IPhone recognition by Windows very erratic

Hi all,
I don't know whether this is an iPhone issue or a Windows iTunes issue, but I'll try iPhone.
I built myself a new Windows 7 PC last weekend, having used iTunes on Windows 7 on my previous one with very few problems at all. When I installed iTunes, it didn't recognise my iPhone when I plugged it in. So, I tried uninstalling everything iTunes and Apple related, rebooting, and then reinstalling everything again. This time, iTunes recognised my iPhone, and it synced fine, so I thought "job done".
When I next turned my PC on, iTunes didn't recognise my iPhone again, and this is the pattern it seems to have adopted: if I uninstall and then reinstall iTunes (and it only has to be iTunes, rather than anything else), it will find it, but then fail to after a PC restart.
On the Device Manager, Apple iPhone shows up under Portable Devices, and Apple Mobile Device USB Driver shows up under USB controllers. I've tried removing both devices, and deleting the drivers, then disconnecting and reconnecting to let Windows install the drivers again, and that makes no difference.
Under My Computer, it shows up as a portable device (with an iPhone icon, not a camera), and I can view the photos I've taken; under Devices and Printers, I have two "Unspecified" devices - an Apple iPhone, and Apple Mobile Device USB driver, and they are both represented by the "generic device" icon (white block with a green LED on it).
I've followed all the advice listed here - http://support.apple.com/kb/TS1538 - but I'm still having no luck.
Can someone point me in the right direction?

I can't offer any solution as I'm having exactly the same problem.
I suspect it's Windows 7 and / or 64 bit related as I've got iTunes 10.7 on Windxows 64 and Vista 32 machines, having upgraded my iPhone 4 to IOS 6. The Vista machine sees my iPhone in iTunes but the Windows 7 machine doesn't.
The iPhone shows up in Computer on Windows 7 and I can browse it OK.
If I go to the unsecified Apple iPhone, I can right mouse click and browse iPhone from there.
But I can't get into iTunes to reinstate some of the files I deleted last week to make room for a wireless intsall of ios 6.
If anyone has a solution, please advise.

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    ( allready tried extracting the AppleMobileDeviceSupport64.msi out of itunes64 installer and tried to direkt the driver to that folder but windows can´t find any driver in there)
    i´m running out of options. So the last thing i will try is this community.
    MFG
    Ynphin

    Okay, I'll tackle the drivers issue first. If it doesn't want to load the drivers, you will need to uninstall iTunes completely and then reinstall it. You need to follow the instructions in this support document exactly. http://support.apple.com/kb/HT1923
    After reinstalling it, start iTunes and then reconnect the iPhone. It should install the drivers from there.
    As far as pictures, the only photos that will show up in Explorer are ones in the camera roll. If you are talking about wanting to get the photos that you had originally synced from the computer to the iPhone, you will have to look into 3rd party software to get that. Touchcopy works on the Windows systems.
    Another question. When you look in Device Manager, do you see any errors, red x's or the yellow exclamation points?

  • Hi all, i can't sync over wifi between my iPhone 4 and Windows 7 64 bit, wifi sync works with the same phone and my Windows 8 machine, tried solutions from other threads with no luck, just thought i'd see if anyone else had any ideas, thanks.

    Hi all, i can't sync over wifi between my iPhone 4 and Windows 7 64 bit, wifi sync works with the same phone and my Windows 8 machine so the problem seems confined to Windows 7. I've tried solutions from other threads -
    Making sure everything is allowed through firewall
    Rebooting phone/laptop/router
    Disabling ipv6
    Disabling all networks except the one curently on
    Re-installing iTunes
    Restoring iPhone
    No luck with any of those unfortunately so i just thought i'd see if anyone else is still without wifi sync after trying those as well and if you ever found a fix, thanks.

    I just wanted to leave a note that it's working now. I'm not sure if it was the latest iTunes update that got it working or that i decided to start a new library instead of using the one i had backed up on Windows 8 (it didn't occur to me to check using the old library when i re-installed iTunes). But if anyone is having this problem, it might be worth trying again with a new installation of iTunes to see if the latest update works for you, and if not, try using a fresh library instead of a backup (by fresh library i mean discard your old library completely and start a new library, not just restore as new iPhone, a whole new library).

  • On the moment that I connect the Iphone 5 on Windows 8, it is not recognized by Itunes, but actually it appears as a usual USB cable, or as a camera. And then I can't synchronize the Iphone 5 with Itunes. So, what do i do?

    On the moment that I connect the Iphone 5 on Windows 8, it is not recognized by Itunes, but actually it appears as a usual USB cable, or as a camera. And then I can't synchronize the Iphone 5 with Itunes. So, what do i do?

    Hi pedro109,
    If your iPhone is recognized by the computer, but not seen by iTunes, you may need to restart the Apple Mobile Device Service, as described in this article -
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/TS1567
    Once iTunes recognizes the iPhone you should be able to sync it with iTunes. See this article
    iTunes 11 for Windows: Sync contacts, calendars, and other info with iPod, iPhone, or iPad
    http://support.apple.com/kb/PH12317
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • I have plugged my iphone 5s into windows computer, the computer picks up that its there and starts charging but keeps coming up with error message when i try connect to itunes... HELP!!!

    I have plugged my iphone 5s into windows computer, the computer picks up that its there and starts charging but keeps coming up with error message when i try connect to itunes... HELP!!!

    What does the error message say? (Precise text, please.)

  • I'm using windows 8 on my pc, and i have just downloaded the latest version of itunes, after i upgraded the latest version of itunes, it can't detect my iphone, but my windows/my pc does. Anyone knows how to solve this problem?

    I'm using windows 8 on my pc, and i have just downloaded the latest version of itunes, after i upgraded the latest version of itunes, it can't detect my iphone, but my windows/my pc does. Anyone knows how to solve this problem?

    Hi jstutsman,
    If you are having issues with your iPod nano not being recognized in iTunes after a recent update, you may find the steps and links listed in the following article helpful:
    iPod not appearing in iTunes - Apple Support
    Regards,
    - Brenden

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