IPhone will not turn on, charge or connect to a PC

My iPhone will not turn on, I was installing the iOS update on 4% battery which i've realised is bad and now my phone won't charge, turn on or even connect to a pc, i've tried pressing the two buttons to try fix it but nothing happens the screen remains black, ive tried charging it from a wall and nothing works at all! Is there anything else I can do?

Try:                                               
- iOS: Not responding or does not turn on           
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable              
- Try on another computer                                                       
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar                                     

Similar Messages

  • My ipod 4 will not turn on, charge or connect to itunes/computer. nothing has happened to it to cause any damage to the hardware.

    i have  n ipod 4th geration. it has no hardware damage or water damage. it will not turn on, charge, or connect to itues/computer. my computer will not even pick up any hardware connection when i plug it in. the screen stays black. ive tried holding the power and home button then letting go of the power button but nothing seems to be working. someone please help.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

    ipod 5th generation will not turn on, charge, or connect to macbook laptop. i was using it for music then all of a sudden the screen went black and was unresponsive. i have tried using other cords. also my home button is broken. someone please help!

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • IPod Touch 4G will not turn on, charge or connect to computer.

    I purchased my iPod Touch 4G in October 2010 in America. Last week, while my iPod Touch was connected to my laptop with the USB cable, I pressed the home button with no response. I have tried all forms of reset that I could find on the Apple website with little luck. The iPod Touch will not turn on, connect to the laptop, charge or show up in iTunes. I have tried on several occassions with numerous different methods to charge the iPod Touch but to no avail. There is no response to anything I do when trying to rectify the problem. I believe that my warranty is no longer intact as it has been over a year since the purchase, and I will not be returning to America again until the end of this year. I also updated the iPod Touch to the latest iOS version available before it ceased working.
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    For your error try:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
    iggy17 wrote:
    having the same problem does yours come up with a code that says it cant be connected (0xe8000065)?

  • HT1688 My iPhone 4 will not turn on even when connected to a charger?

    My iphone 4 is dead. Will not turn on even when connected to a charger. Have tried simultaneously pressing the wake/home buttons to no avail.

    Hello fredswolf,
    Thanks for the follow up and additional information. Based on the information you have provided, your iPhone may need to be serviced. The following link should help you get started with the process. Included, you will find information on topics such as warranty, service pricing, and express replacement service.
    Apple - Support - Service Answer Center
    http://www.apple.com/support/iphone/service/faq/
    Thanks,
    Matt M.

  • HT1349 my iphone will not turn on or charge?

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    The same when connected to the power adaptor?
    Do you have access to another USB dock connector cable to rule out a problem with the existing cable you are using?
    If not and you are in the U.S. or in any country where AppleCare is available and/or an Apple store, you can call AppleCare or make an appointment at an Apple store if there is one nearby. The iPhone includes a one year warranty.

  • HT4528 My IPhone will not turn on, I charged it last night and during a phone call it shut off and will not come back on.

    My IPhone will not turn on, I charged it last night and it had a complete charge and during a phone call it just died and will not come back on.

    Connect iPhone to Wall Charger for 10 minutes, it may turn ON itself. If still nothing, keep on charger and Reset, hold both home and power buttons for about 20 seconds until the iPhone begins to respond.

  • My iphone 4 will not turn on but when connected to the pc in itunes it says my device is in recovery mode and when i do SHIFT restore and select my ipsw it extracts then this 3914 error message appears someone help!!!

    my iphone 4 will not turn on but when connected to the pc in itunes it says my device is in recovery mode and when i do SHIFT restore and select my ipsw it extracts then this 3914 error message appears. i normal restore then it this error message appears 1601. and my iphone is in RECOVERY mode. and holding the power button and the home button doesnt do anything my latops just makes a ding sound after 6seconds. My iphone screen is just blank and will not come on and i really need help

    Has the iPod been wetted?
    Try DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Try on another computer.
    Also see:
    https://discussions.apple.com/message/12690674#12690674
    https://discussions.apple.com/message/13032101#13032101
    Last, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings

    My iphone will not turn on.... it froze earlier today and now it will not turn on all i get is a black screen with the apple symbol every once in awhile... also it will not connect to my computer so i can reset it to factory settings

        Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
    AshleyS_VZW
    Follow us on Twitter @VZWSupport

  • My iphone will not turn on. The only screen I can see is the charging screen. The phone does not seem to hold a charge

    My iphone will not turn on. The only screen I can see is the charging screen. The phone does not seem to hold a charge

        Sammyhunter lets get you back in action! Has there been any physical/water damage to the device? Try pressing and holding the home and power button together. Once the Apple symbol appears release both buttons. Keep us posted!
    AshleyS_VZW
    Follow us on Twitter @VZWSupport

  • My iphone will not turn on or charge?  What is wrong with it?

    My Iphone will not turn on and it doesnt show the battery charging, what is wrong with it?

    Try doing a hard reset by holding down the Home Button and the Sleep/Wake Button. This should either get the iPhone started back up or show you a battery icon. If you see the battery icon, go ahead and charge for about 20 minutes and it should be up and running.
    If neither of the two happens; you may need a replacement iPhone.

  • TS1398 3GS IPhone will not recognize a Wi-Fi connection at home or work.  We have tried turning it on/off as well as turning airplane mode to on while turning it off then back on again.  My 3GS IPhone is working fine with our router at home.  Thanks

    My husband's 3GS IPhone will not recognize a Wi-Fi connection at home or work.  We have tried turning it on/off as well as turning airplane mode to on while turning it off then back on again.  My 3GS IPhone is working fine with our router at home.  Please advise what our next step should be.  Thank you for taking the time to read this post!!

    Just to double check you tried eveyrthing take a look at this link http://support.apple.com/kb/TS1398 .
    Can also try powering off the home router, then the phone, and then power up the router wait for the signal and then power up the phone and see if he can connect.

  • My iphone will not turn on we plugged it into the charger in the wall,the charger in the computer,pc...what do i do?

    What do i do my iphone will NOT turn on it is like stuck its fine it hasnt been dropped kicked or thrown or hurt in any way its just i plug it into the wall in the charger it will not turn on its a black screen and also i hold the ON Button and its still not working I tryed plugging it into the Computer and still Nothing...What do i do?!?

    What do i do my iphone will NOT turn on it is like stuck its fine it hasnt been dropped kicked or thrown or hurt in any way its just i plug it into the wall in the charger it will not turn on its a black screen and also i hold the ON Button and its still not working I tryed plugging it into the Computer and still Nothing...What do i do?!?

  • HT4061 my iphone will not turn on it blacked out and will not turn back on

    my iphone will not turn on what so ever

    Is it still charging? Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting.
    If this does not work,try to connect in recovery mode, explained in this article:
    iOS: Unable to update or restore

  • My iphone will not turn one

    Hi, my iphone will not turn on. I've put it on charge and tried holding to the two buttons but nothing happens. What can i do?

    Connect iPhone to Wall Charger for 10 minutes, it may turn ON itself. If still nothing, keep on charger and Reset, hold both home and power buttons for about 20 seconds until the iPhone begins to start.

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