Iphoto won't recognize iphone?

so i plug in my iphone 4s to iphoto so i can upload pictures, but instead of recognizing it as "my iphone" (that is the name of it) it comes up at "apple iphone" none of the photos show up there are just a bunch of squares with dotted lines around them which usually are unloaded pictures. the pictures never load. i tried using the app image capture that comes on the mac but that is doing the same thing. Please help!!!!

up there are just a bunch of squares with dotted lines around them which usually are unloaded pictures. the pictures never load.
Do the photos display correctly on your iPhone, when you browse them in the Photos.app or iPhoto.app on your iPhone?
If not, you may need to trouble shoot your iPhone and restart it or restore it.  See:  http://www.apple.com/support/iphone/assistant/phone/#section_5
But before restoring, you will need to get the photos from your iPhone. If iPhoto on your Mac does not see them, try to share them to iTunes on your iPhone  http://help.apple.com/iphoto/iphone/1.0/#blnkbe43137b

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