorized modification, extreme environment+
+(including extreme temperature or humidity), extreme physical or electrical stress or interference,+
+fluctuation or surges of electrical power, lightning, static electricity, fire, acts of God or other external+
+causes. In such event, Apple may return the product to you without servicing it, and may charge you the+
+Diagnostic Fee."+ from http://images.apple.com/legal/terms/repair/docs/070108aiphoneOOW.pdf
-Jason

Iphone not recognized by Windows 7

iPhone 4 no longer recognized by Windows 7, 64-bit desktop. The iTunes diagnostic shows everything working satisfactorily, and Windows Control Panel, under Devices and Printers, shows the "Apple Mobile Device USB Driver". The Properties for that device show the driver as working properly. However, when I plug the iPhone into a USB port (using both a port and cable that formerly worked fine with this iPhone), Windows attempts to install a driver, and fails. The resulting message is "MTP USB Device Device driver software was not successfully installed". Further investigation gives me a message "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)".

This problem is very simple to solve. NO UNINSTALLATION REQUIRED.
If your experiencing with this problem, please follow the steps below:
1. Completely Turn-OFF your Apple Device (iphone, ipod touch or ipad)
2. Connect your Apple device to your windows PC or laptop USB.
3. Once it is connected, your apple device will turn-ON automatically.
4. Once it is ON, Enter your password or if you have. You will notice "Installation of driver" at the right side of your task bar. (icons located below at the right side of your monitor near the clock)
5. While it is installing, wait for the Notice "Failed Installing the driver".
6. Do not close the message.
7. Right click My Computer and click Manage. Click Device Manager and right click "Universal Serial Bus Controllers" then click Scan for hardware Changes"
8. After that, you will notice, windows will again "Install the driver".
9. Driver Installation Successful.
10. Right now, you can open and view your pictures from your Apple device in your computer.
Note: The good thing of this solution is you can apply it in any windows OS computer where you get an error or problem once you connect your Apple device in it.
I hope this will help.
Message was edited by: Vanzelot

My iPOD touch is not recognized by Windows Vista

My iPOD touch shows a USB cable pointing to the iTunes logo. In addition, my computer doesn't recognize my iPOD.

iOS: Device not recognized in iTunes for Windows
Then restore via iTunes.
iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad

HT201401 IPHONE NOT RECOGNIZED IN WINDOWS OR ITUNES

iphone isn't recognized in windows or itunes windows recognizes it as a digital camera that i do have but is not connected

iOS: Device not recognized in iTunes for Windows
iPod not recognized in 'My Computer' and in iTunes for Windows

IPod is not recognized by Windows Vista - possible solution

During the past couple of weeks that I faced this problem I found out that a lot of people had the same question as I did.
Here is a possible solution.
I have HP Pavilion laptop with Windows Vista. After I connected my new iPod – it didn’t show up in My Computer as a new device and in Device Manager it was listed in “Other devices” with a question mark next to it. I already had iTunes installed – it didn’t show up in iTunes. On the attempt to reinstall the driver I had a message that the driver was found but an error occurred while installing it.
Here is what I did:
1. Install iTunes (it has iPod driver for Vista in it).
2. Turn on iPod and connect it to computer.
3. Restart computer with iPod turned on and connected to computer.
4. On the start up the computer will begin automatically installing the driver and the message will appear in the corner that new device is being installed.
5. After it has been installed – check My Computer – you should see it listed there.
6. Run iTunes and configure iPod.
iTunes might run a little bit slow when configuring iPod for the first time.
Good luck.

if only this fix worked for windows xp or even 2000 (at my job)
insane, but it IS a driver/usb problem i now know, at least i've gotten that far.

Iphone not recognized by windows and itunes

I have an iphone 4 and it doesn't start. It says to connect it to itunes but it is not recognized by several PCs. Iphone only displays the apple when connected to the computer. Anyone can help?

Perhaps this will help:
http://support.apple.com/kb/TS1538
Regards.

ZEN 8GB - Not recognized in Windows Vista 32 Home Prem

My ZEN 8GB but it doesn't seem to work with Windows Vista 32 Home Premium.When I?connect it'sto?USB Vista says: "New hardware detected, installing?device driver".When looking at the status?(after a while) I get the message:?"Installing MTP-device failed".Finished!I installed the latest soft- and firmware but nothing.Are there more people with the same problem?Or anybody with a sollution?

I found a kind of solution.On the Creative website (> downloads > left side) you can find the MP3 Recovery tool.After running this tool (and a second firmware update) my?ZEN was recognized by Vista.Problem solved!?

Ipod touch not recognized in windows vista.

When i connect it, it doesnt charge, open itunes, and i can't even view the files on my computer. Ive tried many of the similar discussions in itunes support but it still has the same problem. I've tried reintalling itunes, updating ipod, restarting it, and so on... can anyone help? thank you

i tried to update the driver like it said in the link u sent me(i have windows vista) but when i was going to update it it said "windows found driver software from your device but encountered an error while attemting to install it(ive tried a few times with the same result) This device cannot start.(Code 10)" and after this i was forced to close the program

IPhone not recognized by windows vista 64 bit

Similar Messages

Maybe you are looking for