Iphone or ipad dont show in iTunes when hooked to my mac

iphone or ipad dont show in iTunes when hooked to my mac

Here is Apple's troubleshooter for this:
TS1591

Similar Messages

  • IPhone 6 does not show in iTunes when using WiFi

    My iPhone 6+ shows up in iTunes when connected via USB. But if I disconnect the cable and turn off iTunes and then come back later it does not show up like my iPhone 5 did using OS 7.
    I have the option selected in iTunes to "automatically connect using WiFi".
    I have tried turning off my phone and restarting iTunes but it does not help.
    Any suggestions?

    Greetings Paul,
    It sounds as though you are attempting to sync with iTunes via WiFi, and are running into some complications. After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes WiFi sync:
    Sync using Wi-Fi
    Open iTunes
    To set up Wi-Fi syncing, connect your iOS device to your computer with the included USB cable.
    Click the Device button in the upper-right corner. (If viewing the iTunes Store, click the Library button first.) If you don't see your device, choose View > Hide Sidebar.
    In the Summary tab, select "Sync with this [device] over Wi-Fi."
    When the computer and the iOS device are on the same network, the iOS device will appear in iTunes, and you can sync it. The iOS device will sync automatically when the following conditions are true:
    The iOS device is charging.
    iTunes is open on the computer.
    The iOS device and the computer are on the same Wi-Fi network.
    While the iOS device is in the left-hand column of iTunes, you can select the content tabs and configure sync options.
    Click Apply or Sync to sync the iOS device.
    If the iOS device doesn't appear in the Devices section or you can't sync, please try these steps.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • IPhone and iPad not showing on iTunes 11.1.1

    Just can't see them there at all, whatever I do.
    Restart iTunes, restart computer, restart iPhone, restart iPad, nothing seems to work.
    Any ideas?

    Hi Philippe Mion!
    I have an article for you that can help you troubleshoot this issue:
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • What can i do if my iphone nor ipad is showing up on itunes when i plug it in. i downloaded the latest version of itunes and all but still

    what can i do if my iphone nor ipad is showing up on itunes when i plug it in. i downloaded the latest version of itunes and all but still

    See http://support.apple.com/kb/TS1538 (windows) or http://support.apple.com/kb/TS1591 (mac).

  • My Iphone 5 is not showing in Itune 11.0.4.4 but it show in windows when I connect it to charge

    My Iphone 5 is not showing in Itune 11.0.4.4 but it show in windows when I connect it to charge

    See: http://support.apple.com/kb/TS1538

  • My iPad was disconnected during upgrade. I've tried restoring and resetting.  I just did an iPad erase in "find my iphone" and it still shows the itunes logo and the fire-wire cable on the screen with an arrow. It's currently plugged into my computer.

    My iPad was disconnected during upgrade. I've tried restoring and resetting.  I just did an iPad erase in "find my iphone" and it still shows the itunes logo and the fire-wire cable on the screen with an arrow. It's currently plugged into my computer. How do I remedy this?

    Unable to update or restore
    http://support.apple.com/kb/HT1808?viewlocale=en_US

  • HT201412 My iPhone 3 is not seen on iTunes when I connect it. It is also showing low battery but is not even charging and continously showing the Apple logo... What should I do? Thanks in advance, Jahnavi...

    My iPhone 3 is not seen on iTunes when I connect it. It is also showing low battery but is not even charging and continously showing the Apple logo... What should I do? Thanks in advance, Jahnavi...

    Jahnavi,
    two things to be looked upon in this case. First thing is about the battery. Once the battery has enough charge in it we can try a force restore on the phone to re-install the iOS.
    > Try a hard reset of the phone (Press and hold the HOME button and the Sleep/Wake button until the phone restarts and comes up with Apple logo). After trying this step, try charging the phone and see if the battery holds the charge.
    > Once battery has enough charge in it then we can force it to DFO mode and perform restore. For restore refer to this link.

  • Iphone 4 or ipad not showing in itunes 9.2 or 9.2.1

    Hi. I cannot get my iPhone or iPad to show up in iTunes 9.2 or 9.2.1. The only solution is to reinstall iTunes as it shows up after installation allowing me to sync. If I then restart the computer it doesn't show again so I then reinstall iTunes so that the devices appear. It only seems to affect the iphone/ipad as my old ipod shuffle appears everytime.
    Am really confused and wondered if you kind folks had any solutions as to the problem or have experienced this?
    Thanks Rob

    Hey guys,
    I work for an Apple Authorised Reseller in Tasmania. Today we had a customer come in with his recently purchased iPhone 4 with this exact issue. Where he could get the iPhone to appear once reinstalling iTunes but once the computer was restarted or turned off and back on it would stop appearing until iTunes was reinstalled again.
    I did I quick look online and found this topic with no answer. We were baffled at first but after a few routine tests like new data cable, connect to different USB, we ended up updating the customers Macbook 13" to the latest OS and any other updates available. One of those being the iPhone SDK update (don't know if this would help or not) but once we updated the lot his computer begun working without fail.
    I guess all I could suggest is make sure that your computer's OS and software is up to date.
    Aaron Nielsen
    TheMac Shop.

  • My ipod iphone and ipad not showing up on itunes devices

    my Ipod iphone and ipad not showing up on i tunes?

    If you have a PC
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

  • My icloud emails arent arriving most of the time and a few days ago my iphone and ipad started showing "Can't Get Mail" box. This has not happened before since I set up the iclud email address with the purchase of my ipad about a month ago.

    My icloud emails arent arriving most of the time and a few days ago my iphone and ipad started showing "Can't Get Mail" box. This has not happened before since I set up the iclud email address with the purchase of my ipad about a month ago.

    That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
    So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
    But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it...

  • In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???

    In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???

    Hi lepyykko,
    If I understand your question, you are trying to update your iPhone, but you are seeing an error message that iTunes for Windows is not installed, is that right?  The first step is to get iTunes successfully installed on your computer.  Then backup the iPhone before updating the iOS software.
    Are you seeing any error messages when you try to install iTunes for Windows?  
    If you can't install or update iTunes for Windows - Apple Support
    https://support.apple.com/en-us/HT201668
    Are you able to update your iPhone wirelessly?
    Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
    https://support.apple.com/en-us/HT204204
    Before you update
    Back up your device to iCloud.
    Update your device wirelessly
    The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
    Plug in your device to a power source.
    Tap Settings > General > Software Update.
    Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
    Tap Install, or tap Later to install the update later. If you use a passcode, you'll need to enter it before installing the update.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    https://support.apple.com/en-us/HT201263
    I hope this information helps ....
    - Judy

  • My 2nd generation ipod will not show on itunes when connected

    my 2 nd generation ipod does not show on itunes when connected

    Start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • Purchases on iphone or ipad are shown in itunes on my PC (greyed out) but are not transferred

    Purchases on iphone or ipad are shown in itunes on my PC (greyed out) but are not transferred

    Exactly. The transfer job starts, collects the information on new purchases ans finishes without any error messages. New files are shown in itunes with the 'sync' icon on the left and are greyed out ... it is the same with puchases (movies and tv shows only!) on my iphone 4 and ipad2.

  • My unlocked iphone 4 just says plug into itunes when i insert my Etisalat (UAE) sim

    My unlocked iphone 4 just says plug into itunes when i insert my Etisalat (UAE) sim. it then says restore. i have restored the phone a few times.still the same problem. my sim works in my samsung.

    Hi marissacav,
    Welcome to the Support Communities!
    The following article will provide some troubleshooting steps for this issue:
    iPhone, iPad or iPod touch: Not responding or does not turn on
    http://support.apple.com/kb/TS3281?viewlocale=en_US
    Cheers,
    - Judy

  • HT203167 I bought and downloaded the Ricky Gervais' Audiobook series "A Guide To" last year off of my old iPhone. Since i bought my new iPhone the audiobook dont show up in my purchased items list. Is there a way I can retrieve them without having to pay

    I bought and downloaded the Ricky Gervais' Audiobook series "A Guide To" last year off of my old iPhone. Since i bought my new iPhone the audiobook dont show up in my purchased items list. Is there a way I can retrieve them without having to pay again.Ty

    Sorry, but audiobooks cannot be downloaded more than once without charge. You will need to have the audiobooks in iTunes on your computer so you can sync them to your new iPhone. If the audiobooks are not in iTunes and you don't have a viable backup, you may be out of luck. You can, however, contact the iTunes Store, explain the situation, and see if they can make an exception for you.
    http://www.apple.com/support/itunes/contact/
    Regards.

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