IPhoto doesn't recognize import device.

I have posted before without solving the problem:
I have a Canon EOS 350D which I want to import photos from. It is a supported camera. When I plug in the camera and open iphoto 5.0.4 the Import icon isn't there. When I go to the application Image Capture I get the message No Image Capture device connected. I have tried connecting to the back of the computer and into the keyboard.
I created a new User account and no difference.
I have a sony DSC-S70 that I have imported photos from for years so I plugged it in to both computers. It creates the same situation. No import in iphoto and no image capture device
I used the disk Utility to Repair disk Permissions but no change on either computer.
Should I save all photo libraries to CD and re-install iPhoto??
If so, are there any suggeations as to how to best make sure I have the photos to retreive again?
G-4 dual 1.4 and G-4 Mac OS X (10.3.9)
Posted: Mar 19, 2006 1:54 PM

hello Jerome - If you're using a card reader, the default application should open automatically. When you're going directly from the camera, Apple recommends that you turn on the camera after it is connected via USB. To set the default action, open Image Capture and use Preferences.
If you've done this and neither iPhoto nor Image Capture can see either of your cameras, it would appear something more basic has gone sideways. Does your keyboard work if you switch USB ports (ie, do you have a bad port?). If the keyboard still works, I'd try running MacJanitor and whatever other disk and maintenance utilities are available and try again. Perhaps there are some other ideas?? before you back up your data and reinstall OSX. John

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