IPhones can connect to each other in Facetime, but new iPad mini can't

I just bought a new iPad mini. One of the main reasons my wife and I wanted this was to help when we are long distance in our relationship.
When I try to make/receive a Facetime call with the iPad mini (with my wife's Apple ID) to my phone, it places the call and then when answered it gets stuck at "connecting" and never makes it past that point.
The weird thing is that I can then make the same Facetime call with my wife's iPhone 4 to my iPhone 4 on the same WiFi network, and it works just fine.
I tried installing a VPN on the iPad Mini to see if that would help as I saw some threads where people said it was the kind of data packets being sent. I checked the router and plug and play mode is enabled. The IP address starts with 192 which one forum suggested is a double NAT problem, but that is crazy because I think half the US has an IP address like that.
Any help? This is driving me crazy. I'm going to bring it into the Apple Store this week sometime to verify that it has something to do with the way our modem/router/iPad are communicating, but I don't think they will be very helpful. I saw someone in there with a similar problem a few months ago and the guy just kept on telling the woman "it's your modem/Router/ISP's fault, not ours". Which is probably true to a degree, but Apple needs to figure out a way to avoid having this problem.

Hello Georgia2006
If you are having issue with connecting to the App Store and iTunes Store, then check out the articles below for some troubleshooting steps to get it resolved.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for using Apple Support Communities.
Regards,
-Norm G.

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have you sen the long post about this?
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Troubleshooting FaceTime http://support.apple.com/kb/TS3367
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http://tinyurl.com/a7odey8
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iOS: About Messages
http://support.apple.com/kb/HT3529
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http://support.apple.com/kb/TS2755
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https://discussions.apple.com/thread/4649373?tstart=90
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 Cheers, Tom

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Message was edited by: Neil Armstrong

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Thanks for using Apple Support Communities.
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Message Edited by bodywise on 08-04-2007 11:42 PM

I am trying to connect with a friend via FaceTime from my IPad to his IPhone and it will not connect. We are both on wifi. What are we doing wrong?

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Read this:
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http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
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http://ipadnerds.com/fix-wifi-issue-ios-7/
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https://discussions.apple.com/thread/4823738?tstart=240
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http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
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http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
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~~~~~~~~~~~~~~~~~~~~~~~
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http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
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http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
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http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
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http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
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http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
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http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT1695 Anyone else having issues with not being able to get wifi on their iPhone 4S? I can't even switch the wifi button to try and connect to my wifi at home but my iPad still uses the wifi just fine.

I can't even switch the wifi button to try and connect to my wifi at home but my iPad still uses the wifi just fine.

Thank you, I am trying to last option now. Resetting my network settings and if that still doesn't work ill have to go in to the apple store. Hopefully I won't need a new phone because I'm already at my limit with replacements on my AppleCare even though the issue with the phones 3 out of 4 times wasn't my fault and I can't afford to buy another phone.

IPhones can connect to each other in Facetime, but new iPad mini can't

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