Iphone6 with 8.1.1 will not connect to wi-fi or mobile provider

my iphone6 os8.1.1 will not connect to wi-fi or mobile provider.

That's not much to go on. Did it ever connect? What troubleshooting have you done? Does it connect to all WiFi networks except one (your home network, perhaps), or does it fail to connect to any WiFi network? Do other networks show in the list if you go to Settings/WiFi?
Start with Settings/General/Reset - Reset Network Settings, which is the only setting in common to both WiFi and cellular.

Similar Messages

My iPad Mini with retina display suddenly will not connect to the Internet. It shows full wifi bars, yet no web pages will load. My Internet is working with all other apple devices in my house. The iPad also no longer works with celluar data.

My iPad Mini with retina display suddenly will not connect to the Internet. It shows full wifi bars, yet no web pages will load. My Internet is working with all other apple devices in my house. The iPad also no longer works with celluar data. I'm not sure what has happened. It was working fine a few hours ago. I have tried resetting it, ive restarted my browser etc. I tried to erase all data from my Ipad but I can't do that because it needs to sign into my Apple ID and use the Internet!

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Outlook 2013 Mail Setup Add Account crashes with Rundll32 error and will not connect to Exchange in Windows 8.1

I got a new Acer laptop with Windows 8.1 over 3 weeks ago, and installed Office Professional Plus 2013. I have an Office365 E1 subscription, but this Office 2013 is not associated with the subscription.
When I go to setup any email account using the automatic mode (primary will be Exchange Online with my 365 account, but I've tested POP email accounts with the same result), the Mail Setup crashes once the email address and password is entered and Next is
pressed. This error message is displayed:
"Windows host process (Rundll32) has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
The step displayed as in process when the crash occurs is the "Searching for [email address] settings". The first step "Establishing network connection" is checked complete.
I've run an Office Repair, and there's no change. I've run a clean boot, and even uninstalled/reinstalled with the same error still appearing.
If I use the manual setup mode and input the server outlook.office365.com, both the Check Name function and the Next button result in the error message:
"The action cannot be completed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action." The folks in the Office365 support community have told me that Office365 ExchangeOnline
servers have to be configured with the auto-setup and cannot be setup manually.
I've done both a system refresh and a system reset, and I'm still getting the Rundll32 error. I tried to run a reset from a disk, but the laptop does not want to run it from the external DVD drive (giving error messages), so that doesn't appear
to be an option.
I've searched extensively, and there doesn't seem to be any existing threads where anything like this problem is discussed.
Can you offer any ideas or solutions?
After THREE WEEKS of troubleshooting this, and some significant delays in getting help from support, I'm really close to returning this laptop.
I need an answer on this ASAP to see if you've got an insights before I return the laptop for a new one.
Thanks,
Jason

IMPORTANT: I found the solution. Another user figured it out and posted the answer on another thread.
Please spread this around to all other Outlook support techs so they know to point people in the direction of the quick (though very obscure) fix to this problem.
See this thread for how to disable graphics acceleration in Office, which iswhat causes the rundll23 error.
http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/rundll32-outlook-mail-windows-host-process-error/bf90e1fd-3985-4b15-bc50-f9b3e937a859?tm=1424345216297
Thanks,
Jason

IPhone 3GS with 4.2.1 will not connect to iTunes 10.6.3.25

When I plug my 3GS into my computer with iTunes pulled up nothing happens. It wont even charge. I have used the same cord and computer to connect to my father's iPhone 4 and his old 3GS. I have information on this phone that i really dont want to lose. someone please help.

iOS 6 requires iTunes 10.7. Here are the system requirements for iTunes 10.7.
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista or Windows 7
64-bit editions of Windows Vista or Windows 7 require the iTunes 64-bit installer
250MB of available disk space
Broadband Internet connection to use the iTunes Store
Macintosh System Requirements
Mac computer with an Intel Core processor and 512MB of RAM
OS X version 10.6.8 or later
Safari 4.0.3 or later
400MB of available disk space
Broadband Internet connection to use the iTunes Store

IPod touch 5th gen will not connect to iTunes, also apple mobile device usb driver does not appear in device manager. PLEASE HELP.

I recently purchased my iPod touch with no issues. After updating to iOS 8.1.1 I found that my iPod would no longer appear in the latest version of iTunes and when I searched for Apple Mobile Device usb driver in the device manager, it was nowhere to be found. I've already uninstalled and re-installed ALL components of iTunes and read every single help article. I've tried everything. What went wrong?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

WET610N will not connect to internet

I purchased the WET610N to use on my HDTV to stream Netflix via my 5GHz band, but my TV, xbox, PS3 will not work with the WET610N. The TV internet connection works with the Trendnet bridge my son uses on his xbox, but not with the WET610N.
My WET610N has been configured using the CD, IP configuration page and WPS. I have set it to use auto DHCP and static IP, with the settings matching the settings on my E4200. It connects to my local network with no problem, but will not connect to the internet. I've spent hours on the phone with Linksys support and they are unable to correct the problem. They sent me a replacement bridge (thinking the other bridge was defective), but the replacement is no different. The last tme I was on the phone with Linksys support, they told me there was nothing else they could do. Now I'm stuck with a remanufactured bridge that I cannot return to the store.
Any help will be greatly appreciated as this is about to make me crazy.

Connect the bridge to the router with the Ethernet cable.
Press and hold the reset button on the bridge for 30 seconds. Release the reset button and wait for 30 seconds. Power cycle the bridge.
Open the setup page of the router. Check the wireless settings of your router for both 2.4 GHz and 5 GHz wireless band. Make sure that Wireless MAC filter is disabled on your router.
Go to Status tab and click on Local Network sub tab. Click on DHCP Client table and check for the IP address of your bridge.
Open the setup page of the bridge with the IP address. Assign a static IP address to the bridge ( for example 192.168.1.250, subnet mask 255.255.255.0 gateway 192.168.1.1 ).Save the settings.
Open the setup page of the bridge with the new static IP address. Click on Wireless tab and go to Wireless site survey sub tab.
Select your network and try to connect to the network.
If it shows connected then disconnect the bridge from the router.
Power cycle the router and bridge. Once powered on the router and bridge, try to ping the IP address of the bridge when wireless.
If you get replies then both the devices are communicating with each other.
If it does not work with 5 GHz wireless band then try with 2.4 GHz wireless band.

My Deskjet 3050 J610 will not connect to my Virgin WiFi router for use with Apple Mac laptop.

I live in the UK and have Broadband access via a Virgin connection and WiFi router. My Apple MacBook laptop connects to the WiFi with no difficulties. However I have an HP Deskjet 3050 J610 printer which will not connect to the router. When I try to connect, the blue light just keeps on flashing but a connection is not found. Consequently my MacBook cannot "see" the printer on the network. Any suggestions? Thanks!

See if this helps.
Printer does not maintain wireless connection.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&tmp_task=solveCategory&cc=us&dlc=en&la...
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Brand New C309g will not connect wirelessly with ANY wireless security options enabled

Printer will connect via wired ethernet. I can use the http utility.
Printer will connect via unsecured wireless connection.
Printer defaults to autoconfig (169.xxx)when connected via WEP (both open and shared), will not connect with a manual IP address. Cannot access http utility.
Printer won't even autoconfig when connected via WPA-Personal - instead says "No connection found."
Printer is in the same uncluttered room as the router.
ALL OTHER wireless network devices work fine and keep up with security changes.
I have legacy devices on the network that make me want to run with WEP.
I've run the HP Network Diagnostic. It can access my router just fine. It cannot find the printer.
Router is D-Link DIR-655.
I jump through the right hoops - refresh router, restore factory defaults on printer, etc. All other wireless network devices work fine.
I want to pull an "Office Space" on this brand-new printer - please save me from doing so!
-mooi
This question was solved.
View Solution.

Ooops, my mistake. Thanks for pointing it out.
Another idea is to make sure the firmware is updated on the router.
Also, from the control panel of the printer: Setup > Network > Wireless Network Test. It will self-test the printer radio.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

I have OS 10.8.2 and use wireless at home just fine. When I visit a friend with only a cable modem internet my Mac Book Pro will not connect. What do I need to do?

I have OS 10.8.2 and use wireless at home just fine.
When I visit a friend with only a cable modem internet my Mac Book Pro will not connect.
I see that the Mac Book Pro is picking up the internet when I check the internet preference section but it will not open Safari.
What do I need to do connect via a cable modem?

You need to power off the modem for 15-30 seconds, then power back up and then connect. The modem is remembering the last connection (your friend).

My ipod touch has a usb cable picture with an arrow pointingto the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the powerbutton is pressed. what can i do to fix this?

my ipod touch has a usb cable picture with an arrow pointing to the itunes logo. the ipod will not connect to a computer and is unable to be turned off as there is no red power slider when the power button is pressed. what can i do to fix this?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My imac and ipad2 will not connect to the internet with Windstream using an 2wire DSL modem.

Help my brand new imac and ipad2 will not connect to the internet with Windstream using an "2WIRE" DSL modem. Windstream tech service is useless. i can connect with the built in router through Ethernet or wireless, but still no connecting to internet, help! windstream said everything is working on their end, yea right. What i do know is that both the mac and ipad work at other places and can connect with wireless connected to the internet, so i know it's not the apple products.
these are brand new machines with lion.
This is my first mac, so I’m still new to how it works, which is not helping either so a detailed help would be great. Please help before my wife losses it
thanks

There is a 2701HG-B, and a 2701HG-D. If not labelled on the modem, ask Windstream which one they presently supply or how to tell the difference.
By the way tell your wife it isn't that bad. At least you have an ethernet DSL modem. There were times where DSL modems had RJ-11, USB, and Ethernet, and all three were used to provide access. At least now only the craziest DSL providers still use those modems.

My mac air will not connect to the internet. There is an exclamation point in the wifi icon and when i go into preferences i see that it is setting its own IP address. I have a macbook that is able to connect with no issue. HELP

My macbook air will not connect to the internet. There is an exclamation point in the wifi icon and when i go into preferences i see that it is setting its own IP address. I have a macbookpro that is able to connect with no issue. HELP

Reset the TC to factory and start again.
Use all SMB type names for wireless and base station.. Not apple type names.. this is more important since Mavericks.
I also recommend different names for the different bands.
So for example.
TC name.. TCgenx (I use whatever the generation number is for the x.. eg TCgen4 or latest one TCgen5)
WIreless name.. TC24ghz for 2.4ghz
TC5ghz for 5ghz
You can also set the channel manually.
If you still have issues.. start with no security and then if it fails to connect there is something seriously wrong with the laptop. Did you upgrade install Mavericks?? That can lead to driver issues.. I would recommend a clean install.

HT2292 I recently got a new ipod touch and the new one will not connect to itunes. I've done all the troubleshooting and now I'm just plain frustrated. With the new update my old ipod froze and best buy gave me a new one. What to do?

My ipod recenly froze with the last update. bestbuy gave me a replacement. the new one will not connect to the computer or itunes. i followed all the instructions and - nothing. It's frustrating enough as i lost all my notes and work, but now I can't connect to sync with itunes. i don't get it. i'm not a supertech so i don't know what to do. help!!!!!!

Thanks, Bob! You are correct. And, we learned this as we spoke with APPLE TECH SUPPORT by phone on Christmas day (800-APL-CARE). One of their reps spent the time to help us troubleshoot this, but the boiled down conclusion is your answer, and to repeat for the benefit of others, here is what worked:
1. With our Belkin router set to "out-of-the-box" WEP 64 bit security, we could not get wireless access of any kind. Only with the Security Mode set to DISABLED, could we gain access.
2. Changing the router's security mode setting to "WPA/WPA-2...." and entering a new min. 8 char passphrase, and then entering that same passphrase into the IPOD Touch, and restarting the router, did the trick!
Based on this, and some info found in another posting, I can only conclude that the IPODs and IPHONES do not support WEP security mode in many generic routers used by thousands of consumers. Hopefully, those same consumers can figure out how to change their wireless router setttings to WPA/WPA-2 security mode and ALSO get all their other wireless devices (PCs, laptops, WII boxes, ROKU boxes) all reconfigured to WPA mode, too.
I THINK THE BOTTOM LINE HERE IS THAT THERE IS AN ISSUE THAT APPLE NEEDS TO ADDRESS WITH WEP COMPATIBILITY and it may also be the case that MOST CONSUMERS ARE USING WEP 64 BIT security on their home wireless routers?
In any case, it's working now, so anyone who is having problems should try changing to WPA mode and post back here if it worked for them!

My iPhone 4s will not connect with my home WiFi network. I have ios6 on my phone. I have updated my IMac and my MacBook Pro with iOS 10.8.2. Anyone have any suggestions? It was connecting with no problems prior to updating my two computers.

My iPhone 4s will not connect with my home WiFi network. I have ios6 on my iPhone. The connection was working perfectly before I updated my IMac and my MacBook Pro to ios 10.8.2. I have had ios6 since I purchased the phone a couple of months ago. It searches for a network and finds them, but when it asks for my password, it will not accept the password. Have never had this happen before.

Hello krosebear,
Thank you for using Apple Support Communities.
If you are having difficulties connecting your iPhone to a Wi-Fi network, the following article should provide troubleshooting that should help you resolve the issue.
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
Regards,
Jeff D.

TS1702 My brand new iphone5 will not connect to my home wifi even though my ipad and old iphone do connect with no problem. What can I do?

My brand new iphone5 will not connect to my home wifi even though it recognizes it. My ipad and my old iphone4s connect with no problem. Any thoughts?

Although your other devices connect okay, it would be worth resetting your router by switching if off for disconnecting it from mains power for 2 minutes and then switch it on again.
Good luck and do report back.

Iphone6 with 8.1.1 will not connect to wi-fi or mobile provider

Similar Messages

Maybe you are looking for