IPhonne could not be used because Apple Mobile Device Service has not start
So I updated to iTunes 10.1.1.4 this morning, Since there was some "performance improvement". Worst decision ever because my iPhone 3GS does not want to connect to iTunes anymore I first got an error from Apple Software Updater that it couldn't install so I went on apples website and downloaded and successfully installed it.
I then get this random error about a service.
Here's an image of what the message is when I try and get it to connect to iTunes
http://i.screensnapr.com/mjaw7p.png
Once I saw this my first instinct was to go to Service and start it up myself! It was started so I restarted it! I then get this error
http://lulzimg.com/i01/c0ef8bae.png
So my last option was to uninstall every apple product(including bonjour, itunes, apple mobile support etc.) and restart my computer, Install again THEN restart computer. Still got the same service error. I did a CHKDSK on my computer afterwards to see what was wrong and found nothing. I really don't know what to do now except ask here. I will not format my computer since I have very important files.
P.S. When Uninstalling, I deleted registry files, everything that apple left over.
Faulting application path: C:\Program Files (x86)\Common Files\Apple\Mobile Device
That's unusual ... it's a 32-bit version of Apple Mobile Device Support that is crashing (taking the report at face value), but you've got a 64-bit system. Ever since the first iTunes 9.x version, AMDS has been 64-bit.
So I think we should try scraping all your AMDS and iTunes componentry out of there (especially the old 32-bit AMDS stuff), and then reinstalling the 64-bit iTunes (which normally should reinstall the 64-bit AMDS).
I'd also take some extra explicit precautions along the way, just in case. Best to print out a copy of these instructions, because at one stage of proceedings you won't be able to use a web browser.
Preliminaries
Download and save a fresh copy of the iTunes64Setup.exe (64-bit installer file) to your Hard drive. (Don't run the install on line, and don't start the uninstall just yet.)
http://www.apple.com/itunes/download/
Quit the MobileMe Control Panel for Windows if you have it installed and open. (Ay least some versions of that also use Apple Mobile Device Support, and so may interfere with the AMDS uninstall if they are open.)
*Uninstall Phase*
Head into your "Uninstall a program" control panel. Uninstall iTunes. Uninstall Apple Mobile Device Support.
Next we'll remove any left-over program files and folders.
In "Computer" open "Local Disk C:" (or whichever drive you have your program files installed on).
Open the "Program Files" folder.
Right-click on the "iTunes" folder (if it still exists) and select "Delete".
*Staying in the "Program Files" folder,* open the "Common Files" folder.
Open the "Apple" folder.
Right-click on the "Mobile Device Support" folder (if it still exists) and select "Delete".
Go back into "Local Disk C:" (or whichever drive you have your program files installed on).
Open the "Program Files (x86)" folder.
Right-click on the "iTunes" folder (if it still exists) and select "Delete".
Staying in the "Program Files (x86)" folder, open the "Common Files" folder.
Open the "Apple" folder.
Right-click on the "Mobile Device Support" folder (if it still exists) and select "Delete".
Empty your Recycle Bin.
*Reinstall Phase*
Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the reinstall by doubleclicking the iTunes64Setup.exe file you downloaded earlier. (This should also reinstall the 64-bit Apple Mobile Device Support.)
Reenable all security software prior to reconnecting to your network and/or the internet.
Does the install go through properly? If so, is the 64-bit Apple Mobile Device Service running now? If it is running, can you connect to the iPhone now?
Similar Messages
-
I recently installed icloud on my computer, and now when I plug in my ipod touch it tells me "ipod can not be used because Apple Mobile Device service is not started". I can not find anything on my computer or my touch that seems to have anything to do with it. Anybody have any suggestions?
I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
Why do I get an error message when I try to sync my IPAD with ITunes? Message reads Cannot be used because Apple Mobile Device Service has not been started.
AMDS for Windows
http://support.apple.com/kb/TS1567 -
My iPad 2 will not sync with the Pc through iTunes because: " Apple Mobile Devices service is not started". How do I start this service ?
See:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
When i plug my itouch into itunes a message comes up saying this ipod can not be used because apple mobile device service is not started. How do i fix this? Any tips?
This should work:
How to restart the Apple Mobile Device Service (AMDS) on Windows -
I need help figuring out why when I connect my iphone to itunes i get this message - this iphonecannot be used because apple mobile device service is not started. how can i fix it?
Type "apple mobile device service " into the search bar at the top of this page by Support and read the resulting help articles
-
When I tried to sync my iphone 4 and ipad in iturnes, an error message popped up saying this device cannot be used because Apple Mobile Device service is not started! What does that mean and how do I start service? I've had these devices for over a year and update and sync regularly and have never seen this message before!
I got that message yesterday. I'm new at this so don't know if this is the correct solution but it worked for me. I reset my iPod by holding the 2 buttons down until the apple appears AND I restarted my computer. After that everything worked.
-
I bought my IPad 2 from a friend. I have reset to clear all of his information out. I am trying to connect it to my computer to sync my itunes and I keep getting the message that my IPad can't be used because Apple Mobile Device Service is not started can anyone help with this?
I cannot find "Other" devices. I found Apple Mobile Device under Universal Bus Controllers but cannot see "recovery mode" or any other status. I use Windows Vista.
When I try to restart Apple Mobile Device Service I get the following message: "The Apple Mobile Device Service on Local Computer started then stopped. Some services stop automatically if they are not in use by other services or programs". What does this mean?
During the last 48 hours I was able to see my iPad in iTunes only one time during many attemnpts to connect . I haven't been able to see it during the llast several attempts.
Any suggestions? The standard suggestions have not worked: i.e. stop then start AMDS; tuurn off iPad and PC, then restart both and reconfrom iPad to PC; reload iTunes. -
I just tried to connect and sync my iTouch 4G to iTunes and got this error message: " This iPod can't be used because Apple Mobile Device service is not started". I just did the upgrade fo Safari and iCloud. Any suggestions?
Thanks!
Dan FarrellI corrected the link in the previous post you responded to, but here is the correct link again.
http://support.apple.com/kb/ts1567
B-rockt -
I keep getting an error message saying "This iPod cannot be used because Apple Mobile Device service is not started" and i have no idea what that means so any help will be much appreciated, i just want to add more of my music on it
I got that message yesterday. I'm new at this so don't know if this is the correct solution but it worked for me. I reset my iPod by holding the 2 buttons down until the apple appears AND I restarted my computer. After that everything worked.
-
I wanted to reset my device and delete everything in it. When I try to connect I tunes says "This IPod cannot be used because Apple Mobile Device service is not started". I have tried the reset all content but I couldn't remember the password. Actually, I don't remember that I had one. How can I reset and operate it the latest OS? Thanks!
Do you have WinXP, Vista, 7? Or Mac OS X?
See here
http://support.apple.com/kb/ts1567 -
I'm trying to setup my new iPad2 - get message "This iPad cannot be used because Apple Mobile Device service is not started". What does this mean? I can't get anything up on my iPad. Frustrated!
Assuming that you are on a PC then there are intructions here for starting it http://support.apple.com/kb/TS1567 , and for a Mac http://support.apple.com/kb/HT1747
-
I was trying to back up/sync my iphone 3GS ut the error message says I can't because Apple Mobile Device Service isn't started. I don't know what thisis. Help.
See Here
AMDS for Mac
http://support.apple.com/kb/ht1747
AMDS for Windows
http://support.apple.com/kb/TS1567 -
Help please. i am having trouble. i have not changed any setting of my Ipod Touch neither my Itunes, that's why i wonder why this prompt came out and i cannot sync my ipod because i want my downloaded apps (from appstore) be synchronized to my Itouch. thanks for help....
Did you try to restart AMDS again?
iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
Please help me
Try restarting it by:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
Maybe you are looking for
-
On December 31st the client would have open service orders in old company code. We wish to transfer these service orders to a new company code. How to calculate WIP and post balances to WBS in the service orders in new company code. Getting lost! Any
-
MacBook, low on memory, won't boot up completely
My old and proud macbook is maxed on memory space...which is why I assume it is not booting up completely. I turn it on and it goes into just the lovely outer space milky way image...and stays there. Is there any way I can get it to launch all the wa
-
Using latest PS CC 2014 how to take a png and fade it
Latest PS CC 2104, I have a lower third name title text png file that is about 2/3rds across the bottom screen - I need to fade out the last 1/3 of it...how?
-
Two Dimension Hierarchys based on one Logical Table
Is it possible to have two dimesion hierarchys based on one logical table? Suppose we have the following case: Accounts Table Code Name Category Subcategory Level 1 Level 2 Level 3 I would like to have one dimension Total > Category >Subcategory > Co
-
Sort in a Query as a Webservice ?
Hi everyone, I can't manage to apply a sort filter in a query as a webservice, is there a way to do it ? We are using BO XI R2 with webi. thank you. Sebastien