Iphoto won't import iphone video

This should "just work" and it "just doesn't."  I am trying to import a movie I made on my iPhone 4 to the latest iPhoto.  I can see the video which I shot, but when I click on "import all" it just hangs with a beach ball.  I have to force quit iPhoto. 

Thanks for the tip.   Using image capture does import and allow me to delete photos.  However, also I'd like to know why iPhoto keeps having this problem.  It's not just a one-time occurence.  I also had this problem with a movie FOR the iPad that I made with QuickTime 7 Pro.  iPhoto seems to have a bug in this respect, or my configuration is hosed somehow. 

Similar Messages

  • IPhoto won't import .mov video from iPhone

    I just got my wife a new Mac mini.  It is running the latest versions of Mountain Lion and iPhoto.
    She's recorded some short videos of the kids with her iPhone (4s), and wants to organize these in iPhoto alongside pictures of the kids (she's done this before).
    However, since getting her new computer, when she tried to import the videos, she got an error message that said the files were an unrecognized format.
    We were able to retrieve the videos and copy them to her hard drive using Image Capture; however, she would still like to import them to iPhoto.
    Any help is appreciated.
    Thanks.
    -tri

    There are many, many posts of this nature in these forums.  See, for example:
    iphoto won’t import mov video
    For many, rebuilding the XPC helper cache solves the problem off the bat. In terminal try this, and reboot:
    sudo /usr/libexec/xpchelper --rebuild-cache
    The above posted by Andy Ball on a thread related to a similar problem with Aperture:
    Re: Import video to Aperture library on Mountain Lion
    Other things to try:
    1. create a fresh iPhoto library and try that.  (hold down opt while launching iPhoto)
    2. create a new OS X user (in system preferences) and try there.
    In my case – and many cases – neither of those things work either, which means the problem is system wide.  Again suggesting that the xpc helper solution might work. But for me it did not either.
    There are other suggestions that there are conflicts with Perian (on Yosemite) and flip4mac.  In my case uninstalling both of those didn't solve it either.
    So maybe one of those solutions will work for you, results apparently vary.  But this is a huge unresolved issue many others are having as well.  I have a case with a senior apple advisor open, still unresolved. His suggestion of course, at this point, is an archive and re-install. I'm not ready to go there yet.
    BTW, another thing he had me try was to import the file with Image Capture (which works).  Then open it in QuickTime Player X.  Then try exporting to 480p.  Does QuickTime crash?  It does for me.
    My summary:
    1. Files successfully import with Image Player.
    2. Files play with QuickTime Player X.
    3. QuickTime Player X crashes when exporting to 480p.
    4. Files import with iMove.
    5. Files fail to import with iPhoto (unrecognized format as with OP)
    6. iPhoto import failure/errors are system wide and not specific to a library or a user.
    7. rebuilding xpchelper cache and rebooting in my case does not resolve issue.
    8. same videos import fine in iPhoto on a totally different system (laptop running same versions of OS X 10.10 and iPhoto 9.5.1)

  • Iphoto won't import mov video

    Iphoto 9.5.1 (mac mini, mavericks) suddenly stopped playing some mov videos. With iphoto library manager I found out that unplayable mov files are indicated in iphoto as pictures. When I press «reveal in finder» I still can play all the mov files via quicktime. But when I try to delete and re-import them into iphoto library I  always get the message «The following files could not be imported. The file is an unrecognised format». I deleted perian, quicktime 7, fip4mac, I did rebuild and repair of the library. Nothing helps (sorry for my English).

    I think I have the EXACT same problem. (Everything also up to date)
    I can't view movies that were viewable just days ago. (So, I am guessing this happened for me with the most recent OS update a day or so ago.)
    Some videos from my (non iPhone) cameras will play. But LOTS don't. Some have audio and no video. iPhone movies won't play at all.
    I can't import videos from my iPhone 5  into a library -- not even a brand new library. It gives me the same message that it is an unrecognized format. In fact, I can't import .mov files from two new Canon cameras that I imported from just days ago! I get the same error message.
    This happens with some variation in both Aperture and iPhoto. Actually, iPhoto shows many of my videos (except iPhone vids), unlike Aperture which lets me view very few.
    I have repaired and rebuilt the library/database. As I said, I have created a new library. No change - same problem occurs.
    iPhoto won't even let me export video.
    But, if I view the original movie file in finder, everything works fine, no problems - I can Quick Look it, open it in Quicktime, etc. etc.
    ** This is THE ERROR MESSAGE that I am getting TONS of in the console whenever I try to do just about anything with movies: **
    Any help greatly appreciated.

  • IPhoto won't import my videos. Help!

    I'm trying to import videos from my camera (Canon Rebel T3) into iPhoto. I've done this several times before, and it's always worked fine. Today, I'm trying to import a video but it keeps telling me that there is a problem downloading the image. I've also tried using Image Capture, but it will not import there either.
    What can I do? I need this video imported, edited, and online before Monday!

    As both iPhoto and Image Capture can't get the video, any chance that the file is faulty?
    Can you access it via a USB Card Reader?

  • IPhoto won't import .mov files from iPhone

    I'm trying to import the photos and videos from my iPhone and the following screen shows up:
    I've only had this trouble since updating to Yosemite. Any help is appreciated.
    MacBook Pro (17-inch, Mid 2010)
    8GB Memory
    2.53 GHz Intel Core i5

    There are many, many posts of this nature in these forums.  See, for example:
    iphoto won’t import mov video
    For many, rebuilding the XPC helper cache solves the problem off the bat. In terminal try this, and reboot:
    sudo /usr/libexec/xpchelper --rebuild-cache
    The above posted by Andy Ball on a thread related to a similar problem with Aperture:
    Re: Import video to Aperture library on Mountain Lion
    Other things to try:
    1. create a fresh iPhoto library and try that.  (hold down opt while launching iPhoto)
    2. create a new OS X user (in system preferences) and try there.
    In my case – and many cases – neither of those things work either, which means the problem is system wide.  Again suggesting that the xpc helper solution might work. But for me it did not either.
    There are other suggestions that there are conflicts with Perian (on Yosemite) and flip4mac.  In my case uninstalling both of those didn't solve it either.
    So maybe one of those solutions will work for you, results apparently vary.  But this is a huge unresolved issue many others are having as well.  I have a case with a senior apple advisor open, still unresolved. His suggestion of course, at this point, is an archive and re-install. I'm not ready to go there yet.
    BTW, another thing he had me try was to import the file with Image Capture (which works).  Then open it in QuickTime Player X.  Then try exporting to 480p.  Does QuickTime crash?  It does for me.
    My summary:
    1. Files successfully import with Image Player.
    2. Files play with QuickTime Player X.
    3. QuickTime Player X crashes when exporting to 480p.
    4. Files import with iMove.
    5. Files fail to import with iPhoto (unrecognized format as with OP)
    6. iPhoto import failure/errors are system wide and not specific to a library or a user.
    7. rebuilding xpchelper cache and rebooting in my case does not resolve issue.
    8. same videos import fine in iPhoto on a totally different system (laptop running same versions of OS X 10.10 and iPhoto 9.5.1)

  • IPhoto won't import video from a Samsung HZ15W digital camera.

    iPhoto won't import video from a Samsung HZ15W digital camera. What's the easiest way to get the video imported. Also, didn't prior versions of iPhoto accept this format?

    As you don't mention the version of iPhoto, I can only guess that you've been caught in the gap between Apple and Samsung. Somethign changed with iPhoto 11 and it's quite rigid about how timecode is handled in video and there's something not quite standard in the Samsung timecode. Google around a bit for more.
    And, as Larry say, try iMovie
    Regards
    TD

  • Isplash and Colorize files save as JPEG but Iphoto won't import them in.

    I bought both Isplash and Colorize apps to use the edited photos in an imovie video.  The programs both import my iphoto files seamlessly for coloring but when I try and save them in Iphoto or import them into iphoto I get this error.
    the file could not be imported (the file is in the iphoto library)
    Help?!

    the file could not be imported (the file is in the iphoto library)
    iPhoto won't import files that are already in the working Library package. How did they get there?
    I'm guessing that you did not use either of these apps as an external editor?
    You can set Photoshop (or any image editor) as an external editor in iPhoto. (Preferences -> General -> Edit Photo: Choose from the Drop Down Menu.) This way, when you double click a pic to edit in iPhoto it will open automatically in Photoshop or your Image Editor, and when you save it it's sent back to iPhoto automatically. This is the only way that edits made in another application will be displayed in iPhoto.

  • IPhoto won't import movies (.mov, .mp4) into the library since last upgrade to 9.5.1 (902.17)

    iPhoto won't import movies (.mov, .mp4) into the library since last upgrade to 9.5.1 (902.17). Error message is "File format not recognized". Before that, no problem. Had them first on SD-card over USB, tried then to copy to the HD (Desktop) and import from there, but didn't work. Imported successfully into iMovie and exported as .mp4, but even this is not recognized.

    As a Test:
    Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
    Import a few pics into this new, blank library. Is the Problem repeated there?
    Post back with the result.

  • IPhoto won't import new photos from Photo Stream.

    Hello,
    iPhoto won't import new taken pictures from Photo Stream. When I disable and then re-enable Photo Stream, all pictures will be imported to iPhoto. But when I take some more pictures, these won't appear in Photo Stream (until disabling/enabling Photo Stream in iPhoto).
    Anyone with similar experience?

    As a Test:
    Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
    Import a few pics into this new, blank library. Is the Problem repeated there?

  • Trouble importing Iphone videos

    I just imported all the videos and pics from my Iphone.  The pics all  show up but, ALL the videos have a "box" but, it's blank  ?????
    Need to see what they are before I can make movie...

    Well,  A.T.    thanx....You  have  salvaged  my  self  esteem.
    Let  us  go  where  no  man  has  gone  before...  LOL
    Date: Sat, 21 Dec 2013 12:00:36 -0800
    From: [email protected]
    To: [email protected]
    Subject: Trouble importing Iphone videos
        Re: Trouble importing Iphone videos
        created by A.T. Romano in Premiere Elements - View the full discussion
    Saunts
    The Premiere Elements learning curve is a serious matter. Nothing to be taken lightly or taken for granted. Every question is important, small or large. Never hesitate to ask a question. Every answer is always obvious once you have been there and done that. I often reflect on "the measure of a smart person is not what he/she knows but rather what he/she knows that they do not know". All that said, let us move forward zealously to get you moving forward with your project with some fine tuned communication.
    I have gone back and reread your whole thread. I think the light bulb may have lit here and that I bypassed the following.
    When  I  open  the  Organize  and  view  videos  section  that  is  supposed  to  show  ALL  my  imports.
    All  that  are  fully  showing  are  the  pictures...  ALL  The  Videos  are  located  in  a  "BLANK"  box  on  that  same  screen.
    Again,   If  I  select  the  "make  movies"  option   the  videos  are  able  to  be  dragged  down  to  the  timeline,  where  they  fully  appear. However,  I  cannot  view  them  in  the  selection  area
    On my re-read of your thread, it appears that your blank box is not in Project Assets in the Expert workspace of Premiere Elements 12 Editor. It is in the Elements Organizer 12 which is part of Premiere Elements 12. Is that correct? If it is,
    a. if you double click the blank thumbnail in that Elements Organizer 12, can you play back the video file there?
    And, what you are saying is that when you open this Elements Organizer 12 blank box in Premiere Elements 12 Expert workspace, you see the video and hear the audio just fine. Is that what is going on?
    Video thumbnail problem in the Elements Organizer is a frequent report. That is why details, such as the file extension of the file involved, are so important along with the other properties of the file.
    One way around this is to use Premiere Elements 12 Expert workspace Add Files and Folders (from computer hard drive) to get your file into Project Assets from where you drag it to the Timeline. Does that work for you?
    Before I go on and on, let us see if we are in sync on this.
    Your help on this is appreciated.
    Thanks.
    ATR
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  • IPhoto won't import videos from iPhone 6 Plus

    I'm trying to import the videos from my iPhone 6 Plus into iPhoto (9.6.1). iPhoto acts like it's about to import but it gets to the end and says it can't import the videos from the iPhone because they are in an unrecognized format (.MOV)
    I've never had an issue in the past, any suggestions on how to fix this?
    I'm using a brand new iMac with Yosemite (10.10.2) and iPhone 6 Plus.
    Thanks!

    As a Test:
    Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
    Import a few pics into this new, blank library. Is the Problem repeated there?
    Post back with the result.

  • IPhoto won't import photos from iPhone

    Hi - using a MBP 2.2, Leopard, iLife 08 and an 8gb iPhone. iPhoto used to import photos from the iPhone no problem - now it won't import it at all. Says it's an unreadable file (though a normal jpg).
    What gives? Same issue trying to import two jpg's rec'd via email (and dragged to my desktop).
    Any suggestions?

    I have this problem now. I have MacOS 10.5.1, iPhoto '08, and iPhone running 1.1.2.
    In my "camera roll" on the iPhone are 260 photos, all the pics I have taken since I got the phone. I imported some of them weeks ago with no problems into iPhoto. But now iPhoto can't import anything from the iPhone.
    iPhoto does know there are photos on the phone, because there is set of blank thumbnail squares that I can select to import. When I look at the photo info, I can see the file name, size, date, but all the other info is missing or incorrect. It doesn't have camera maker or model. Most worrying though is the height and width of the pictures are zero.
    I am thinking that there is some cache file on the phone that got corrupted somehow. Resetting to factory settings might help, but I really don't want to lose all the photos that I took from the holidays.
    I've tried the above suggestions and no avail: logged out and into the .Mac account; powered down the phone; reset the iSync history (interestingly, iSync does not recognize my phone when I do a device scan).
    I did try removing some stuff to make room, but still no dice.

  • IPhoto won't import my iPhone pictures.

    I updated my iPhone to the new iOS 7.0.3 software and now iPhoto '09 won't import my photos from my iPhone.  It keeps saying The file is in an unrecognized format.  How do I fix this?

    As a Test:
    Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
    Import a few pics into this new, blank library. Is the Problem repeated there?
    Post back with the result.

  • Iphoto won't import video from Canon S5 IS

    I bought a new Canon S5 IS camera and took some great pictures and video. The photos will import into iPhoto just fine. The videos imported fine at first (I have a few from the first time I used the camera) but now the videos won't import. In fact, I left the camera on all night "importing" but in the morning the imports had not happened and I had to force quit iPhoto to disengage the process. Is this an iPhoto issue or a Canon issue? Has anyone had this experience as well?

    iPhoto does not like importing BIG movies from cameras - use image capture to move them to the desktop and then import them into iPhoto - that works better - go figure
    LN

  • IPhoto won't import videos from digital camera or s4

    Up until now, I had been able to import videos from both. Now iPhoto won't even ask me to import videos. It just imports the photos.

    Do the cameras have the option to record in AVCHD? If so is that what you're recording?  What version of iPhoto are you using?
    OT

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