IPhone Won't turn on and won't connect to iTunes
HELP PLEASE my iPhone won't turn on it is stuck at the Apple logo and iTunes won't regocnize it I really don't want to buy a new iPhone please help
Try the steps in this article: http://support.apple.com/kb/ht1808
Similar Messages
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My iPad & iPhone won't connect to iTunes store.... it worked just fine earlier today... but not now.
My daughter also has an iPad and an iPhone and these too won't connect either (use the same iTunes account)
Nothing has changed since this morning, I've gone through all of Apples suggested troubleshooting guides but it still won't work!
Help?p.s. I just signed out of my apple id on daughters iPad and tried to create a new apple ID and still got the message CANNOT CONNECT TO ITUNES STORE......
so is this a problem with apple rather than my devices? Just seems weird that all our apple devices are doing this this afternoon when they were just fine this morning.......
P.P.S Just got a text from a friend with iphone and ipad......they are having same issue so at least I know it's not just me, so what's going on here APPLE????? -
My Iphone 5 suddenly turned off and there is only the Itunes logo with the usb image and arrow key. I've now connected to Itunes but it doesn't work
Have a look through this Doc
http://support.apple.com/kb/TS3281 -
while updating my iphone software it got intruppted and now showing connect to itune not getting restored please help
Try doing a hard reset on the phone;
1. Hold Home and Sleep/Wake buttons at the same time;
2. Wait for the Apple logo to appear (ignore the slide to Power Off option)
3. Let go of the buttons when you see Apple on the screen
4. Allow iPhone to reboot;
If you are still unable to get the phone to power on, charge, or connect to iTunes; it could possibly require service. (hardware replacement) -
I try to update my iphone 4 to ios 7.1.1. But now my iphone stucks in recovery mode and can't connect to itune. i use windows 7
Try the iTunes troubleshooting advice here:
Windows - http://support.apple.com/kb/ts1538 -
Help iphone won't connect to iTunes [mac]
hello my iphone won't pop up on iTunes [mac] and windows but it still can charge please won't show up even when I try
You are probably running OS 10.4 or 10.5 on a PPC Mac. No version of iTunes higher than 10.6.3 is available for these older Macs. I have the same problem, and while I can still use the PPC to sync my iPod, it can't be used to sync an iPhone 4 or higher. The only solution, as I discovered after upgrading to the iPhone 4, is to buy a newer Mac. I was able to get a 2006 MacBook running Lion for under $300, and that has been a lifesaver.
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IPhone 3GS wont turn on and is not recognised by iTunes
Okay, so my iphone is not working at all, i have tried everything possible. It will not turn on, itunes recognises it sometime for 30 seconds then it thinks i have not plugged anything in. I have tried DFU, recovery mode, checked the wires, updated itunes and nothing. The other day, it turned on with the apple logo but then just turned off and nothing has happened since. I am running out of options hear and it has run out of warranty. Any help would be much appreciated. thanks.
i am looking in to getting the iphone 5 however what is a hardware reset and it was working before but i dont know what i did to get it to work
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My iphone 5 doesnt want to turn on and show the connect to itunes screen
i cant turn on my iphone 5, it keeps showing me to connect to itunes but yet itunes doesnt pick ii up as well. i have tried everything but it wont budge. i need help please!!!!!!
Hello Cat13Cuellar
Not sure if you have tried the steps in the articles below to get your iPhone back up and running. The first one will force your iPhone into recovery-mode and iTunes should ask to restore your iPhone. The last two articles are for troubleshooting the connection to your computer depending on what type of computer you have.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Regards,
-Norm G. -
After most recent update iPhone won't connect to iTunes
i recently received a new macbook pro with lion. I proceeded to update my iphone with the latest software, and now it wont connect to my computer. How do i fix this?
Hello kellyh84,
Thanks for using Apple Support Communities.
To troubleshoot this issue where your Apple TV is not recognized in iTunes, please follow the steps in the article below.
Apple TV: Unable to restore using iTunes - Apple Support
Take care,
Alex H. -
It seemed fine before i could connect it and it would syncronize with itunes, it only happens on this computer my stephfathers computers itunes seems fine and my iphone can syncronize there
Read here:
http://support.apple.com/kb/ts3221 -
My iPhone won't connect to iTunes, after the new update. What should I do?
How do i get my iPhone 5c to connect to iTunes. It was just fine before the most recent update!
Hy there,
In order for you to solve this problem you have to follow these stept if your running windows:
1'st step is to go into the device manager
2 step is to go to portable devices (it is rught under network adapters)
3 step is to right clic apple iphone and click update drivers
4 step is to brows your drivers from C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
After that your itunes will pump up alown and youl see your iphone right there.
Good luck and sry for my bad righting.
Andrei -
Up to a few days ago my iphone would auto open my itunes. All of a sudden, although the phone showes up as a device it does not connect to itunes anymore. No changes made to the PC as far as I know. HELP!
Try holding down CTRL as you launch iTunes to see if it will repair the drivers.
Or try Cerbu's post here.
Or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
tt2 -
help
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I tried to update my iPhone 4 to iOS and it was going fine intell it got to the part where the screen was black with the apple logo and had the loading bar and it didn't load then it shut off for 30 seconds and turned on and said connect to iTunes I payed a lot of money for that phone and. I'm beyond mad......!!!!
We'll I don't have a laptop but can my carrier fix it I have only had it for 10 months and my 12 month warranty isn't up yet so can sprint fix it that my carrier
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IPhone won't connect to iTunes with Remote app
When I attempt to connect to my iTunes library using the Remote app on my iPhone 4 (iOS 4.2), it tells me the password is incorrect even though I'm 100% positive it is (it's only four digits, not too hard to get right). I was able to connect my iPhone to iTunes up until I installed iOS 4.2 - I think.
Anyone else having this problem?Follow theses steps and see if it helps.
* Open Finder and look for the iTunes in Applications folder
* Move the folder and the iTunes icon to the Trash
* Open Go and type Go to Folder.
* Type /System/Library/Extensions and hit return.
* Find AppleMobileDevice.kext and move it to the Trash.
* Similarly move AppleMobileDeviceSupport.pkg file to the trash
* Restart the computer
* Reinstall iTunes and see if the iPhone is detected.
Know more about the column of iPhone Transfer Backup. -
My iphone won't connect into itunes
So when i use a usb cord to connect my phone to my toshiba windows laptop the message asking to trust the computer keeps popping up on my phone. When i hit trust things go slightly back to normal, where my phone opens up the photo app on my computer and tries to import new photos. However instead of saying "Jessica's ipod" it now says "Apple Iphone" and Itunes no longer opens up and connects to my phone when i plug it into the computer, so i can sync things and back up, etc. This has only begun recently and it had been working fine since i got my laptop at the end of summer. I also have big cracks on the front and back glass of my phone and lots of damage, but this damage occured months and months ago and my phone was still connecting and working fine. Help is appreciated.
Windows doesn't detect iPhone: http://support.apple.com/kb/ts1538
You can also follow the steps in this article: http://support.apple.com/kb/ts5376
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