Ipod 1st Gen Not Connecting to the computer and not being recognized

Hi my friend is having some issues with her ipod first generation it is not being recognized by the computer when she plugs it in and when she opens itunes it does not show up. the only thing she can do is charge her ipod from the computer, if anyone can help that would be great thanks!!

Could be any number of reasons.  One of them just may be your refusal to update iTunes.  Just because others are having issues does not mean you'll have them! 
iPod appears in Windows but not in iTunes 

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