IPhone not recognized in iTunes when using WiFi sync

I have found that my iPhone is frequently not recognized when using WiFi sync. The only way to sync my phone when that happens is to use the old fashioned way--connect it to my computer via USB. Then the phone is recognized and syncs fine. The device shows even when I take my iPhone off power. But when I close iPhone and later reopen it and plug in my iPhone to power, often it is not recognized. I've tried everything I can think of but nothing works.
Any ideas?
talbryn

I am having the same problem. It was working just fine and then just mysteriously stopped showing up in iTunes (my iPad still shows up & syncs via wifi just fine--it is just my iPhone). Someone please reply soon, this is driving me nuts! Thanks in advance!!

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Ipod touch 2G not recognized by itunes when using wifi

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I am not trying to connect the ipod to the internet. it is already connected to it via wifi. I have no problem with that. I am trying to get iTunes to recognize the ipod through wifi, and not through a direct USB connection. Documents to Go will only download to the ipod through a wifi connection to iTunes. It will not download through the USB connection. If that is not possible, is there another app that I can download my Word or Excel documents, and work on them on my iPod?
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Iphone not recognized in iTunes when computer is connected to the Internet

I hope someone can help me with this.
When you log onto the computer and connected to the internet, iTunes takes almost a full minute to open and when I plug my iPhone in, the computer dings like it sees it, but it never shows up in iTunes. HOWEVER, if I am NOT connected to the internet, iTunes opens in 4 seconds and the iphone is recognized in iTunes.
So basically iTunes and iPhone only really works if there is no internet connection.
Any one hear of anything like this before?
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No, hadn't tried that. Did, but it didn't work... the loading bar made it a little bit further however it still froze. Not sure if this will help (or even what this means) but this is the error message it displays in the report to send to apple (however it won't even allow me to send it)
Date/Time: 2008-01-03 19:08:39 +0100
OS Version: 10.5.1 (Build 9B18)
Architecture: i386
Report Version: 4
Command: iWeb
Path: /Applications/iWeb.app/Contents/MacOS/iWeb
Version: 2.0.2 (200)
Build Version: 2
Project Name: iWeb
Source Version: 3920000
Parent: launchd [62]
PID: 721
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IPhone 6 does not show in iTunes when using WiFi

My iPhone 6+ shows up in iTunes when connected via USB. But if I disconnect the cable and turn off iTunes and then come back later it does not show up like my iPhone 5 did using OS 7.
I have the option selected in iTunes to "automatically connect using WiFi".
I have tried turning off my phone and restarting iTunes but it does not help.
Any suggestions?

Greetings Paul,
It sounds as though you are attempting to sync with iTunes via WiFi, and are running into some complications. After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes WiFi sync:
Sync using Wi-Fi
Open iTunes
To set up Wi-Fi syncing, connect your iOS device to your computer with the included USB cable.
Click the Device button in the upper-right corner. (If viewing the iTunes Store, click the Library button first.) If you don't see your device, choose View > Hide Sidebar.
In the Summary tab, select "Sync with this [device] over Wi-Fi."
When the computer and the iOS device are on the same network, the iOS device will appear in iTunes, and you can sync it. The iOS device will sync automatically when the following conditions are true:
The iOS device is charging.
iTunes is open on the computer.
The iOS device and the computer are on the same Wi-Fi network.
While the iOS device is in the left-hand column of iTunes, you can select the content tabs and configure sync options.
Click Apply or Sync to sync the iOS device.
If the iOS device doesn't appear in the Devices section or you can't sync, please try these steps.
Thank you for contributing to Apple Support Communities.
Cheers,
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My iphone 4 is not recognized by itunes when i connect it, wants me to restore to factory settings

my iphone 4 is not recognized by itunes when i connect to it, wants me to restore to factory settings. do i have to or is there a better way to fix it?

Howdy AndieKanaras,
It sounds like your iPhone is being recognized everywhere but in iTunes. I would use the troubleshooting for that issue in the following article, named:
If you don't see your connected device in iTunes for Mac
Thank you for using Apple Support Communities.
All the very best,
Sterling

My iphone 4 is not recognized by itunes when i connect to it, wants me to restore to factory settings. after i agree , an alert with error 9 stopped the sync. the phone wont start

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Thanks for the response. There is no cloud icon next to them. All of the songs play on the phone still and no song was purchased through iTunes. I added them manually and tried to remove them manually. According to my iTunes they've been removed but they are still on my phone and working.

IPhone not recognized by iTunes any more

iTunes 9.0.2 on a 2006 iMac 2GHz intel duo running OSX 10.5.8
iPhone 3Gs 32 gig
iPod (5th gen)
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I plugged my iPhone into the Mac this am, tried to sync the iPhone and got an error message saying that something was wrong with my iTunes.
Mac then froze.
Finally got the Mac back up after five attempts (eventually, had to unplug everything, including the mains to the iMac, plug in just the power, keyboard and mouse, press and hold power switch for 5 secs then plug in each extra drive when the Mac came back up).
Found something seriously wrong with iTunes as it wouldn't open when clicked on (Force Quit reported app frozen).
Deleted iTunes using AppZap then downloaded iTunes from Apple website.
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By the way, I have TIME MACHINE running to a separate and dedicated HD. Can I not just "roll back" my iMac in the same way I could do with a PC, say selecting the iMac when it was last working fine (yesterday evening)??
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Rather than create another "iPhone not recognized by iTunes" thread, I'll add to this one. I have an iPhone 3G 8GB.
After going through those steps you listed, my Windows XP installation always reverts back to the old Windows Apple iPhone drivers which only sees it as a camera. I've had it set to only pull from the iTunes drivers by specifying "Don't search, I will choose the driver to install" in the Hardware Update Wizard. Windows still doesn't like the iTunes drivers stating "the specified location does not contain information about your hardware". This location is the same as you noted: "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" which contains:
usbaapl.cat
usbaapl.inf
usbaapl.sys
All dated 7/22/2008.
My current drivers for the iPhone in my setup are still the MS drivers, version 5.1.2600.0.
usbscan.sys
ptpusb.dll
ptpusd.dll
Any help would be appreciated! Thanks!
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Message was edited by: Cassiux
Message was edited by: Cassiux

IPhone not recognized by iTunes after update

I recently downloaded & installed the latest update for iTunes and it actually removed iTunes and put and extra (& useless) shortcut for quicktime in my desktop. I uninstalled everything and reinstalled iTunes and quicktime with nor problem. I hooked up the iPhone and downlaoded the latest update for it as well and it crashed during the installation of it. I have since had to reboot on my roomates pc and it will not be come up in iTunes. My computer still recognizes it though. I have gone through all the steps in apples site and microsoft and have no clue what to do now. I use this thing all day every day and need the music and video capablities for "work" purposes. If anyone can help, thanks.

Symptoms:
iPhone not recognized by iTunes on Windows computer, however an iPod will.
The iPhone CAMERA appears in windows My Computer - but nowhere else.
Problem:
The Apple iPhone Driver has been replaced by a Microsoft Driver which enables the camera/storage, but did not allow it to connect with iTunes.
SOLUTION:
From Device Manager, Select the iPhone (under imaging/Portable Devices) and then select "Update Driver", Don't direct it to automatically search for a driver, instead, manually point it to search in C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers - It should then "do it's thing" and install the correct apple driver - voila - iPhone is then recognized.
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Refer to this article:
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http://support.apple.com/kb/TS1538

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Hi,
I have exhaustively searched the other threads as well as Apple support. I am running Vista 32-bit. I just received a replacement phone and I have literally never had so much as a hiccup recognizing, syncing, etc. on my laptop which is the only computer I have ever used with an iPhone. When I plug in my new phone initially, a pop up appears stating that Device driver is being installed. It will then appear in "My Computer" as a camera, but does not appear in iTunes.
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DR2238 wrote:
When I start ITunes and plug in my IPhone, ITunes will recognize the IPhone as normal, after about a minute, my IPhone will disappear and disconnect from ITunes. I have the most current ITunes and IPhone versions, I have tried different USB cables and different USB ports with the same result. The IPhone will still be listed as a camera in My Computer but not recognized by ITunes. If I unplug the IPhone and plug it back in, ITunes will recognize it again but drop it after about a minute.
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Thanks
It sounds to me like it could be something to do with some power saving mode you have on your computer, such as screen saver or some other power saving mode. Do you have a laptop or desktop PC? as I am more inclined to think that a laptop might cause it if it were running on battery.
The power saving modes/screen saver etc should be in the Control Panel, click Performance and Maintenance, and then click Power Options. In the power options box, have a look around in here and temporarily switch off the screen saver, and adjust the various power option values for the various parts of your computer, to the maximum length/or switch that option off so that it isnt used. After these adjustments, restart your computer and load iTunes up and see if the problem remains.
I never put my iPhone in airplane mode when syncing and I have never had your problem. But if my suggestion doesn't work, then it might be worth trying Piperox13 suggestion.

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Yesterday i updated iTunes to its latest version (10.1.1) in order to be able to update my iPhone 3GS to the latest OS version hoping to fix a problem with the phone's volume which goes all the way to low on its own. But ever since i updated iTunes my phone is not recognized by iTunes, yet it is recognize by my PC. I connect the phone, it beeps when connects, and the window that allows me to browse through the phone's camera roll opens, and it shows under My Computer. Yet it never appears under devices in iTunes. I have tried every single step recommended by apple.com without results. Does anyone knows how to fix this?? I need to back up my phone and i cant do it right now

Hello Mr. Mai,
I would be concerned as well if my iPhone and iPad were not recognized by iTunes. Thank you for providing all the information with the steps you took in regards to this issue. I found an article with a few more steps you can take (you can skip the steps you have already taken):
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
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See:
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Hi there Karin01,
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IPhone not recognized in iTunes when using WiFi sync

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